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Base Salon

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4.8
(209 reviews)
Review highlights

"… also so helpful in getting everything planned. We had an incredible experience. Quality services and quality customer service. Can’t ask for anything more! Thank you!"

"The energy at the salon is unmatched and I highly recommend her for any service."

"Great atmosphere, fun music, phenomenal people - the vibes always hit."


Overview

Categories

Hair salon, Beauty salon, Waxing hair removal service


Hours

Sunday

Closed

Monday

9:00 AM - 5:00 PM

Tuesday

8:00 AM - 9:00 PM

Wednesday

8:00 AM - 9:00 PM

Thursday

8:00 AM - 9:00 PM

Friday

8:00 AM - 5:00 PM

Saturday

9:00 AM - 5:00 PM


Description

Base Salon is a luxury, boutique salon in the West Loop that’s anything but bougie. Owner Krysta Rojas sharpened her skills at Solo Salon and Axel + Ivy before opening up Base in January of 2016. Located in the heart of Chicago’s hippest neighborhood on Morgan Street, Base has redefined the hair salon experience with an intimate,six styling stations model inside a glamorous, space that was custom designed by Studio West(think chic art installations, chocolate brown wainscotting and gold accents galore). Here, Base turns clients into brand devotees by always being trend-forward when it comes to hairstyles, colors and cuts, by treating its customers like family, and by carefully vetting its highly trained team to stay on the cutting edge.


Reviews

Feb 03, 2025

Melissa was a true professional in every sense of the word—-From her warm greeting, to her conscientious listening to my requests for cut and color , and the end result : beautifully colored, shiny hair and awesome cut …. I’m so glad I popped into Base Salon and met her. !!!!!


Feb 02, 2025

My favorite salon in Chicago! Highly recommend Emma.


Jan 30, 2025

Emma at Base Salon is the BEST! She always has the best recommendations and cuts my hair with compassion. The salon is very clean and high end! Warm and cozy environment makes eases any haircut anxiety you walk in with :)


Jan 29, 2025

Base Salon is the best! The staff is so helpful and gives amazing recommendations! They’re in the perfect location and have great hours!


Jan 29, 2025

Base salon is the best!!! Emma is an amazing stylist. She is so talented and I always leave feeling so confident because of her!


Jan 29, 2025

Emma is an amazing hair dresser!! I came to her with a wild idea and she made that vision came true!! She’s great at cutting but also an amazing color specialist. On top of it, she’s the sweetest person ever! Everyone at the salon is so warm and welcoming!!


Jan 29, 2025

I had Melissa do my highlights/cut and it was beyond amazing!! From the moment I sat down the experience was top notch. She listened to my needs and made a great plan for my future appointments. So glad I found my go to spot in Chicago. Can’t wait to visit base salon again! This salon is so much fun, you can tell the staff actually enjoys working there!


Jan 29, 2025

I’ve never been one to stick to a hair routine and often went months between hair cuts and never colored or used products. I colored my hair for the first time ever here with Krysta (the owner) and Logan and they’ve both made my experience amazing. I’m now using maintenance products thanks to their consultations and have a hair routine plus do not wait 8 plus months for hair cuts. if you need a new salon to call home, do not hesitate. It will be worth it.


Jan 22, 2025

Great service, I got highlights and haircut done by Melissa. She was amazing, loved my final look!


Jan 15, 2025

Great service and super knowledgeable on hair. I had Melissa color my hair. Melissa was really helpful in deciding on what to do with my hair and listened to the converns I had regarding my hair. I addition she was great at figuring out to do parts of mu hair and explaining oh what her plan was. She did an amazing job during the whole process. It felt like talking to friend while she did my hair. Also, JP who helped a bit in this long process of coloring was amazing at making sure I was comfortable. Really will be returning every time I have a crazy idea for my hair.


Jan 15, 2025

Melissa!!!! She worked magic on my hair. I get sooo many grays that she made me feel and look like I never looked before. She got rid of all of my grays and made me the blonde goddess I wanted to be!!! Go and book her!!!!!


Jan 08, 2025

Excellent service. Very friendly team. Love the finished results.


