Body and Mind Massage Spa
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Review highlights
"Vicky and Cindy are amazing! This is my go to massage place. Great service, clean facility, and wonderful therapists!! I highly recommend ❤️"
"They provide a clean and relaxing environment and their hands work like magic !"
"Although my facial products smelled like old lady hand lotion, it was also nice."
Overview
Hours
Sunday
10:00 AM - 8:00 PM
Monday
9:00 AM - 9:00 PM
Tuesday
9:00 AM - 9:00 PM
Wednesday
9:00 AM - 9:00 PM
Thursday
9:00 AM - 9:00 PM
Friday
9:00 AM - 9:00 PM
Saturday
9:00 AM - 9:00 PM
Description
Located near Christopher Newport College and convenient to City Center, and Patrick Henry Mall in Newport News. We are the Premier Massage Spa in Newport News, Virginia. We offer Swedish Massage, Deep Tissue Massage, Hot Stone Massage, and more. We also offer a complete array of Facial Treatments beginning with our 30 minute basic Cleansing Facial to our 60 minute Super Hydrating and Deep Cleansing Facial. We also offer various Holistic therapies for those interested in Cupping, or Gua Sha.
Reviews
Jan 29, 2025
The best massage I have ever had in my life! The customer service was amazing. The ambience and service was the best. Will definitely be coming again!!!!
Jan 29, 2025
The massage is Top Notch! It's def noisy in the rooms because of front end noise and thin walls so hard to completely relax. (Maybe this is only the issue in the first massage room, Im not sure so I can't say) The rooms need to be updated but if you can overlook those things you won't regret the service! The staff is sweet and accommodating!
Jan 15, 2025
I booked an 80-minute deep tissue massage with hot stones, but unfortunately, the experience was very disappointing. It felt rushed and unprofessional, as the therapist seemed to focus more on applying lotion and lightly rubbing my back rather than providing a proper deep tissue massage. Despite requesting firmer pressure, the effort was inconsistent and quickly reverted to superficial techniques. I eventually decided to end the session 25 minutes early because it was not meeting my expectations. To add to the frustration, the therapist still requested gratuity. This was far from the relaxing and therapeutic experience I had hoped for.
Jan 05, 2025
This is the best place to go for a massage!!!!! I will never go anywhere else
Jan 05, 2025
Very professional and well thought out spa. I'm a large man, and only care about deep tissue massage. I walk out of this spa feeling years younger.
Dec 05, 2024
Susan was amazing!!! 12/10
Dec 05, 2024
This was the worst massage I have ever gotten in my life, and I have had several from many different spas. I've never had one where I worried for my health before. Booked a couples massage with my best friend where I listed a few health (joint) concerns and massages have not been an issue with the joints before through multiple providers. They explicitly have a section in the sign up form online regarding health concerns so I thought this would be taken seriously. 1) They did not address those health concerns beforehand or even ask which one of us they applied to. I'm not even sure they read that section of the sign up form. 2) I've never had a massage, deep tissue or otherwise, where pressing up and down repeatedly on an area like you are performing CPR is normal. Let alone doing that directly on the lower spine, the kidneys, or the back of the knee that was listed as a health concern. Furthermore continuing to do so after asking to ease up twice. 3) Neither of us have ever been punched, smacked or scratched so much during a massage. Super weird. 4) Continually trying to massage the feet after continually saying not to. Seriously simple. 5) If you haven't gotten the gist yet that consent isn't all that big here, just wait, they'll probably pull down your underwear like they did to both of us. Not just a towel tuck. 6) Last important, the walls are absolute paper. You can hear everything going on in the whole place. Not that I think I would have been able to relax otherwise with all of the above going on.
Nov 05, 2024
I've tried a lot of places in the area and finally I found the place I've been looking for. Definitely fair pricing and you get a lot for what you pay for.
Nov 05, 2024
Updated (10/10/2024) I've had the pleasure of receiving multiple massages from Susan, and I can confidently say she is exceptional, especially when it comes to treating back and neck pain. I suffer from chronic muscle spasms and other pain issues in those areas, and every time she works on me, she pinpoints the problem areas with precision. Susan doesn’t just give a typical relaxing massage,she isolates the specific pain points and works through them, going beyond the surface to provide real relief. While you may experience some tenderness during the session, it's all part of the process to get lasting results. After a session with Susan, I am noticeably more pain-free, and the relief lasts much longer than any physical therapy I've tried in the past. If you're looking for real, long-term relief from back or neck pain, I highly recommend Susan. Just remember, if you're getting a massage for pain, there will be some discomfort,but trust the process because it’s absolutely worth it. _______________________________________ As an army veteran with back and neck problems, finding effective relief is crucial. Body & Mind Massage & Spa exceeded my expectations. Their deep muscle work targeted my tight muscles, providing much-needed relief from my back spasms. It's as if they could see where I was having pain because they locked in on those areas. I left feeling noticeably better and more relaxed. I highly recommend their services for anyone seeking relief from muscle pain.
