Bisou Nail Spa
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Review highlights
"Joseph and Cindy are friendly and welcoming. They offer great prices for excellent service. Walk ins are welcome but appointments are encouraged."
"(Please ignore my seriously dry hands and cuticles in the photos lol)"
"I love the music and the staff is amazingly friendly and talented!"
Overview
Categories
Nail salon
Directions
7656 Oak Ridge Hwy
Knoxville, TN, 37931
Phone number
Call: (865) 247-0336Website
N/A
Hours
Sunday
Closed
Monday
9:30 AM - 7:00 PM
Tuesday
9:30 AM - 7:00 PM
Wednesday
9:30 AM - 7:00 PM
Thursday
9:30 AM - 7:00 PM
Friday
9:30 AM - 7:00 PM
Saturday
9:30 AM - 7:00 PM
Reviews
Jan 06, 2025
Got my baby's nails done they did literally spot on :)) good job guys!
Oct 06, 2024
My nails looked so good and they are very nice.
Apr 06, 2024
First let me say I have been having my nails done for 30 years, many salons in different cities. I will say to anyone DO Not go to this salon!!!! I walked in for the first time for new set of nails, the man working told me to have seat, he then ask me what shape I wanted I told him as I have all the other nail techs, square with rounded corners. He proceeded to shape my nails. He was just filing them away. I told him several times they are not what I want. What do you want he asked, what’s wrong with them I said they are thick they are not what I ask for. He then tossed my hand down gave me over to a lady. Once again, they were awful. I tried my best to explain to both of them and pointing out how bad they were. She finished ask if they were good by this time I just wanted to go. I did pay for the nails 45$. I got home and my daughter ask me if I put my own nails on. I called the salon back I tried to talk to the man and told him how terrible my nails were. I ask for a refund he told me NO Refund. He called me CRAZY more than once he said you’re the rudest lady and craziest lady I know!! I said because I wanted quality work. So please don’t waste your time or money because if you have a issue with what they do, you will also get called crazy and rude and your arm dropped to the side!! Had to go to another salon and very thankful they were able to make my nails presentable. 0 stars for me!!
Apr 06, 2024
I'm adding an edit to prior review below... I have to let everyone know that they have lost their zeal for client satisfaction. While Joseph is STILL amazing and works overtime to assure his client's needs are met & satisfied, his wife not so much. I get the feeling she doesn't want to be there and isn't really a "people person." This pains me to write because I truly wanted this place to do well and stick around but their work has suffered & is no longer a place I Want to be associated with. Joseph is great. Cindy not so much. She ruined my friends acrylics & that's all I'm saying about that. I adore this nail salon for so many reasons so I’ll begin with the people who work here... Joseph & Cindy both worked on me & my friend. I will always ask for them. Joseph is uber friendly & the man gives expert massage while getting pedicures- just yummm & super dreamy! Manicure by Cindy is professional & perfect. Come here & wont regret!
Feb 06, 2024
Always quick service and a great job!! Joseph and Cindy are great at their job and truly go above and beyond to make things right.
Feb 06, 2024
Awesome !!
Feb 06, 2024
I've been having my nails done for over 20 years and they are the best ❤️🥰 Always kind and do a amazing job on my nails 💅😉
Feb 06, 2024
Received a dip mani, everyone was super nice and clean salon, however I am on day 3 and already starting to chip! Not happy with that! Added a few pics on day 6, top layer is completely peeling off! Not happy!
Feb 06, 2024
TERRIBLE customer service. The MOST rushed pedicure I’ve ever had in my life. Half a**. NO massaging. What so ever. Polish on cuticles. I understand language barriers but that doesn’t excuse just being flat out rude. And not acknowledging you as a person. Who ever the woman that was in there today should not have a job. Plum. Rude. And their tip today reflected because of it. I’m ALWAYS a great tipper but today it was a 0$ for her.
Feb 06, 2024
absolutely lovedddd my nails! exactly what i wanted! got my nails done twice here and loved them. got plain french tips then, got matching pink tips with my best friend Highly recommended going to Bisou Nail Spa.
Feb 06, 2023
Excellent pedicure and manicure. They listened as I explained about my right foot having had surgery. This was the first pedicure since my foot surgery 4 years ago. This husband and wife team are very efficient, caring and skilled. They keep the salon very clean. It's spacious and comfortable. Thank you!
Feb 06, 2023
I got my nails done last Saturday. They’re all uneven, crooked, and you can see the bumps and ridges through them all. I will not go back there again.
Feb 06, 2023
Joseph and Cindy are friendly and welcoming. They offer great prices for excellent service. Walk ins are welcome but appointments are encouraged.
Feb 06, 2023
Love this place.
Feb 06, 2023
Poor customer service and professionalism!!
Feb 06, 2023
This is a GREAT pedicure for an awesome price!
Feb 06, 2023
Wonderful place to visit, the employees were very nice and professional.
Feb 06, 2023
Wonderful relaxing experience. Highly recommend
Feb 06, 2023
Worst experience I've had at a nail salon ruined my nails. Within a week they were chipping and breaking. I've had to have them all cut down and start all over. They are so thin and frail now. I have never seen my nails like this ever. So disappointed and very expensive.
Feb 06, 2022
Always had good service here.
Feb 06, 2022
Felt uncomfortable when I walked through the door. I didnt know they still wanted us to wear masks since everywhere else does not have them anymore. I was a walk in the lady treated me kind of rudely other than that polish on my toes and nails look nice.
Feb 06, 2022
Great pedi, thank you! Man was very friendly and answered all my questions. My toes look great!
Feb 06, 2021
I came in and didn't have an appointment when they were empty with three appointments lady was hesitant to let me come in. When I sat down she asked if I was pregnant I said no she asked when I had my kid I said I had no children. Then she told me my feet were terrible. I think we are in a pandemic and most places have been closed and some have been doing recommended isolation. Never going back.
Feb 06, 2021
I love the pedicures
Feb 06, 2021
Never been there
Feb 06, 2021
Nice
Feb 06, 2021
Went in for a gel manicure. It was empty and I was seen right away with no appointment, but the surfaces were covered in nail dust and the technician was so rushed he actually STOOD the entire time he painted my nails, and rudely grabbed my hands to remove them from the curing light the second it turned off. My nails were cut too short, there are jagged edges and bumps in the polish, and there is polish outside the edges of the nail on almost every finger. Prices are low, but you get what you pay for. Disappointed, because I wanted to support a local business. I will not be back.