Jan 08, 2025

I recently had the pleasure of getting a haircut and balayage from Melissa, and I couldn’t be more thrilled with the results! She took the time to listen to what I wanted and gave me great recommendations for my hair type. The haircut is so flattering, and the balayage came out beautifully—natural, sun-kissed, and perfectly blended. Melissa is not only talented but also super friendly and professional. I felt completely at ease throughout the whole process. Highly recommend her!


Jan 08, 2025

So happy to have found my new salon in Chicago!! Had an amazing first experience and cut. Looking forward to returning! Thank you :))


Dec 05, 2024

AMAZING!!! Danielle was the best! Most perfect hair cut I have ever had. She did better then i was able to ask for. For the first time in forever I was able to style my hair after a cut and have it turn out with out hours of extra work. The products they use made my hair so soft. And i got my first blow out ever, I never realized how great my hair would look. She was also super sweet and personable. The girl at the front (Logan i think i feel terrible i have forgotten her name) was also the best as well. The while experience was well worth it!


Dec 05, 2024

Highly recommend JP! I came in for a haircut having just a general idea for long layers, and he gave great suggestions on what best suits my hair. With wavy hair, it can be tough to find someone who understands how to cut the layers, but he did an amazing job and love how it turned out!


Dec 05, 2024

I had such a great first experience at Base Salon with Danielle! The salon is super cute and comfortable and I couldn’t recommend Danielle more. I came in for the first time with an inspiration picture and she absolutely nailed it! Have never been so happy with my hair results. She also gave me a fabulous hair cut and was so sweet and personable the whole time. Can’t wait to keeping seeing her!!


Nov 05, 2024

Can’t say enough good things about Danielle!! She gave me exactly what I was looking for and I am so so happy with the results. She’s also the sweetest person of all time. 100% worth the investment


Nov 05, 2024

Highly recommend! Love the cut Danielle gave!


Nov 05, 2024

I felt compelled to share my experience at Base Salon because it truly exceeded my expectations! I was a last-minute walk-in, but Tara and the entire team made me feel like their first client of the day. Despite it being the end of the day, they took their time, ensuring I didn’t feel rushed and that I got the hairstyle I was hoping for. The process was quick, thanks to their incredible skills and attention to detail. Tara asked insightful follow-up questions to ensure she understood exactly what I wanted. I left feeling wowed by the result. I will definitely be returning and highly recommend Base Salon!


Nov 05, 2024

I had an amazing first experience with Danielle at Base Salon! She did a fantastic job with my highlights and haircut, and my hair looks and feels amazing. Danielle really listened to what I wanted and executed it perfectly. She took the time to listen to my hair concerns and offered advice and solutions. I left feeling so confident and well taken care of. Highly recommend her for anyone looking for a skilled and attentive stylist!


Nov 05, 2024

I haven't had my blonde hair dyed in years and I was SO nervous, but Danielle made me feel at so at ease! She listened to exactly what I wanted and gave me suggestions based on her expertise (and she was spot on)! My hair turned out so amazing, and it's never looked so healthy and natural. I always get nervous it's going to look obviously dyed, and you'd think this was my virgin, untouched hair! Can't rave enough :)


Nov 05, 2024

I made an appointment and then had a work conflict, so I used the online platform to move my appointment to avoid fee. Their online system didn't work properly and didn't alert me, so I was charged $340 for a no show (& called repeatedly during the executive business meeting). I explained the situation and they ignored me, I showed the email I got to access my account for the change, and they ignored me. I'm a new client, this is horrific and I fear they're desperate for my $340?


Nov 05, 2024

I’ve been going to this salon for about 3 years, and every stylist I’ve used has been great! Highly recommend


Oct 05, 2024

I am obsessed with Emma! I just moved to this neighborhood and was looking for a salon I can rely on. She was so patient with me and really made sure I felt comfortable about the current before she started. She talked me through how to blow dry my hair and use the product she tried on me. 10/10 recommend and cannot wait to visit again in a few months!


