Broad & Wall Wellness

Jan 29, 2025

Kelly is highly knowledgeable and skilled in her practice, and I could tell she genuinely cares about her clients. However, I ended up with multiple bruises after the treatment, and it has been painful even after a week later. While I appreciated her expertise, the outcome has been disappointing for me.

Jan 05, 2025

Best spot in the City! Angela my goodness is the best!!!!! 🥰

Dec 05, 2024

This place is amazing, really liked their deep tissue massage. It was the best most /deep massage I have had, a bit painful, but that is exsactly what I was looking for and needed.

Oct 05, 2024

They are very rude! When I walked in they act like I was not there. When I went to pay they kicked me out and said I didn’t have enough money. Do not come here if you want a massage !

Oct 05, 2024

This spa is the best kept secret that locals really should know about. Kelly the owner is awesome - she doesn't even need to be told what's wrong - she will find it and fix it! I always feel amazing after a Kelly massage! Angela is the next senior and she is also great! I'm a runner and I love how she massages all tightness out of my leg muscles. They are really knowledgeable about the body and they get results. Better than Chinatown

Aug 05, 2024

If you want a relaxing massage and not deep tissue this might not be the place for you. The staff is nice but they do not listen. I said I wanted a soft massage. I still got a deep massage with tools. Leaving me with bruising. I repeatedly asked for her to stop and to ease up but she insisted. I should have gotten up and left. Currently, I can't put much pressure on the left side of my back because of the bruising. Service date 7-31-2024

Jul 05, 2024

Iam in NY and my hubby and I decided to get a massage, omg !! This place is so goooooddd !! Omg the poor girl was sweating while working deep in my muscles it was painful but so worth it, the place did look sketchy but it was worth every penny, my husband loved it too !!

Jun 05, 2024

Fantastic deep tissue massage. They know how to fix you. Walking on air after a massage here.

Jun 05, 2024

I Just had a 90-minute massage at Broad & Wall Wellness! The therapist started with a wonderful ashiatsu (back-stepping) massage, using her body weight to deeply work out the knots in my back. It was the perfect balance of firm pressure and adjusting my back. She then moved on to using a Gua Sha jade hammer to scrape my back, which really increased the blood flow and released a lot of tension. I guess her hands got tired, as she kept saying my back strong - yeah super tight, all my therapists say so (both men and women). The massage also incorporated elements of tui na and Thai yoga stretching, which was perfect for targeting my chronically tight shoulders. The therapist commented that I must have a strong constitution, as she was able to apply a lot of deep pressure without me flinching or groaning. I remember going to Suchada in SF and the guy next to me was in agony, um you can always ask for lighter pressure or go for swedish. For me, I think the only place I had to ask for lighter was in Bali, the 4ft skinny lady was super strong back when, and i went everyday, eventually got used to the pressure.. Anyway, as someone who gets regular deep tissue, thai, tui na, ashiatsu, and sports massages, I really appreciated therapist trying her best to get the knots out with every tool in her arsenal. Didnt get her name though so cant share here. Overall, this was one of the best massages I've had in NY. The combination of techniques left me feeling relaxed yet energized. My back and shoulders feel so much better. I'll definitely be returning to Broad  & Wall Wellness in the future.

May 05, 2024

This is the best deep tissue massage ,I have never had in my life , Although it hurts, it is really effective .The heavy workload every day makes me back stiff.The use hot stones to open up my blocked meridians and relax my entire back .this store very good ,I will come back regularly .

Feb 05, 2024

A great experience, and will definitely be coming back. Left feeling amazing.

Feb 05, 2023

Had the worse massage experience, Kelly kept lecturing me, bragging how good she is while she was physically hurting me, I begged her to do it differently but she refused, she said if you come her you'll have it my way, she's arrogant and wouldn't listen but will scream on you. She kept saying how torn and bad my body is and only she can fix it otherwise I'll need many surgeries, she was constantly talking about the pain I have from my bad back, while I never in my life had back pain, nor did I mention having pain anywhere, I came for a relaxing massage experience after work in Wall Street but turned into a nightmare painful experience. she also made racist remarks about my religion which should never come up in a massage session, on my way out she demanded a nice tip when I refused due to the terrible experience, she stared yelling and slammed the door on me. I do not recommend this experience to anyone, so please be careful.

Feb 05, 2023

This place is a hidden gem. The venue is clean and the rooms are nice and cozy. They offer a great quality of massage using hot stones and oil. I would highly recommend getting a strong massage on wherever you feel uncomfortable. She really took a good care of my back and shoulder muscles. Feels much better after a long week of a hardwork. Anyone who lives in financial district or around the area should definitely pay a visit!

Feb 05, 2023

Was there a couple of weeks ago. Ended up w/ someone with whom I was unable to communicate. Not that I mind, since I came for the massage. I just need to be able to tell her what I want. I ended up with a more expensive deep tissue massage, which is not what I wanted. i.e. $20 more, $30 if you pay with a credit card… good thing I don’t work for the IRS. Re the quality of the massage, the hot stones where a nice surprise. There were times she had her elbow digging into my bones more than my muscles. I mean I’m places where there aren’t muscles. I’ve had lots of massages and this one wasn’t that great. I didn’t see any certifications, so I’m doubting she was certified. Perhaps this is why they are a bit cheaper than other spots. The last disappointment was the entire 90-min massage was laying on my stomach, with about 75 minutes just on my upper back. When she said ‘OK’, I assumed it was time to turn over. Nope, she left and we were done. My quads were killing me from my workout that day and I could have really used a proper massage to help there.

Feb 05, 2022

Kelly is a natural healer and I cannot recommend her highly enough. Everything said about her deep tissue, no-nonsense technique is accurate. I told her about halfway through that I both loved and hated her - no pain no gain, right? Seriously one of the most devastating and therapeutic massages I’ve ever had. I can’t wait to go back! Edited: I keep bragging about Kelly today and I want to add that she is not only caring, she has a wonderful sense of humor.

Feb 05, 2022

Kelly is the absolute best, very professional and every min was well worth it. Gonna make sure to visit once a month.

Feb 05, 2022

Their timing was not good, I had an appointment with one person which was confirm and get there and was told they are giving me another person. I was told to pay upfront because another couple had a problem, I replied but that has nothing to do with me she continues to tell me the story When i was leaving I gave the lady that did my massage 20 dollars tip and they called me cheap , I was really shocked that I was treated like this . This place was so disrespectful

Feb 05, 2022

When I tell you, I’ve never had a better massage in my entire life, BELIEVE ME. But please don’t mistake this for a relaxing “feel-good” massage. Kelly is an incredibly skilled, knowledgeable and STRONG masseuse. She knows how to “break” knots that cause tension and decrease circulation. She also broke me 😂. The massage won’t be pleasant, but it will be worth it. Ask for Kelly. I’ll be coming back regularly for her massages. Because according to her, I’ve “got some problems” 😂💀🤣

Feb 05, 2021

Excellent massage the Hot stone hit the spot felt like new person Highly recommended can't wait to go back

Feb 05, 2021

Good service and great experience

Feb 05, 2021

have had a bad back from working out for a long time and went there for help.amy worked on my back and it was almost to the point where i wanted to leave because of the pain but lo and behold when she was finished my pain was gone.highly recommend if you have issue that you wish to get rid of. it is also very clean and very nice there which is a big plus for me.

Feb 05, 2021

The spa is very nice and relaxing. They have many rooms. The ladies there are very nice. They also have amazing Lash services available.

Feb 05, 2020

I had such a wonderful experience. Kelly gave me an awesome massage and her attention and energy was so positive.