Aroma Spa

Jan 23, 2025

I had such a beautiful therapeutic massage at Aroma, and I left feeling relaxed. I’ve had to lower my review since the first time however because unfortunately the next time I went, I was pressured at the counter to give a higher tip - despite giving slightly higher than 20%, the masseuse was not happy(I paid $85 for $70 massage). I would expect 20% is a good tip for good service but the reviews here seem to be true that they expect a higher tip and will let you know they are not happy with what you offer. A shame because the massage is good but I left feeling disappointed. I previously left 5 stars but I’m lowering to 4.

Jan 16, 2025

Very professional environment and women friendly . All of them do an amazing job and very hard working . I have been going to this place and have never been disappointed . Highly recommend .

Jan 06, 2025

They really listen to your health needs!

Dec 06, 2024

The masuses can hardly speak any English so it's difficult to communicate. I was told my one hour was up. I got dressed and when I got into my car I still had 5 minutes left so I was short changed 15 minutes. I won't be going back!

Nov 06, 2024

Good knowledgeable massage! Got all the sore spots in a nice relaxing atmosphere Thanks!

Nov 06, 2024

Nice Service. Jenny is really good! I did 2 hours deep tissue.

Sep 06, 2024

Amazing detail and great service we showed up with six people and all had an awesome time highly reminded.

Sep 06, 2024

Amazing!!! Massage

Sep 06, 2024

Been coming here for over a year now. This is where I got a hard fix when my shoulders and back become too tight. Every time it does the job, and well!

Sep 06, 2024

I come here very often and they always provide an amazing service. Also very affordable.

Sep 06, 2024

Massage was excellent!

Sep 06, 2024

My partner and I received a couples Swedish massage which was very nice and relaxing. We always get amazing service at Aroma Spa and they provide free beverages and candy which is nice! We will definitely be back!

Aug 06, 2024

I been getting massages for the past 7 years, I been to all the salons around the Kirkland area, from the most expensive to the cheapest. This place was amazing, quiet, clean, professional; normally all massage places feel the same, same routine, same style, here was different. The person who did my massage was amazing! She did a different style than I am used to, it really felt so good, she did a massage on my stomach even, that was something new, they used nice body lotion which is nice. So far the best place I been in Kirkland, good price and amazing massage, I will recommend it to friends and family

Aug 06, 2024

Professional clean kind worthy to come back

Jul 06, 2024

Thank you for awesome professional Massage treatment. This place is great 👍🏼👍🏼👍🏼

Jul 06, 2024

The massage was very comfortable, it felt sososososo good, the environment is clean and tidy, I like it...l will come again!

Jun 06, 2024

Best pre Mother’s Day Massage! 💆🏽 My boys had deep tissue and I had a swishes and when I say the best massage ever. It was one of sons first time and he really enjoyed. So relaxing the staff super nice and friendly! I will be back when I visit Seattle again!! Thank you Aroma Spa keep up the great work!!

Jun 06, 2024

Good massage and I gave her 25% tip and she was added an additional 12% and was sneaky about it .. not good business

Jun 06, 2024

I always get a great massage here. All of the masseuse are excellent

May 06, 2024

I have been going to Aroma for 3+ years including many couples massages with my wife. The staff is always friendly and provide professional therapeutic and relaxing massages.

May 06, 2024

Relaxing environment, very good technicians, body recharging, good formula for wellness.

May 06, 2024

This place is great and you will not be wasting your time or money. I’ve been getting massages for years and while everyone has their own style, including the people here, I’ve never gotten a bad massage here. I work a very physical job and exercise often and when I’m getting sore, this place gets all the knots out of my back. They also include the deep tissue where as other places charge extra. I also like that they only use a sheet over you for the beginning and the rest is direct contact, other places keep the sheet on way too long and it gets in the way. This is already my go to place and I think they’re great, but the one thing they could do to improve in my opinion is do a punch card where ya get something every ten visits.

Mar 06, 2024

I had a similar experience as one of the other recent clients. The massage itself was mediocre. My masseuse also left the room to attend to someone at the door mid-massage. Despite this, I tipped $15 on a 70 dollar massage which is 21%. The masseuse threw angry comments at me that tip should be $20 and then refused to make eye contact because she was so angry at the 21% tip. Absolutely unbelievable and unprofessional.