Nov 05, 2024
i don’t know who the lady massaging me was but since it was my first time (my friend got me an appointment as a birthday gift) i figured that her being so rough was normal, let me tell u.. ITS NOT! i came home to find SCRATCHES all over my shoulders and the facial was definitely something i could have done myself at home.
Oct 05, 2024
Amazing place to visit I’m telling you!
Oct 05, 2024
First timer, made a same day appointment at the suggestion of a friend. They were welcoming and accommodating. The spa was clean and comfortable. My massage was exactly what I needed, and for the pricing, I'll be back monthly.
Oct 05, 2024
This place is great! I always have a good experience with them. I highly recommend Cindy if you’d like to try this spot.
Sep 05, 2024
Couples Swedish massage was amazing and they were attentive to each of our tension areas.
Aug 05, 2024
We received a Groupon for this place and we loved it. The ladies were so sweet . Will definitely be back.
Jul 05, 2024
I had Vicky for a 65 minute deep tissue massage. It was a lovely experience very calm and she did a great job on the areas I said I was having pain. Hot stone treatment and gave me a nice cold water. Highly recommend!
Jun 05, 2024
BEST MASSAGE EVER! My husband and I are on vacation from NC and booked the 75 minute couples massage and facial and we both left feeling so relaxed. We will visit anytime we’re back in the area!
Jun 05, 2024
Great inviting place. It was my 1st time getting a spa experience. The massage, facial, & hot rocks were amazing. Would definitely go back.
Jun 05, 2024
Professional staff ……massages are excellent I walked away feeling new
May 05, 2024
Bought a massage/facial combo Groupon to check this place out, and it did not disappoint. It was a great mix between Thai and Swedish technique, with hot stones and hot towels. Afterwards, I was pain free in my low back for the first time in weeks. Highly recommend. Only suggestion: switch up the music. The same one relaxation piano song played on loop and it was a little annoying.
May 05, 2024
Customer service was the worst. No one was able to communicate and they dismissed my questions. I asked several time how much was my gift certificate and she would not tell me. I wouldn’t recommend this business. There wasn’t any pleasant demeanor and no thank you! The massage was not what I expected or accustomed to. ☹️
May 05, 2024
Friendly and professional, Susan was amazing! Perfect pressure and attention to detail. Will be my first and only choice every time.
Apr 05, 2024
I would usually give them a 5, idk if it is because I went later in the day this time and had different people, but it wasn't quite as good as it usually is. I drive from VA Beach just to come see them as they are the best I have been to around.
Mar 05, 2024
Angie was very nice however she could not understand a word i was saying. Facial was literally just oil and lotion being rubbed into my face. At one point she applies a sheet mask. Sheet mask begin to burn my face and I had to physically take it off my face because she could not understand what i was saying. In addition , there was no way to relax with being able to hear the door bell, microwave, toilet and conversations of others while getting massage. I had high hopes, was extremely disappointed. Hand a foot reflexology was just a simple hand and foot rub. Dropped $185 and walked out of the session early.
Mar 05, 2024
Awesome experience!This was my second time going to massage She worked out a lot of my problem areas,Me and hubby haven’t felt so relaxed in a long time,This is definitely a great Valentine’s Day present!
Mar 05, 2024
I personally could’ve did zero stars!!!!! 1. How do you have a company and do not speak any English! You canNOT efficiently run a business like that. 2. I had an appointment at 10:15 am and they were completely late with starting our appointment. And due to the language barrier it was extremely late. They gave us no communication but again how could they 🤷🏽♀️ 3. This is not a peaceful environment! The walls are thin. Everybody is loud! 4. My massage was horrible. The woman who did my massage was very rough and I told her and she kept going and then I was getting a couples massage with my husband and the other worker in the room also told her to be more softer with me and she still was rough. I won’t be back!
Mar 05, 2024
I took my bff for her birthday and we did a couples 90min and facial and they were wonderful
Mar 05, 2024
This is my regular go-to after a long week at work or when I’m upping my workout routine. I usually run a 5-10 mile run on the weekends and Susan is always there to give me a great massage. I’ve had a few more massuses there also give me a great deep tissue massage. Thanks for such wonderful service.
Mar 05, 2024
We come here whenever we can. It’s worth every penny. It’s clean,organized and really comforting environment I can’t recommend enough