Elements Massage

Jan 15, 2025

Desire was my therapist and she was amazing! Couldn’t have asked for a better session:) thank you

Jan 08, 2025

I Absolutely LOVE MY TONY! He’s more then I EVER EXPECTED and I keep going back because of him and the superior Staff! THANK YOU

Dec 05, 2024

Excellent office. From the front desk through to the therapists, excellent facility, service and experience!

Dec 05, 2024

I love getting massages at this location! The front staff is so nice, and every massage therapist I've seen so far has put a lot of care into giving me great massage. Also have lovely lights up for the holidays!

Dec 05, 2024

I recently had the pleasure of experiencing a massage, and I can confidently say it was one of the best I’ve ever had! From the moment I walked in, creating a calm and relaxing environment. Josh was exceptional highly skilled and attentive to my specific needs. He took the time to ask about any areas of tension or discomfort and tailored the massage to address those perfectly. The pressure was just right to my liking. By the end of the session, I felt completely rejuvenated and stress-free. It wasn’t just a massage; it was a total escape from the busyness of life. I would highly recommend this service to anyone looking for a top-notch massage experience. I’ll definitely be returning soon! It was so good i was convinced to get there membership.

Nov 05, 2024

Constant cancellations and turnover of therapist. My assumption is it genuinely is just a failure of management and staffing not an issue with a therapist, but when you constantly have last minute cancellations and then troubling difficulties getting back in with people, it definitely doesn’t make sense to be a member nor great for staff to gouge customers to pay extra money to actually use their existing credits. Highly recommend finding a place of integrity/competency.

Oct 05, 2024

The worst massage my husband and I have ever had. The gentleman giving the massage was coughing with heavy breathing the whole time. I don’t really know what he was doing, seemed like pinching our muscles. No massaging what so ever. We payed over $100 each. I feel we were ripped off!!!

Oct 05, 2024

There was also some confusion during the booking so they added the aroma therapy for free.

Jun 05, 2024

I had the BEST, most caring and attentive massage yesterday by Reven. He was such a star in understanding my unique pain points and then working on them, not to mention being caring and compassionate as a human as well. I've had 2 knee surgeries and this surely helped me understand my pain more and how to feel even better to keep moving in the ways I want. I also benefited from meeting Alyssa at the front desk who got me all set up with an affordable monthly plan that worked for me. Her customer service was impeccable. This is a great establishment! Quality massages at reasonable prices, thanks so much!

Jun 05, 2024

I wasn't wowed by anything at this location - the greeting when I walked through the door, the massage itself, the ambiance of the spa. The biggest reason for my rating is the fact my "hour long massage" was cut short between 5 and 10 minutes - I noted on the clock present in the room that it began after 5:30pm and ended before 6:30pm. When you're literally paying almost $2 a minute (not including tip!), that makes a big enough difference for me to feel like I'm getting the most out of my money. I would prefer to book at a different studio for my next massage. Update: I received a follow up message regarding my feedback and was informed: “Here at Elements, the session time includes 5 minutes in the beginning for a quick consult with your MT, time for you to get on the table, and 5 minutes in the end to get off the table and for any recommendations from your MT. So ultimately, it is 50 minutes of hands-on work.” That’s great information to know now, but doesn’t feel like it should be a hindsight discovery. I’m unsure if this is a standard practice within the massage industry, but it feels deliberately deceptive in some way that it isn’t spelled out on the website more clearly the actual amount of bodywork performed. There is small note upon booking which states: “Includes time for consultation and dressing.” The notification however is rather meek in its appearance - small & easy to overlook; it’s completely non-descriptive that the massage doesn’t actually last for the entirety of the booked session; and is only shown once before you book the appointment, but never appears again, like in a confirmation email. The assistant manager, Meredith, offered me a complimentary massage for not being entirely satisfied with my experience at their studio. I did end up declining the offer, however such a gesture of goodwill drastically improved my image of this location from our simple email exchange!

May 05, 2024

Amazing massage!!

May 05, 2024

Had an amazing experience with Daniel, who took the time to listen to my issues regarding my pinched nerve in my back. I've never had a professional massage experience before, and I left feeling very pleased and relaxed. There is no pressure in signing up for a membership, but they explain it directly enough for me to consider it. Overall, I would recommend and can't wait to go again.

