Beautiful Sisters Nail Spa
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4
3
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Review highlights
"Great customer service had no problem with my appointment. Great artistry you can tell everyone really loves what they highly recommend."
"Beautiful decor, relaxing environment, great staff."
"I waited for over an hour, wasn't offered any water, or wasnt given an apology."
Overview
Reviews
Sep 06, 2024
This business is closed but states they’re open , also does not answer the phone. Time of the photo taken was 5 pm 2 hours before their closing time!
Aug 06, 2024
Me and my mother went to this nail salon 💅🏾at 4:57pm and when we got there IT WAS CLOSED! NO SIGN INFORMING ANY INFORMATION, CAME AT THE HOURS THEY USUALLY ARE OPEN ! NOTHING BUT BROWN PAPER COVERING THE WINDOWS 🪟. IT IS VERY UNPROFESSIONAL TO NOT INFORM CLIENTS OF WHATS GOING ON WHEN IT COMES TO A BUSINESS. THIS WAS A HUGE INCONVENIENCE!
Mar 06, 2024
Got there at 5:30 on a Friday and it was closed
Feb 06, 2024
Amazing service from start to finish for both me and my grandma
Feb 06, 2024
Daja did a full set and was bomb!! The customer service was awesome! I'll be back!
Feb 06, 2024
Daja was very good she got me together I love her service
Feb 06, 2024
Greatest Service and love the energy that I can understand what they are saying in English. The Owner is a Awesome Sister and Cares about her Customers ❤️
Feb 06, 2024
I got a pedicure and full-set. Loved my nails! Brooklyn did such a good job with the nail design. Good ambience and really nice inside.
Feb 06, 2024
I've been coming here since 2021, and the new nail tech that worked on my nails was ok. She did a great job on my pedi and I didn't get what I asked and paid for. I set myself up for an pedi/ and ombre nail set. Wht I gotten was two fingers on both hands polish and just a plain acrylic set. I was super disappointed because I was still charged for an ombre set. I love this place but it was just ok for me.
Feb 06, 2024
Jasmine work was shabby and didn't last long. Reached out, received NO reply. Not worth the cost.STAY AWAY.
Feb 06, 2024
Let me just say, Genny is an amazing nail tech. I will travel to Tim buck TOOO just to let her work her magic. I don’t let NOBODY touch my feet but Genny. I am so happy she is closer and more convenient location.
Feb 06, 2024
Love to support black women in business. The service was amazing. Arie was the sweetest and super professional. Will definitely be back
Feb 06, 2024
Loved my nails 🖤
Feb 06, 2024
Lovely shop, friendly service. My nails and feet look great! I think this will be my new regular spot!
Feb 06, 2024
Please note manicures are DRY not wet soaked. The technician Sanaia was quiet and skilled. It's a nicely furnished studio.
Feb 06, 2024
The experience was wonderful. Neat and fast. I’m definitely going back🙌🏾.
Feb 06, 2024
The service was excellent and a very calm and professional atmosphere.
Feb 06, 2024
Unprofessional. I booked an appointment and had to wait over an hour and still no one waited on me. Never booking again.
Feb 06, 2024
Customer service is terrible. I booked an appointment for myself and another person. A few hours before the appointment one of the techs contacted me to tell me that she was not in the salon and asked me to reschedule. I was not able to reschedule so the appointment had to be cancelled. I asked if I would get my deposit back since the mail tech is the reason the appointment was canceled and she said yes. I asked her to cancel my second appointment as well and she said that she couldn’t do that. I contacted the salon to cancel the second appointment and again asked about my deposit. I was told that I would receive both deposits. A few days later and both deposits were charged to my card. It’s been such a hassle trying to resolve an issue that was caused by a nail tech not being at work but being available for booking. Never trying this place again.
Feb 06, 2024
DO NOT ALLOW SANNIAH TO TOUCH YOU!!! SHE DOESN'T KNOW WHAT SHE IS DOING. I PAID FOR A NO CIP POLISH AND DESIGNS ON MY RING FINGER.. IT LOOKS HORRIBLE!!!! THIS SALON IS NOT BEING ACCOUNTABLE FOR ITS STAFF OR ITS SERVICES.. I TEXTED SANNIAH AND SHE WONT RETURN THE TEXT.. I CALLED AND THE ATTENDANT CLAIMED SHE ISN'T IN ON THE BUSIEST DAY OF THE WEEK.. I AM EXTREMELY DISAPPOINTED THAT I HAPPILY WENT TO A BLACK BUSINESS AND GOT SCREWED OVER ROYALLY..
