Gould's Salon Spa - Overton Square

Oct 05, 2024

Ok So I had major trust issues when it comes to having my hair done at a salon but I have nothing but great things to say about this place, It is by far my favorite place to go now, the lovely ladies and gents here take pride in there art work & they make sure to get every detail of what you are wanting, they are up front about what they can & cant do in a positive manner, which I appreciated very much, even though I didn't get exactly what I wanted, I was so astonished and so ecstatic about my new look, i am in love with how it turned out and I will be coming back in three months as she suggested, so to anyone who has had rough experiences from other salons i can honestly say this is the place you wanna go to for sure😊 my hair was fried the last time I went to a hair salon & was way shorter then I wanted this was a little over a year & a half ago along with horrible split ends, I later found out it was a regular box dye she used on my hair and that it was left on my hair twice as long as it should've been but it's ok now thanks to Ms.Patricia, she was so great at answering all of my questions, she explained things to me without making me feel belittled or ashamed for not knowing, she made sure that I was comfortable & she walked me through everything she was doing & why so, Thank you all very much at the Gould Salon it was definitely worth the travel time. 5 stars 10/10 🌟🤩✨️ only thing that would've made it better would've been if it couldve been just a little less crowded, ms. Patrica had alot going on that day and it did take a little longer to get in her chair and bless her heart she even stayed almost 45 mins after closing time to make sure my hair was done the best.

Mar 05, 2024

Eric is my hair dresser he is wonderful. He can do haircolor, perfect highlights and any hair style you want. Everybody at this salon is very kind and friendly.

Mar 05, 2024

Faith has been greats for all the cuts she has done for me. Always a pleasant experience

Feb 05, 2024

Ellen was AMAZING, and I would HIGHLY recommend Gould's. She cut, colored, and styled my hair so beautifully. It was everything I wanted and way more!1!1!

Feb 05, 2024

Emily was great and fixed my scraggly hair!

Feb 05, 2024

Faith cancelled on me last minute two hours before my appointment. I think it’s very unprofessional as I’ve had this appointment planned and even had to get babysitters for my children and came into town just to use this location with a gift card I was given. Disappointed but the salon itself is a nice establishment and Faith was sick just wish I received more notice.

Feb 05, 2024

Great service prompt on times very quiet and homey feeling

Feb 05, 2024

I called and they scheduled an appointment with such ease and politeness. When I arrived I was greeted in such a friendly manner and immediately met Geneva who would do my facial. Her professionalism and attention to detail were perfection. I left feeling great.

Feb 05, 2024

I got an awesome haircut today. Abbygail did a solid job.

Feb 05, 2024

Would put 0 stars if possible. I just called hoping to make an appointment and the front desk lady was very rude. I’ve read other reviews where she has been mentioned poorly as well. If you’re miserable with your life just say that. I will now be taking the extra time to drive to a different location when I live within walking distance of this one. So sad for all the hairstylists and estheticians there that are and will be losing business thanks to this woman! If you can’t be nice and friendly for the life of you, you should probably find a job that’s not in customer service, or that requires speaking to human beings in general. Do better!

Feb 05, 2023

Amazing job on my hair the color is beautiful

Feb 05, 2023

Emily is a miracle worker. I literally walked in and said “help me” after about a decade of cutting and dying my own hair. She turned my Courtney Love-esque bleach job into the prettiest color and cut. I may have been converted into a regular salon-goer.

Feb 05, 2023

I was scheduled for a signature facial with Alex on Saturday morning. I said Good morning when walking into the salon and approaching the check in counter. Nora looked at me and didn’t say good morning, but said “ Do you have an appointment “? I looked at her, pulled my face mask down and said Good morning again. She rudely asked “How can I help you and do you have an appointment”? I told her yes and provided my name and telephone number, but was insulted by her blatant rude behavior. I understand that everyone isn’t a morning person, but Nora’s poor customer service is unacceptable! She is the first impression of the salon and made me feel unwelcome, so I will take my business somewhere else!

Feb 05, 2023

Taylor did wonderful!!! I've had so many compliments! 🖤⭐

Feb 05, 2023

Went in as a walk in the lady refused to do hair because she says they closed early today at 5pm and it takes 3 to 4 hours to dye dark brown hair to pink or red Omg ! R u serious.. she was literally shaking like she’s never talk to a black girl before .. I dont understand and don’t know how to feel about this. Everywhere is short staff but to say it takes that long to dye hair is aLIE ..

Feb 05, 2022

Absolutely loved the hair stylist that did my hair. Gould's never let's me down!

Feb 05, 2022

Clean,friendly,calming place.love it.The pedicure was relaxing.

Feb 05, 2022

Easy to make appointments and great location. I especially recommend Savannah for hair, she’s awesome and listens, but is also great at making recommendations if you’re just like “just make my hair look better.”

Feb 05, 2022

Geneva provided an excellent facial. She was professional and knowledgeable. Need to relax and get glowing skin? Go see Geneva!

Feb 05, 2022

I went in here to have gel nails done the day before going on a two week long vacation. I was meeting people for the first time and the impression they got from my nails was embarrassing. The lady didn't adjust the gel timer to 1 minute, she kept it at 45 min and it was a cheap looking gel dryer. I should have just left and went somewhere else when she didn't start over, but I didn't want to be rude. My manicure peeled off after 3 days and I was not doing anything strenuous. This is the first time to have gel nails do this. Normally gel nails last weeks. That's the whole reason to pay extra to get them. I had to spend my entire vacation looking like that. They only have one manicurist and this was over year ago so I would ask if they still have the same manicurist before going.

Feb 05, 2022

Love it!

Feb 05, 2022

Micah and the rest of the staff is great

Feb 05, 2022

That was my first deep tissue massage a lady named Evelyn did it and she was wonderful I really enjoyed this and I would truly be doing this really soon again

Feb 05, 2022

i’m literally sobbing over my haircut rn. i hate it.