Great Clips

Jan 29, 2025

I’ve been a loyal customer of Great Clips for a long time, but this was by far the worst haircut experience of my life. The stylist, Beverly, was extremely unprofessional and lacked basic skills. The workstation was unhygienic, covered with other customers' hair, and she didn’t bother cleaning it before starting. Her handling was excessively rough, and despite me expressing discomfort, she continued without care. She even gave me a cut on my neck due to her carelessness. It felt like she was in a constant rush, paying no attention to detail or customer satisfaction. Unfortunately, she completely ruined my haircut. Disastrous.

Jan 15, 2025

Good prices and decent hair cuts. I also enjoy their letting me know how long the wait.

Jan 05, 2025

Update-December 23rd 2024 3:50PM NEVER COMING BACK TO THIS LOCATION. Fast, friendly, and affordable. my hair dresser was so sweet person. She did quick hairstyle for me and it look so pleasant. Cut i got is simply looks great on me. Loved this place, very professional staff. Will continue visit. 10/10

Nov 05, 2024

Got a haircut.... one side to short, can't manage my hair on one side. Would not go back.

Nov 05, 2024

I got my hair cut by the lady with braces. She wad sooo rude. She just wanted to get done with haircut asap. She was not bothered about how I want my haircut. Even though I gave her the instructions, she just did it the way she could. The haircut is uneven and the style is sooo disappointing. Worst experience ever.

Nov 05, 2024

I had a terrible experience at this salon. The haircut I received was completely uneven and not at all what I asked for. On top of that, the staff was rude and dismissive when I voiced my concerns. They didn’t seem to care about customer satisfaction at all. I wouldn’t recommend this place to anyone. Save your time and money and go somewhere else!

Nov 05, 2024

I visited location 8/28th late afternoon as a walk in! I waited knowing there were appointments ahead of me! My appointment was decided on two ladies, one Black and the other was Somalian and neither wanted to cut my hair! Somolian was the lucky one 😁 She apologized for having to wait and the Black one explained that appointments are done online which I knew that! It was not about the time spent waiting for haircut, It was about how I was treated as a customer, woman, black woman!! As I took the seat I said that if you do not have time to cut my hair, I can go somewhere else!! The two tried to defend themselves!! It was how they debated who was going to take me as a customer!! Neither wanted to take me as their customer!! She chopped my hair like chopping steak, no care in the world on how I showed her how I wanted it cut!! Picture did not indicate short hair at all! It was supposed to be shaped into a similar Bob!! It was my plan to give a $5 dollar tip, I gave her. $3 and I started not to give her no tip!! Honestly, I wished I didn't after seeing the thoughtless cut I received and have to now spend more money shaping it up instead of looking chopped!! Whomever they think they are, they were not good representation to work in a customer service environment, maybe in the zoo where animals would not care what the mane looked like!! My hair stylist is currently in the hospital and this is why I walked in and I regret ever walking in that door!! My name is Velma Johnson put in computer as Valma! I only hope and pray that no one feels or had to feel the way that I feel about my experience at this location or any!! By the way it took her maybe 5 minutes and I asked her if she was done when I witness 15 or more minutes spent on the men who got hair cuts!! I have not read other reviews because at this location it would not matter! It was the most disgusting $20 that I have ever spent!!

Nov 05, 2024

Wonderful cut since years at Great Clips.

Nov 05, 2024

Worst place to go. They have the MOST DISRESPECTFUL, TRIFILING, RUDE, AND NASTY stylist ever would never take my kids here again. Next time I will be leaving in handcuffs play with someone else

Oct 05, 2024

DON'T GO!!!! I don't know whats wrong with these people. This salon should be shutdown asap!!!

Oct 05, 2024

I dropped in for a quick trim for boyfriend and decided to get one for myself. James did an amazing job with my shampoo, trim, and styling. He took time, listen to my requests and was easy to talk to even though he was busy. My boyfriend had a different stylists and he was not as happy with his services but I would highly recommend.

Oct 05, 2024

The Haircuts Here are Usually Good. She Cut it a Little Shorter than I Wanted, but Overall a Good Job.

Oct 05, 2024

frustrated people so much into rush to spoil ur hairs!!

