BioTone
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Review highlights
"Love getting my massage cream straight from the source!"
"Nice to be able to walk in and sample the products."
"Unacceptable, what a big company and no respect to the customer."
Overview
Categories
Aromatherapy service, Spa
Directions
4757 Old Cliffs Rd
San Diego, CA, 92120
Phone number
Call: (800) 445-6457Website
View websiteHours
Sunday
Closed
Monday
8:00 AM - 4:30 PM
Tuesday
8:00 AM - 4:30 PM
Wednesday
8:00 AM - 4:30 PM
Thursday
8:00 AM - 4:30 PM
Friday
8:00 AM - 4:30 PM
Saturday
Closed
Reviews
Feb 06, 2024
I used dual purpose crème for deep tissue massage for 2 decades. I love how I can keep a chunk or it on my arm. I always had the tube & refill from the bigger containers.
Feb 06, 2024
Use to like them. Everything has changed since the pandemic. Prices went sky high. I told them their catalog was 20 dollars cheaper but they said it was a out dated catalog. If I sent money through the catalog they would have to accept the payment. I will think about going back. I like the place. Just have to live with inflation.
Feb 06, 2023
Love getting my massage cream straight from the source!
Feb 06, 2023
Trying this place and their products
Feb 06, 2022
I have been using biotone for more then 22 years and been going to store to pickup my supplies for 18 years and always been very happy and helpful.
Feb 06, 2021
Biotone is an excellent local source of massage lotions and oils. Their staff is always friendly and professional. The Biotone catalog of products is extensive.
Feb 06, 2021
They have amazing products! I live in San Diego and only 10 mins away, so I go in person to pick up my orders rather than pay for the shipping. But doing so takes a bit more time than you'd expect.
Feb 06, 2020
As a profession therapist, I buy my massage cream in gallons. I find it absolutely ridiculous that Biotone doesn't sell empty refillable tubes to put their product in from the gallon size. Their solution was for me to buy 7 oz. tubes with the product in them; buying something I don't need at a more expensive price.
Feb 06, 2020
Best Massage Supply warehouse and I love the open house events.
Feb 06, 2020
be very very careful when you order the bio tone product, because if there is any issue with the product than they don't take it back. They want you to pay the 5% re-stocking fee and shipping. The so called manager was very rude and negative while talking to me. She just don't want to listen anything although I was willing to order more item and wanted to give more business. Unacceptable, what a big company and no respect to the customer.
Feb 06, 2019
CBD CREAMS !? WHAT!?
Feb 06, 2019
Nice store for massage supplies!!!
Feb 06, 2019
Total concierge experience for the massage therapist or spa professional. Parking is tight but once in the showroom, you are treated with the utmost respect and greeted and treated by the friendly and knowledgeable sales professionals. Your order is customized and products are recommended based on your business needs...warehouse runner make sure your items are accurately packaged and hand delivered to the desk for your pickup. You have an account setup for your own professional needs...so in a way, the feel is old school and personal, but with a contemporary showroom and technology solutions for order accuracy. Total VIP experience and highly recommend this place for any local massage and bodywork professional.
Feb 06, 2018
Friendly service
Feb 06, 2018
Nice to be able to walk in and sample the products. Quality bodywork lotions, cremes, and oils.