Elements Massage
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Review highlights
"The staff is very helpful and considerate of my busy schedule. Heather is a wonderful therapist and truly cares about your wants and needs as well as taking into …"
"Smart location, friendly staff, super service..."
"The atmosphere is beautiful, relaxing and soothing."
Overview
Categories
Massage spa, Wellness center
Directions
1301 Herr Ln
Louisville, KY, 40222
Phone number
Call: (502) 412-9383Website
View websiteHours
Sunday
9:00 AM - 9:00 PM
Monday
9:00 AM - 9:00 PM
Tuesday
9:00 AM - 9:00 PM
Wednesday
9:00 AM - 9:00 PM
Thursday
9:00 AM - 9:00 PM
Friday
9:00 AM - 9:00 PM
Saturday
9:00 AM - 9:00 PM
Description
The Elements Way™ is our difference. At Elements Massage Louisville East, we only do massage. It's therapeutic, handcrafted, and personalized. Our expert certified therapists are focused on delivering a massage that is responsive to the individual needs of our clients- simply, it is a better massage.
Reviews
Jan 30, 2025
Tried to book a couples massage on their website but it would only let me book one for myself. Very disappointing.
Jan 08, 2025
i look after spa
Jan 05, 2025
A wonderful and relaxing experience!
Dec 05, 2024
A good place to visit.
Dec 05, 2024
Bri is amazing. I’ve tried other therapists here and none compare!
Dec 05, 2024
Had a great massage here! Prices are super affordable especially compared to bigger/more well known chains (massage envy). For your first time you have to fill out some paper work but it’s very easy and takes less than 5 minutes. Staff is very friendly and I would definitely come here again.
Dec 05, 2024
Relaxing and professional massage. There is a strict no touching private parts policy which is a bonus.
Oct 05, 2024
Gabby greeted me with a smile. Kim was my massage therapist and she was marvelous. I had a very relaxing experience. I would definitely recommend.
Oct 05, 2024
I have been to several different massage therapists at Elements Massage and each one is unique in their abilities and all of them are excellent! They offer different levels of pressure so it is not a 'one size fits all' massage. The customer service at the front desk are always helpful, informative, efficient and kind! I love this place!
Oct 05, 2024
My massage therapist, Maria, was fantastic. I left there feeling lighter than air, fully relaxed.
Sep 05, 2024
A great relaxing hour! Come and enjoy yourself.
Sep 05, 2024
Great massage today from Jacob! He was friendly, professional, and very skilled. Thank you so much!
Aug 05, 2024
Elements is such a refreshing massage studio - very serene environment, super friendly staff, they don’t try to push you to buy products, and the massage lotions (etc.) are very simple. It’s truly a place to get a high quality massage without all of the distractions of a typical massage studio. Christine is AMAZING - I have some back issues and have struggled to find a massage therapist who really understands anatomy at a level that ensures massages are effective and target the right things. I like a deep tissue massage, and she never disappoints. She’s very thoughtful about making sure she understands what issues I’m having, explains what she is going to do to help (and why), and asks for feedback as she goes. Highly recommend her, especially if you have unique needs and could benefit from a massage therapist who truly knows her stuff!
Jul 05, 2024
Great place, friendly, professional, great service and a great deal with monthly subscription pricing.
Jul 05, 2024
Not just the worst massage I’ve ever had in my life, probably one of the worst experiences of my life. Christine (hate to name her/ but it is what it is) threw the F bomb around probably about 20 times. I knew I was in trouble and should have left immediately once this next thing happened but as soon as I met with her she started bashing massage envy. I said I had a great experience with them! she said “WHAT?? they’re horrible!” Then requested 2 or 3 times that I tell her my masseuse at massage envy!! THEN KEP BRINGING IT UP!! she also proceeded to tell me I should consider going lesbian. which, I guess I was complaining about men.. but still. that is BEYOND unprofessional. I highly recommend you avoid this salon. They (the front desk and mgmt) are aware of my experience and have done nothing to remedy it. Unless you want to be made to feel extremely uncomfortable, avoid this place at all costs!
Jun 05, 2024
Everyone was very nice and friendly with even soothing voices, and my Masseuse Dan was simply amazing!!!
Jun 05, 2024
Love it, they listen to any requests and are always very accommodating
Jun 05, 2024
Place is hard to find in the Westport village area. Rita was good.
Mar 05, 2024
First time coming here; had received a gift card. Very prompt and friendly service. Had the best massage with Rita. She asked all the right questions, addressed all of my concerns and made sure to give special attention to my bothersome area. It was a wonderful experience and I definitely plan to return.
Mar 05, 2024
I don’t appreciate staying on layover costs me money to wait to get in for them to call and cancel on me @ last minute you guys change your customers a cancellation fee if not 24 hours notice you gave me 30 mins this is a double standard.
Mar 05, 2024
Parker was my professional. I indicated my problem areas and he instinctively honed in with precise, gentle pressure and instruction for modifying habits to maintain pain free movement.
Feb 05, 2024
Always a nice experience. Clean and friendly place.
Feb 05, 2024
Elements Massage is the best!
Feb 05, 2024
Such a wonderful place. So clean and the staff are amazing. Theresa has really been a great manager there along with the front desk. The therapists are exceptional. No matter who I go to for a massage they really attend to my needs. This is such a great place to go to for a massage.
Feb 05, 2024
The Elements location was very clean and professional. This was my first massage and I cannot say enough good things about Jacob! My experience was relaxing and rejuvenating. After having a baby 6 months ago this was exactly what I needed! Thanks Jacob and the Elements Massage team!