Feb 06, 2024

EXACTLY what I needed. They took their time focusing on areas that were really tense in my body, and relieved a lot of the back pain I was experiencing. Professional, friendly and great at what they do.

Feb 06, 2024

Excellent massage! Moderately priced for a fantastic and effective massage! Following a week of mountain climbing, the sports massage was perfection. I’ll be back!!

Feb 06, 2024

Not good no professional

Feb 06, 2024

One of the massage therapists tried too hustle more tip money from myself and partner. They claimed that they don't charge extra for deep tissue massages even though that's what we purchased and demanded more money from us. Would not recommend

Feb 06, 2024

They are not a professional massage place. No one is trained or speaks much English. Tried to touch me very inappropriately and got upset when I refused. I dont know how this place is allowed to be in business

Feb 06, 2024

Was shamed about tipping 15% (was not happy with the service) and asked that 18% is a minimum. Therapist then ran my card twice and added a dollar extra on top of an agreed tip amount. Won’t be back.

Feb 06, 2024

I am an active cyclist, hiker and overall fitness enthusiast. While training I utilize the many benefits of massage therapy to advance quicker toward my goals. Finding the right massage therapist can be difficult and unfortunately many are not professional or sanitary. Fortunately, I tried Aroma Spa based on a recommendation from a friend for a 2 hour deep tissue massage. The results greatly improved my sore legs and stiff back. I have found that the staff and facilities at Aroma Spa are the perfect fit for me. High standards of cleanliness and a professional deep tissue massage make me comfortable. Careful assessment of my particular needs results in the right pressure for each muscle group and faster recovery time from exercise. Highly recommend for those seeking a quality massage session as part of their fitness routine.

Feb 06, 2024

Me and my wife are the loyal clients here for five years,they change hand two years ago, new therapist ,new remodeling,new management .and more experienced massage,will follow them forever.love aroma spa.

Feb 06, 2024

My husband had booked and paid for my massage session. The massage was okay but when we were about to leave, the receptionist asked my husband to tip the masseuse 20% of the service. Since when do businesses make it compulsory for customers to tip them? I wouldn’t recommend this place.

Feb 06, 2024

My partner booked a couples massage for my birthday. The massage itself was fine, but it felt similar to when my partner gives me a massage, not like a massage from someone who received professional training. At one point, my masseuse left the room in the middle of my massage to help someone at the front desk. I understand things come up and businesses can be short staffed, but it felt unprofessional and the masseuse did not acknowledge that she left or make up the time she was gone. There were staff members speaking loudly in the halls, which did catch me off guard as I started to relax. When it came time to pay my partner paid for the massage on a credit card and tried to give an 18% cash tip. The receptionist scoffed and told him "the tip is 20%" he ended up tipping the full 20% on a card as he did not have the additional $3 in cash. We left feeling like he was basically required to pay a 20% tip for a mediocre massage. The receptionists entire demeanor changed when he tried to give his original tip and she became very cold. All in all, it was an okay experience but between the masseuse leaving in the middle and the tipping experience I will not be returning.

Feb 06, 2024

The reviews about making you feel bad about your tip are true. I was told 20% tip wasn't enough. Besides trying to make feel guilty about it, she kept my card in the reader for an uncomfortable amount of time before giving it back. The massage was fine, but I will not recommend anyone to this place after that awkward experience. Seems like employees aren't getting paid enough.

Feb 06, 2024

Tipping should be voluntary not mandatory. We already paid massage service fee. There is no need to pay tip. If we need to pay tip, what’s the difference between massage service fee and tip fee? It is ridiculous. If you ask me for more tips, I will bring you to the court and ask you which law asks tips from customers. If you feel bothered by tip, please call 911 or just leave. They cannot control your freedom! On the other hand, the boss should pay more to worker not customer.

Feb 06, 2024

Went in very soar back and shoulder. Had the deep tissue. Best one I've had in 20 years! Very clean and relaxing. Thank you.