Great Clips

Jan 16, 2025

Worst experience

Jan 06, 2025

If I could, I would give zero stars. I checked in online and arrived on time for my haircut around 4:30 PM, but the experience was awful. The stylist (a Black man, whose name I don’t know) seemed irritated from the start. Even though he was free, he made me wait 15-20 minutes before starting and kept complaining that it was close to closing time. He didn’t listen to what I wanted and gave me a completely different haircut. When I asked him to shorten my hair further, he rudely said he would charge me double for it! The entire experience was unprofessional, rushed, and disrespectful. I will never return to this place.

Sep 05, 2024

Great!! Staff on Poplar Avenue in Germany was very personable and friendly. Wanted to be sure they knew how I wanted my haircut, etc. The manager of this salon is hands on and very customer oriented! Thank you!!

Sep 05, 2024

I bring a friend here once a month to get his beard trimmed. He apparently loves the place.

Sep 05, 2024

WORST EXPERIENCE, I did online checkin and arrived at 6.50 pm at this location. Closing time is 7 pm. I see the hair stylist inside. Absolutely no courtesy... shame on them. The door was locked and she did not even see and tell me they no longer take near closing time. Pathetic experience. I WILL AVOID THIS LOCATION FOR ALL COSTS.. SHAME ON THEM..

Jul 05, 2024

I called before coming and the lady who answered said they if I come before 7, they will take me in. I reached at 6;50 and was told that they are closed. They should have told me that before I drove there for 20 mins to get there

Jun 05, 2024

Checked in online. Walked in and Candice, who was very friendly, sat me at her station almost immediately. She did a great job on my hair. Hair stylists are well trained and seem to be able to duplicate the same results of a great haircut, even though you may get a different hair technician each visit. They take pride in doing a good job on your hair every time. I am particular and they don’t mind if you need a bit more adjustment in the “final touch “.They do not rush your cut even when busy. I’m pleased with the service and price is competitive with Super Cuts.

May 05, 2024

I've been going to this location for years. Keva is very good stylist.

May 05, 2024

Keva is the best! I love how she cuts my hair.

Apr 05, 2024

Cherika and Stephanie are so funny! I had a fantastic experience getting my haircut last night. I came in right before they close so I didn't expect to be treated so friendly by these two amazing individuals. Cherika was the one that cut my hair and did an amazing job.

Mar 06, 2024

I've been getting my haircut here for a year now and I have been very pleased. They do a great job and the staff is very nice. It is quick and the value is very good.

Mar 06, 2024

Keva was so nice and professional. Gave me a great haircut and we had a good time. Thanks!!!

Mar 06, 2024

They deserve 0 rating. Today morning went for haircut they don’t even respect their customers and they don’t know how to do hair cut. Previously there were good staff they are very friendly n polite people but these people are terrible. Please change your staff or tell them to handle customers with patience n politely. Please do respect people.

Feb 06, 2024

App experience got us in the seat quickly and cut was great.

Feb 06, 2024

Awesome customer service!!! Ask for Chareca, she’s the best!!

Feb 06, 2024

Best customer service I have had. The ladies here were great! Even though I came in late Stephani did a great job on my hair! And was fun to talk to! Recommend the store! My regular place that I come back to always😃

Feb 06, 2024

Candice gave me my haircut and it was one of the best I've ever had. Thank you so much!!

Feb 06, 2024

Checked in online. Walked in and went right to the chair. Candice was awesome. My hair is hard to get right, but she gave it her professional and personal attention and got my hair just right!

Feb 06, 2024

I always love my cuts from Keva! Excellent service and great stylist!

Feb 06, 2024

Laura did a fantastic job. I'm a pain since I want my hair scissor cut, but she manages to get it done right!

Feb 06, 2024

My husband and son went here and got the worst haircuts. They told me it was bad, but when I came back from out of town, the first thing I said is, "They made you pay for that!?" It was worse than I could imagine a professional place would do. Their haircuts have to be fixed elsewhere. Plus, my husband said the lady doing his kept stepping away mid-haircut to manage the front desk. What an awful experience and result.

Feb 06, 2024

Not so great and the service would have been better.

Feb 06, 2024

Requested a bald fade and was told by the gentleman he can do them no problem. I also requested a beard trim. He had my beard and hair “done” in less than 15 minutes. He butchered everything so bad and thought it was acceptable that I didn’t even waste the time asking him to fix it. I had to go somewhere else to have it corrected.

Feb 06, 2024

She cut my hair today, Really liked it. She knows how to take care of your hair. When you visit please ask for Chareca

Feb 06, 2024

Terrific place to get haircuts etc...very clean...Keva is store manager and runs a great shop, and is excellent stylist...highly recommend you ask for her...

Feb 06, 2024

They closed the door at 4:45 not 5 pm you should say you closed at 4:40 pm

Feb 06, 2024

Walked in at 4:15. 2 men in chairs and 2 waiting. I was told that they can’t take me. And as I walked out I said I’ll go to Olive branch. She said they close at 5 too. Ridiculous to be treated like that. There are other shops in the area and I will surely use them! I called back and asked for the manager same lady answered the phone and said there was not a manager there! I didn’t think there was! Done with them