Francis Salon

Dec 06, 2024

Excellent haircut!

Aug 06, 2024

I went for the first time today and got my hair cut by Alma. She is absolutely amazing!!! She will give you exactly what you ask for all while having some fun conversation too! I'm so happy I found this place!

Feb 06, 2024

Definitely recommend Francis Salon! Got a beautiful haircut and freshened up my highlights. Alma is lovely! My few hour session flew by because of how comfortable and fun she was. I will absolutely be going back.

Feb 06, 2024

I came into Francis Salon only asking for a full highlights/root touch up on the grown out roots of my previously highlighted, level 8/9 blonde hair. I left the salon and unhappily found myself with level 5/6 dark brown hair. When I scheduled the appointment, I told Alma that I was happy with the current tone of my existing blonde, and would prefer to leave it as is. However, she insisted on an all over toner and we agreed on a neutral/slightly warmish blonde. My hair is extremely thick, so I ended up paying over twice the amount for toner that turned my hair dark brown and that I specifically did not ask for in the first place. This covered my beautiful highlights that I have spent thousands on in the past year, and even after washing with clarifying shampoo and purple shampoo over 6 times, has not been restored. Furthermore, I requested a heavy highlight/blonding (as I was paying for a full highlight and head of foils) over my two inch grown out black roots, and was left with barely there thin slivers of blonde. It looked like my roots had never been highlighted, and now the rest of my previous blonde was dark brown. When I tried to resolve this over the phone, Alma invalidated my feelings and refused to fix it unless I rescheduled a new appointment for a partial highlight. I am extremely dissatisfied, disappointed, and upset over my ruined blonde hair, and do not recommended this salon. I had my objections and concerns during the initial consultation ignored, and had previous expensive highlights destroyed.

Feb 06, 2024

I saw Alma for the first time today. I went in looking like I was wearing a mop on my head, left with subtle/natural looking highlights and a perfect haircut. It’s not easy to find someone who knows how to deal with my long, thin, straight hair. Alma is fun, we had great conversation and music while she worked. So glad that I’ve found my go-to in Philly!

Feb 06, 2023

20$ fir cutting bangs only. Good but not excellent.

Feb 06, 2023

Absolutely recommend Francis! Alma is nice and friendly. I have been there for couple of times for my haircut and I loved it

Feb 06, 2023

All of the hairstylists are extremely friendly and make the extra effort to ensure that you’re comfortable and satisfied with the result!

Feb 06, 2023

Alma and Heather are both amazing women. Highly recommend for a personable hair cut experience.

Feb 06, 2023

Alma does such a wonderful job! Always a real pleasure to chat with her - honest, gentle, funny, engaging conversation - but the real deal is that I always leave feeling great about my hair. It is perfectly even, perfectly shaped, easy to manage, easy to brush in whichever way I like, and makes me feel confident even though I am starting to thin out up top. Also great experience with the feeling of the actual space, the music, the shampoo, the cleanliness, etc. So grateful to have found this spot!

Feb 06, 2023

Super friendly and always leave with a good cut where I get compliments from friends and strangers alike.

Feb 06, 2022

Alma is amazing and provides consistently amazing results. I walk in expecting a great haircut, and walk out with my expectations exceeded every single time. Every time I leave I get complimented on my hair. Add in the fact she's funny and pleasant to talk to, which is so important since my services take a few hours!

Feb 06, 2022

Great experience, easy to get to, everything you could want in a men's cut. Abby understood exactly what I asked for and delivered

Feb 06, 2022

Perfect place to get the haircut, so cozy and friendly and I got exactly what I expect ed

Feb 06, 2022

Wonderful experience with Alma! She did a tremendous job! When I came in I didn’t know what to get except for a short cut that was casual and she really captured that fantastically. I’m extremely happy with my now casual short hair thanks to Francis Salon!

Feb 06, 2021

I went to Alma for my first balayage and let me just say she knows exactly what she is doing and makes you look AMAZING! The salon is so nice and well run. I showed Alma a picture of what I wanted and she perfected the look. She completely transformed my hair! I have jet black hair also and the colors came out beautiful. My hair is so soft and looks healthy even after her bleaching it. Alma is a pro! I wouldn't trust anyone else with my hair. She is so friendly, professional and never disappoints! I definitely recommend this salon 1000%.

