Epic Total Salon

Dec 06, 2024

I love going to Epic! My stylist, Amber, does the most amazing job and I have the best time in her chair! I always leave feeling like a million bucks 💁‍♀️

Nov 06, 2024

Update: Amber’s still at Epic and continues to do a fabulous job. Love her :) Amber has done my hair for many years now, and she still continues to impress me with her talent. She’s not only great with her but she’s a fun spirit to be around. I also love the salon environment. It’s always a delight to be there. Be sure to ask for Amber if you’re looking for a new stylist.

Oct 05, 2024

Celeste was incredible. She was knowledgeable, my hair looks great, and I felt like I was talking to a friend the whole time.

Oct 05, 2024

David is awesome!

Sep 05, 2024

UPDATE: stylist Yvonne Rene reached out to me after reading this review and went above and beyond to offer a fix-up service at no cost. I really appreciated the initiative to try and make things right. I don't feel this experience should reflect poorly on all Epic employees. Seems like a stylist just had a bad day Original review: I had an unexpectedly bad experience at this salon. I had booked another stylist but got rescheduled with Riley who I was told specialized in mullets (and I wanted a shag + mullet). Please keep in mind I drove 3 hours from Arkansas to go to this salon. I'd very much like for this salon to do something about the horrible haircut I received. Appointment started out great, seemed like we were on the same page. Highlights turned out good. But the haircut was extremely disappointing. I had explained multiple times I wanted a shag/mullet short layers, like really short layers - in line with my bangs. I didn't want that "bell" 🔔 shape you can get with short curly hair. Riley kept saying she was afraid to cut them too short, but that's literally what I was asking for. I wanted a more alternative look. She went back in a couple times to add some layers to the front and sides after I had asked multiple times, but I wanted layers ALL AROUND. I told her so many times what I wanted The layers look terrible in the back. It's like she only cut the side layers and forgot to even them out in the back. The whole cut is incredibly uneven too. I don't know what the plan was After 2 times of asking for shorter layers, I could tell Riley was ready to be done so I didn't push any more. It was getting awkward. I was there seven hours, paid $300, and cried on the way home because I was so disappointed in the haircut. I don't know if I needed to push harder or if Riley just didn't want to give me the haircut that I wanted, but I'm extremely unsatisfied The photos show the uneven cut, as well as the lack of short layers in the back. I told her specifically I wanted to avoid a bell shape, and that's exactly what I got. I'm still so upset about this. What a waste of time

Aug 05, 2024

Celeste is amazing. Without a doubt the best haircut (and color) I’ve ever had. So rare to find someone you can totally trust with your hair!

Aug 05, 2024

Update: 8/2024 After learning more about bleaching and lightening my own hair, I successfully achieved evenly toned ash blonde/white hair with no brassiness, without using bleach. Unfortunately, this stylist was unable to lift and tone my hair to the desired shade, leaving patches of brassiness. He also seemed unclear about the purpose of toners, essentially asking me to tone my hair at home with an expensive colored shampoo. If I had to handle the toning myself after he lightened my hair, it makes me question the value of the service. I expected a double process to include toning, so I was perplexed when asked to do it myself. In hindsight, he should have declined the service if he couldn't achieve the desired result. His poor work was evident, and he should have been upfront about his expertise with afro-textured hair. Now realizing how hair is properly lifted and treated, I should have walked away when he suggested I tone my hair at home with a $35, 8 ounce bottle of colored shampoo that was meant to maintain color after a service, and not act as a substitute for professional toner. No stylist should send a client home to finish a service they should have completed themselves or outright declined. Original Review Did a consult with one of the stylist and discussed the goal for my hair, followed his suggestions to get my previously bleached tips the right color at home, prior to him bleaching my hair for the first time. Was excited about the possibility of getting my hair the right color, but unfortunately, I left with brassy under processed hair, the pigmented shampoo I had used on my previously ash blonde ends to turn it silver/white, did not and in no way would work on brassy peachy colored hair that I ended up with. I did reach out to the stylist to explain the results, and he asked me to use the pigmented shampoo, which I had explained that I did as he instructed, with no results and he seemed to overlook that. When he followed up again and I explained in detail that his suggestion did not work and I was not happy, I did not get a response back. My hair is dark brown, but a professional colorist has achieved a very light ash blonde color which is the least I expected after the consult with this stylist. My hair has been very light ash blonde on more than one occasion, so its not impossible.

Feb 06, 2024

Epic fail

Feb 06, 2024

Riley was awesome! She listened to what I wanted and my hair turned out perfect and exactly what I asked for!

Feb 06, 2024

Zac is the best! I have been going to him for a while and he always does an amazing job!!

Feb 06, 2023

Great stylists, but a bit pricey.

Feb 06, 2023

I have been going to this salon for over 8 years now. I highly recommend this place. Greg is my stylist who takes great care to give you the style you want and has the skill to give you exactly what you want.

Feb 06, 2023

I’m a man with somewhat long hair. Steven was my stylist and he did a killer job - made sure to ask questions about my vision for my haircut and had great banter to go along with the fine work he did

Feb 06, 2023

Love it!! Amber's awesome, everyone's polite and social!

Feb 06, 2023

Such a great salon. Welcoming and inviting atmosphere. Down to earth people and super affordable.

Feb 06, 2022

Excellent haircut. Friendly staff.

Feb 06, 2022

Great customer service

Feb 06, 2022

Great experience with a wonderful staff!!

Feb 06, 2022

I had my first haircut with Leslie Peifer today and the whole experience was pure magic. 10/10 do recommend

Feb 06, 2022

I have been going to Lauren for about six years now with all my hair needs. She has consistently provided an exceptional experience. I always leave happy with my new do and feel uplifted by good conversation.

Feb 06, 2022

I have had Greg cut/style my hair for over ten years and wouldn't let anyone else touch it

Feb 06, 2022

I love Kat, she's always done my hair. She can do magic with hair dye, scissors, curling iron and styling gel.

Feb 06, 2022

I really like the way Amber colors and styles my hair!

Feb 06, 2022

Jesee is the best Jaír stylist I’ve ever had! No one knows hair like her! She explains her process and the results are always above my expectations!

Feb 06, 2022

Love my hair stylist Jesse. She do me justice every time I go there. I'm picky about people doing my hair but once she did my hair, I loved it and kept going there. They are very professional and so polite and kind.

Feb 06, 2022

Melanie was my favorite teacher in cosmetology school, so I knew she was an amazing stylist! After a few years of trying to find a stylist, Im definitely sticking with Melanie. I’m growing out my hair and we’ve all had that stylist that cut off too much. Melanie cut off just the dead ends and shaped up my hair with layers. Thanks girl.

Feb 06, 2022

My Man, go see Drew!

Feb 06, 2022

My stylist is Lauren and I've been seeing her for a few years since moving to east Memphis. Great atmosphere, cool people, and great service.

Feb 06, 2021

Epic is the BEST. DAVID makes me look like a million bucks even when I feel like $1.25.