Oct 05, 2024

I went to base salon for a bleach/tone and showed a picture of what I wanted. I am not super familiar with all of the terminology, but I have been getting my hair dyed blonde for 7 years now and felt like the stylist understood what I was going for. I will start by saying that my stylist was wonderful - very kind, attentive to detail, and respectful. Unfortunately, once my hair dried after I got home, I saw that my hair turned out much less blonde than I was hoping/expecting, and instead appears quite "striped" like I got heavy highlights. I was not upset at the stylist because I know these things are hard to predict. However, I did reach out to the owner to explain my situation and requested to be charged the price of full highlights ($264) instead of a custom color ($350). This was the most I have ever spent to get my hair bleach/toned ($430 after tip) and it was the least blonde it has ever turned out. I figured an $85 dollar refund was reasonable and I would happily be a returning customer. The owner absolutely refused. She said she has evidence "on camera" of me agreeing to the highlighted, striped hair look that I received, which is absolutely not true. I asked to see this "camera" evidence and she never responded. The owner in general was extremely immature and unprofessional, and she soured my entire experience at this salon. Take your money elsewhere!! For one, they are recording you without your knowledge/consent, and for two, the good reviews on here are because they offer free products if you leave a good review.


Sep 05, 2024

I saw Daniella a few months back and she significantly fixed my hair!! Going to a new stylist is always a bit scary, but she took the time to walk me through everything she was doing. She really understood what I was wanting with my hair and was so welcoming to where I felt comfortable the entire appointment. The products she recommended to me actually work so well on my hair, but she never pushed me to buy them! I cannot recommend her enough, she saved my hair!


Jun 05, 2024

I had the best experience with Danielle! I came in with multiple shades of color, completely damaged and bleached hair. After my visit at Base Salon I will never trust anyone else with my hair! Danielle not only made my hair look INCREDIBLE, she made sure I was comfortable throughout the entire service! Best experience I've had and best results! 🙌🏻🤩


May 05, 2024

I went to Base Salon while in Chicago for a wedding this last weekend. I have really bad social anxiety so going somewhere new is always a but if a challenge for me. First, I was able to get an appointment the day before, their rules include giving a CC when you make an appointment, and they were kind enough when I called from the airport to put me in a slot until I got to my hotel and could give them the rest of the info. It was a beautiful blowout with a hydrating conditioning I asked for and it looked amazing and I was confident and happy for the wedding I was attending. Kenzie my stylist was beyond amazing. She was kind and we had such a great conversation and it meant a lot to me. The vibes of the salon was awesome (plus it was really close to a coffee place for my fiance to wait). When I return to Chicago I will definitely be coming back, and I want to thank them for making me less anxious and looking great!!


May 05, 2024

Kenzie did my hair for my wedding and it was so beautiful! She executed my vision and it stayed put the entire day and night! The appointment was efficient and put my all worries at ease! What a joy to work with her!!


Apr 05, 2024

I had my first appointment with Emma! I’ve been looking for a new go-to and I’ve found my match!! Not only was she so sweet, she listened to exactly what I wanted. She also mentioned what treatments would be helpful for my hair and told me the price before proceeding so I was not shocked at checkout (which sadly is rare). She truly took her time and I could tell she genuinely cared. Overall 12/10 experience and I will be back!!


Apr 05, 2024

Just moved to Chicago and SO happy Base was recommended to me! I went to Emma for a root touch up and glaze. She did an amazing job color matching, was so attentive to detail, and explained every product she used. Also gave an amazing head massage when doing my shampoo and conditioner. Already scheduled my next appointment with her! So so happy with my results.


Mar 05, 2024

Danielle has been my stylist the last few times I've visited Base and she's done a great job with my hair every time. On my last visit she went above and beyond to ensure I was content with my hair, making me feel comfortable throughout the process. Her attention to detail and excellent communication skills truly set her apart. I highly recommend Danielle for a fantastic salon experience!


Mar 05, 2024

Emma is the best!❤️She made my hair look beautiful again.


Mar 05, 2024

Incredible experience with Danielle!! After years of bleaching and DIY color treating my hair, I wanted to reach a place where I could let my natural hair grow in. Danielle was super honest and straightforward with me about what my hair could handle right now, worked with me to understand what my hair goals were, and shared ways I could be taking better care of it in the meantime. After our conversation I wasn’t expecting a huge change in my hair, but I was blown away by the results. Not only is the color GORGEOUS but my hair *feels* healthier. Really impressed and grateful and excited to go back!