Sep 05, 2024

My son came to get a haircut and that lady with the brown crunchy bob and the fake pandora bracelets was sooo aggressive. I asked her politely to not hold his head like that. She still did I will not be going back. She needs to be FIRED

Sep 05, 2024

Excellent spot for a simple haircut. Everybody there has always been nice to me.

Sep 05, 2024

I had a very nice time at this location (thanks Miss Beverly!) and I’m really happy with the cut. A lot of reviews mention waiting and bad service, but I was taken back immediately and everyone was friendly. I did check-in online but got there 10 min before and they still took me back straight away. Would definitely recommend!

Sep 05, 2024

Peaches & Dominique are amazing ladies, so positive! Great haircut, got my son smiling. God bless!

Aug 05, 2024

Really good

Aug 05, 2024

There was one lady in there she had brownish hair and she was just so unprofessional and rude and just made it a bad experience overall, if i could give this a 0 i would.

Jul 05, 2024

Checked in online, they shut off the check in then the lady up front got a MAJOR attitude with me. Terrible customer service, go to another location

Jul 05, 2024

I had a world's fastest & worst hair cut at this salon on 6/24 Morning. Stylist are in don't care mood.

Jul 05, 2024

I let my hair grow kinda long and had a wild man of Borneo look. I wanted to have enough hair to work with, apparently I achieved this goal. People were looking at me kinda funny and holding their little children closer. My daughter politely let me know that I might want to get a haircut. Went to the Great Clips, Ashford Dunwoody, new stylist, Rayne (hope this spelling is correct, she writes like I do, like a doctor. Pronounced Rain). Described what I was hoping to accomplish, she knocked it right out. Exactly what I was hoping for as a end result. Understand, I have a hard time with haircuts - "Does it look good?" Me, "Sure." "I don't know." "Maybe. I think so." "Ummm, ask me in three days after my hair adjusts." Hate that question. This time - Fast and correct! I liked it. Received my daughter's approval, the stamp of approval. Yay! Rayne is very polite. I am not sure how long - she is a good conversationalist - the haircut lasted but seemed very quick. I do load the app, set the appointment to reduce the wait and then delete the app. I have no idea how secure the app is - who really does know about any app. This is where I go, unless the wait is too long. There is another Great Clips nearby that is my back up on Peachtree Industrial, now just Peachtree. Same center as Whole Paycheck Market, oops, Whole Food Market. Still working on the Whole Paycheck look, "Yes, I am special, don't talk to me and don't get to close, one of us could explode from our self importance." I digress. Good visit, had no wait, same price as last visit, apparently supply chain issues are all resolved now for businesses. Ha! That just cracks me up.

Jul 05, 2024

I use the Ashford Place Location. I hate having to wait for extended periods of time to use my preferred stylist, Donna, therefore I try to schedule my visit as early as possible after the morning opening to get scheduled immediately upon opening. Unfortunately the on line system does not permit one to schedule a visit for several minutes after opening and by the time I get in line there are already several customers ahead of me and invariably the wait time is very annoying. Surely customers should be able to schedule on line wait turns at least 30 minutes before opening time for an early visit. Dave Williams

Jul 05, 2024

Mr. James did a great job with my kid’s hair cut. My kiddo gets nervous during cuts, Mr. James took his time with my kid, let him check out the tools before he used them on his hair, and was able to create a friendly connect with my kid very quickly. When we left my kid said “I only want Mr. James to cut my hair from now on” I’d be amiss if I didn’t share that the first person that went to cut my kid’s hair (during the same appointment) wasn’t good at all. As soon as we were assigned to her, the first thing she said was “if he starts fidgeting, I’m going to stop” sure enough, he stared fidgeting and she instantly got frustrated with him. Instead of slowing down the cut, she sped it up, which only made my kid more anxious. After me kid made the comment about Mr. James, he (the kid) told me the first person was pushing on his head too hard and he was afraid she was going to cut his ear because she was being so rough. I’m so happy Mr. James was able to step in, she literally quit cutting my kids hair because he screamed from fear. Mr. James saved the day and, thankfully, helped my kid have a good experience getting a hair cut. <3 The owner definitely needs to ask some questions about the other person though!!!!!

Jul 05, 2024

Not very great service .Hairstylist are not experienced and do haircut in hurry .

Jun 05, 2024

Fast haircut, but the quality is trash.