Feb 06, 2021

I've been coming to Fran's salon for many years and my hair has loked fantastic from the 1st moment I stepped into the salon. Francis and now Alma know how to cut and control my crazy thick very curly hair so it looks fresh and fun. I get many compliments

Feb 06, 2020

Don’t come here if you have dark brown or black hair, unless you want to come out with orange brassy and streaky hair. Also don’t come here if you want to be charged way more than the booking price without being told beforehand. I got charged $245 when at booking it was $155+$25 for Olaplex. With tip that’s $300 down the drain. I set up an appointment at another salon just to get what I got done here fixed. Also, apparently blow dry and style comes with the balayage but just not for me. The client before and after me got their hair curled but I left with straight hair? You won’t have an easy time telling her you don’t like the outcome of her hair. I know I didn’t and reading other reviews I know I’m not the only one. Not only did I waste four hours of my time, I lost a lot of money for the amount I paid her and the amount I’m going to have to pay to get it fixed.

Feb 06, 2020

I love the way Alma styles my hair. And the prices are extremely reasonable. Plus, there's always fresh coffee, tea, soda, and beer for your thirsty pallet.

Feb 06, 2020

$325 spent for balayage , showed pics 3x, and all i got was same look as I started and burned hair! After some careful searching online, I landed on Nicole Francis salon based on some good reviews online. The price was a bit higher than I normally would spend but I chose to go that route believing I would pay a premium price and get a premium outcome....to me that would be worth every penny. I went ahead and scheduled my consult. During the conversation, I explained that I wanted to get a balayage and touch up my roots...overall to have darker root, pulled down low light and have my ends lightened. Also to have some chunky blonde in the front...but also have some chunks throughout so it matched up and looked natural and not skunky. a Alma had told me that she could get me to where I wanted to be but just not in one session. I was ok with that, I knew I might not be able to get as blonde as the photos I had shown her, but overall I could get closer to the look I wanted. On the day of my appointment I made sure I again explained exactly what I wanted and showed the same pics from the last time. I even went so far to ask before we got started if I could show them again a 3rd time just to be sure but Alma said I could but she knew exactly what I wanted. Ok, in good hands. So we got started. I started having foils placed around my head and didnt give too much thought to what was happening. I didnt see any "painting" done on my hair like a balayage look and didnt see close attention being paid to my ends but figured she knew what i wanted so I'll let her do her thing. After being blown out I noticed that the ends werent lighter at all and the darker root wasnt pulled down like i wanted. I mentioned that to Alma and she said we could do it on the next time and that once the toner washed out it would look alot lighter. Ok...so I paid the bill of $325! Not exactly thrilled but giving her the benefit of the doubt that once I washed it, it would be closer to what I wanted. After washing it multiple time, not only did it not lighten and look anything like I asked. The front of my hair...that was down to my chin, was fried and broken off to above my eyebrow. So I called Alma and she told me that she was trying to create dimension. I didnt ask for dimension!! I asked for dark root pulled down, and light roots pulled up! She advised that she explained to me that it wouldnt be exactly like the picture. Although I acknowledge it wouldnt be exact, it looked nothing like what I asked for. If she had told me in the beginning that all I was going to get was all over highlights and not lighter ends and that natural balayage look, I wouldnt have signed on for $325. I would have went to the hair cuttery. During my conversation with her, the only peace offering she offered to make was that she could add more blonde to the ends to get me closer...FOR AN EXTRA $125!! LIKE REALLY?! I would have to pay yet again to get what I asked for in the first place?! Overall, go elsewhere. Not the look and calibur of service I would expect for those high center city prices. And now I'm out $325 and just have highlights and burned hair!

Feb 06, 2020

Alex did a wonderful job with my highlights, cut, and blow out! He is very precise and the color is greats

Feb 06, 2020

Alex is amazing! I am in love with my hair. I got a cut and full balayage, and he gave me the exact style I was going for. I have never gotten more compliments on my hair.

Feb 06, 2020

Alma always does such a great job with my heavy, unmanageable, frizzy hair. The layers look gorgeous and go very gradually unlike after other places I went to. Highly recommend!

Feb 06, 2020

I made an appointment for balayage a week in advance and was asked to confirm my appointment by email prior to showing up. I showed up on time. The salon is small, somewhat dirty but that didn’t put me off. The woman working there sort of greeted me by telling me to have a seat. She didn’t ask me about my appointment or anything. She had one other customer she was working on. 15 minutes passed as she continued to work on the other customer. I asked her if she knew how much longer it would take because my appointment was at 12 and she told me “people have to wait”. So when I replied that I had scheduled this appointment in advance and that a business should honor customers time she glared at me and told me “ I don’t think this is going to work out”. Shocked I left because there was no other choice but I have never experienced this kind of treatment in a customer service setting. It felt as if my business wasn’t wanted and no one even had the time to tell me that. It really ruined my day since I had been looking forward to getting my hair done for months. The woman who was working there was rude mean and unprofessional. I can’t believe this place has any customers at all. The woman never one apologized. Such a terribly negative experience.