Chateau de la Beaute´

Jan 29, 2025

I scheduled a $600 service, the "Head-to-Toe Glow", more than a week in advance. Charles, the Spa Concierge, was very prompt in getting to me and confirming the appointment. Aislinn, the esthetician, on the other hand is remarkably unprofessional. We we informed that Aislinn was unable to keep the appointment time as scheduled. We worked with Charles to reschedule for the next day. On the way to the service, we learned once again that that Aislinn would not be able to keep the appointment. The reason provided was that she was stuck in traffic. I don't know about you, but if I were to miss an appointment in two consecutive days, I would be out of a job and my employer would likely suffer due to gaining a well-deserved reputation for a lack of professionalism and breathtakingly poor customer service. Needless to say, I cannot recommend Chateau de la Beaute, 0/5 stars. Your mileage may vary.

Nov 05, 2024

Best mani/pedi spot. I'm very particular about nail salons and had almost given up on finding a good one in the Bay Area. Great service, nice atmosphere, very clean. So glad I discovered this place. Five stars!

Aug 05, 2024

Mai was amazing. she told me the issues with my skin and how to fix them. most knowledgeable aesthetician I have ever had and I have had a few

Apr 05, 2024

Got a foot massage and a facial. Service was great! They will personalize it for you and do everything to make you as comfortable as possible. You can even sign up for a silent treatment! I almost fell asleep during my treatment.

Feb 05, 2024

After decades of facials by other aesthetician, I can honestly say my skin has never looked or felt better! Thank you, Aislinn and Charles.

Feb 05, 2024

Be prepared to spend 1.5x what you normally would here, both in time and money. If that's ok with you, this is a great little spot to hide away for a couple hours and treat yourself! It's a cute shop tucked into the fairmont, and one of the only places in SF that has Dazzle Dry nail polish. My mani pedi was extremely pricey, but very thorough.

Feb 05, 2024

I love it the staff was so sweet and the treatment was heaven relaxing I wish it would have been a bigger place more space in each room but everything was clean and relax I can’t wait for my next visit. Product are so great I brought them all leave your body & face so great love everything

Feb 05, 2024

I love the atmosphere! I had a lovely manicure

Feb 05, 2024

Loved it! Perfect manicure. Comfortable setting. Everyone there was very friendly.

Feb 05, 2024

Maria is great, everyone there is super helpful and professional. Super clean and calming space too.

Feb 05, 2024

Personalized experience, great technique, beautiful ambiance, tea, candy and Prosecco service a very nice touch. Ample facial options.

Feb 05, 2024

So relaxing. Skilled nail tech. Great service and overall environment.

Feb 05, 2023

Expert beauty technician- quick but thorough, explained the product and any follow up care, pleasant and made me feel at ease. Nice location and spotless treatment room. Great experience overall!

Feb 05, 2023

Penelope is such a peaceful, relaxing space. It has such a luxury feel I cannot wait to visit again. I had the MBR Liquid Surgery facial and saw immediate results. The location is so convenient and the staff was fantastic. What an addition to the neighborhood!

Feb 05, 2023

The atmosphere is calming and soothing. I had a beautiful experience. Yadira was very welcoming. attentive, professional and friendly. Aislinn, the esthetician, who performed my procedure was very knowledgeable in that area, welcoming. attentive, professional and friendly. I am definitely going back and recommending Penelope & the Beauty Bar San Francisco.