Feb 06, 2024
First of let my say the women who did my nails her name is (GENNY) she is the truth of a nail tech. Her sculpting was amazing. She took her time and was very polite. She asked what I wanted I told her a natural look and you could do free hand. The next time i needed a feel in was a month and it still look amazing. Go check her out you want be disappointed.❤️❤️❤️
Feb 06, 2024
Genny is great at what she does. She puts all her time and effort into her work. I be in love with every set she do. Book with her you won’t be disappointed!!
Feb 06, 2024
Genny provides exceptional customer service and creates beautiful nail designs. I really enjoy My Genny Spa days... My hands and feet do too!
Feb 06, 2024
Genny was amazing, knowledgeable and so passionate about her work. She made sure to cross every t and dot every i. The shop is so beautifully decorated. Genny is definitely my go-to.
Feb 06, 2024
Have been looking for a decent nail spot and the search continues. I booked for 430 and was told to either do 4 or reschedule for the next day. I get there and have to have three nails replaced. I was not told the price for this upfront-8 dollars per nail. So a fill in that was supposed to be 45 dollars ballooned to 72 dollars somehow. I then said well I could have gotten a full set. She said yeah, but I didn’t know. And anyway since she schedule an hour between each client there would have been no time to pivot. Got the most basic red nails, and was scoffed at when I asked for glitter. I don’t think I’ll be back.
Feb 06, 2024
I love this place, I’ve made Mari my personal nail tech. Anything I want to do she can recreate it and in the colors I be wanting it in be popping. Im so thankful for her ❤️ Check her out whenever you get the chance.
Feb 06, 2024
I visited the Beautiful Sisters Nail Spa for the first time and I enjoyed my service! Attention to detail and great customer service. My nail tech was Angelika. I’ll be going back
Feb 06, 2024
I've been coming to this place for a minute and have loved supporting this Black-owned business for years but am super disappointed in the rapid decline in great service experiences. Most recently, the nail tech Sanniah is an example of this. For starters, she took nearly five hours for a full set and simple pedicure, which is entirely too long without prior notice. She did not know how to do the nail shape that I requested (ballerina), and I had to ask her a couple of times before she admitted it after fumbling around with the nail file on my hands. In addition, she managed to put a number of cracked/broken tips on the bed of my nails (who does this?) before covering them in acrylic powder. I told her that it would impact the foundation and integrity of the nail but she was convinced that it wouldn't be an issue and said it didn't matter. I asked her to remove/replace the broken tips that I caught but by the time I noticed the others on my opposite hand, she had already covered them in acrylic powder and they had hardened dry. When my nails cracked the next day, as I predicted they would, I followed up with her to fix it and she told me that she would give me to another nail tech who would handle it (because she wasn't going to fix her mess). I later found out she told the tech to charge me to fix what was clearly her mistake and financial responsibility to address, especially after I had already paid over $125 for a pretty basic service (which she also overcharged me for). Very disappointed in the service experience and her unwillingness to resolve despite her knowing she was in the wrong. If you're hoping to find what you're looking for, find another tech! So sad to see this place be hit or miss these days. This place has recently gone to an independent contractor model so there isn't any real structure for accountability and resolve so you kinda have to hope for the right tech. I requested and attempted to connect with the owner Bianca several times directly prior to this review but to no avail. If you don't like gambling with your money or time like this, spare yourself in advance.
Feb 06, 2024
It was definitely money well spent Genny is great at what she does I will definitely be returning
Feb 06, 2024
Medium Set w/ Sanniah: Unclear pricing (didn’t match website or what was discussed before starting), bumpy base, poor paint job, dust under clear coat.
Feb 06, 2024
My nail tech was Akilah. This was my most pleasant nail experience ever. She is really nice and I was in and out.
Feb 06, 2024
Sharmaine is my tech. She's professional, skilled and clean. Her specialty is natural nails and so she's perfect for me. Prices are fair and reasonable. She's timely and I recommend her and this convenient spot close to Hyde Park. They do take walk ins but it's best to go to the site and book online.
Feb 06, 2024
This location is great! If you’re ever in the area and looking for a great nail tech go to this location and ask for Genny she’s super professional and a perfectionist! The scenery, the vibe and customer service is truly unmatched!
Feb 06, 2024
This was my first time coming and I’m really impressed. Sharmaine did a great job & took her time. My feet and nails look great. I will be back.
Feb 06, 2024
Today I took a chance & it paid off! 😭 After coming to terms (after many years of being in nail shops) that I am allergic to acrylic, I set out to find a tech where I could get a Gel-X set done WITHOUT compromising the creative nail art I love. . . When I tell you that I hit the JACKPOT walking in this morning & meeting Aakilah?! I ONLY gave her colors, but she gave me a MASTERPIECE! And I have (LEGIT) never laughed this much during a service—she’s such a PRO! 😮💨 She has a customer for life. 💅🏾