May 05, 2024

I had one of the best massages by a massage therapist named Reven. He even asked me if there were any spots that felt like they needed more on my back prior to moving to a different part of my body. I felt very comfortable in the room. He was the best! Could not recommend him enough!!!

May 05, 2024

The staff are always professional, courteous, friendly and welcoming. The ambiance is calming and there is lovely attention to detail.

Apr 05, 2024

Wonderful session with Alex, soothing and bracing at the same time, I'll be back!

Mar 05, 2024

I just wanted to say that I have had the worst experience with this Elements. Initially, they were incredibly accommodating by accepting a gift card that they did not need to accept. But when I filled out my health form I checked that I have "active cancer", even though I have a blood disorder they wanted a doctors note stating that it is ok for me to get massage. I asked for clarification on the policy and they sent me an Oncology Consent form. Once I realized my misunderstanding. I let them know that I do not see or have an oncologist. But I now need to "prove" (for liability reasons) that I do not have an active cancer! No thank you. I get wanting to CYA but at some point this just became ridiculous and not worth my time. Be careful how you share your health data.

Mar 05, 2024

Shana was awesome and gave a great massage! She was recommended to me by the cool manager Andrea, and did not disappoint. 11/10 for Shana and her skill set! 12/10 for Andrea keeping it real and hyping up her employees. Both should be highly valued by Elements!

Mar 05, 2024

Dani is by far the best masseuse I’ve ever had. Her ability to zero in on my problem areas is amazing. I’ve struggled with chronic pain since I was injured as a little girl and now have arthritis, but Dani has been able to reduce my pain level in just two sessions. The front desk staff is also amazing… I lost my watch because I’m a very accident prone person and they patiently helped me find it. The facility is clean, comfortable, and has a relaxing, intimate atmosphere.

Mar 05, 2024

I had a good massage at Elements for a fair price. The facility is clean and comfortable. The business offers monthly memberships, but didn't pressure me about it.

Feb 05, 2024

0 stars if I could. I had multiple issues with being rescheduled after having my appointments in the systems two months in advance. And the rescheduling would occur within 24hrs of the appointments. After this happening for about 3-4 months in a row, I told them I needed to pause my account as I didn’t think the hassle was worth it. Once my three month pause was coming to an end I reached out to inform them that I wanted my subscription canceled only to find out I’ve been charged for the last 7 months because I didn’t fill out a form. They also will not do refunds of any kind even though the poor girl behind the counter confirmed that my email requesting the cancelation was still stored in their systems. Planning to submit a BBB repost as well.

Feb 05, 2024

Best massage place in cherry creek! Small and intimate, very professional! Do not miss my monthly 90 min massage!

Feb 05, 2024

Friendly and professional staff Amy and Erica are super nice and lovely

Feb 05, 2024

Friendly staff, thorough with great tech. Lots of information and recommendations provided

Feb 05, 2024

I've had a lot of massages in my life, but today was easily the best! Shana was absolutely perfect. Made me feel relaxed and hit all the right spots. She was attentive and applied the right pressure. Was able to work through all my knots. Would highly recommend!

Feb 05, 2024

Josh is amazing! The whole experience is always 10/10 and I leave feeling so good

Feb 05, 2024

This massage was given to me as a birthday gift. I do not get many massages, but I feel like I know a good one from a bad one. In short, Laura is the BEST! I have some pretty serious pain in my hands, especially my thumbs, and Laura did wonders for this problem. My neck and shoulders get pretty tight and knotted up as well. She really focused in on these areas and helped out so very much. I will definitely be going back more often than just Birthday from here on out! Thanks so much Laura!

Feb 05, 2024

gotta give a shout-out to my main man, John. 🙌🏼 he is very intuitive and never disappoints with his work - even with only an hour long massage. I have never felt comfortable with having a male therapist but I feel comfortable with him. He is very trust worthy and knows how to take care of you! Honorable mention - shoutout to Logan at the front desk for always being so sweet and knowledgeable. <3

Feb 05, 2023

Erica is phenomenal!