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Great Clips

5

4

3

2

1

4.1
(518 reviews)
Review highlights

"Fast service"

"Great service, fantastic facility, and a good price."

"Just can't beat it, always a great experience and hair cut for 20 bucks."


Overview

Categories

Hair salon, Beauty salon


Hours

Sunday

8:00 AM - 6:00 PM

Monday

8:00 AM - 8:00 PM

Tuesday

8:00 AM - 8:00 PM

Wednesday

8:00 AM - 8:00 PM

Thursday

8:00 AM - 8:00 PM

Friday

8:00 AM - 8:00 PM

Saturday

8:00 AM - 6:00 PM


Description

Great Clips Phoenix offers affordable haircuts for men, women, and kids. Great Clips salons offer various hair care services including haircuts, beard trims, bang trims, and shampooing. We are open evenings and weekends, no appointment necessary. Walk-ins welcome or check-in online to skip the wait. With ClipNotes, you'll get a great cut every time! We look forward to serving you!


Reviews

Jan 29, 2025

Great service and cut.


Jan 22, 2025

Great service. And a great cut. We had a coupon, which was also a great price. 👍👍


Jan 15, 2025

I was there when my sister got her hair done. The employee she had was nothing but rude and caused my sister to freak out. Tugging and yanking her hair so much, 2 piercings of her ear came. He would hit her and call it an accident. I dont understand how you could work there and treat customers like that. And if you don't know yes, ripping off earing when you get a haircut is not normal. Bad experience overall


Dec 05, 2024

Kind staffs, affordable and quick service.


Dec 05, 2024

The Barber did an awesome job👍👍👍👍


Oct 05, 2024

First of all this Great Clips has too much turnover when and got my haircut and my eyebrows trimmed I noticed that my hair was all cut too short in the back my eyebrows look like they had been shaved not trimmed granted I tipped twice for the for the bad haircuts will never go back to any Great Clips out of 27.00


Sep 05, 2024

I have a hard time explaining things, especially haircuts. Rita made it super easy to communicate and make me feel comfortable. She also gave me the best haircut with something specific I asked if she could replicate from my previous haircut place. It came out great! Thank you Rita! :)


Sep 05, 2024

If I could give it a minus, I would! My hair looks like my grandson 8mos old got ahold of the kitchen scissors while I was sleeping! I’ve NEVER cried from my hair being done wrong but this store shouldn’t be operating! I specifically asked if they could use a razor and do a pixie style, the older lady who was atrociously rude said yep, then turned to the other girls to pick me up when one flat out said idk and the other said no blades so she proceeded to sit me in the chair, the one girl kept asking her if she was comfy which she said yep so at this point I’m like ok she’s old, she’s used her noggin a bit (so I thought) cuz it’s not rocket science but not once did she touch my hair to feel the follicles, nor did she comb in any way to start, she just started to blade!!! I’ve got a rats tail, oh keep in mind I tried to dumb it down and said just use your sheers and do an A frame cut too which she flipped and said “those are too way opposite cuts!” So I decided to let her do her thing cuz I felt if I even spoke shed verbally attack me! As she’s just blading away, she was intentionally hiding me from my hubby and self, she made sure I couldn’t see it properly (without my glasses I’m legally blind) so me being the kind person I am, I tipped her 50%, thank god or she would’ve kept my expensive limited edition water bottle, but yeah I was pushed out, even the girl asked did you show her the back so they knew she did me wrong but I didn’t until I could play with it, then I realized it was soo bad that I’m in phx wearing a beanie! Yep I tipped her good cuz that’s who I am and I also told the other girl I’d teach her to use the razor on me but it’s not my job! This is a chain, they need to be up to date with styles but it’ll be their and the companies loss cuz people are over this! When we can watch tutorials online and get from Sally’s, why would we put up with rude, lazy, unprofessional people when we can do it ourselves and get what we want! I’ve called corp 2x and the owner had 24hrs from the first call and still nothing! I’ll be contacting the BBB, and any entity I can because this is false advertising! You can’t say you know things and not do what you say! It doesn’t work that way and it’s why she’s 75+ working at a GC which GC used to be good but I wouldn’t let them touch my dog! Oh and to top it off it off, if you’re a man and quickly come in to grab a quick cut, they’ll blame your hat or anything cuz they don’t know what they’re doing cuz if they did and the owner and manager were professionals, they’d have called right away to rectify the situation! I guess it’s my lesson to NOT go support these companies anymore and NOT be soo kind! I will NEVER go to any chain again and I recommend yall find somewhere where you’re valued as a customer not just timed and booted out the door! The other 2 girls were kind and somewhat knowledgeable but this place needs to be shut down! I never saw any licenses in stations nor was there any jars of barbicide so I think if you want rudeness, filth, lice, etc. this is your place! I’m far from done with this store and I won’t be removing or editing my review, the fact that the owner and manager just are ignoring, says everything!!! I’d suggest going to a dog groomer before stepping into one of these places, they’ve obviously ran their course 🤷‍♀️👎🏻 what y’all can’t see is the very long hairs down my neck, I told her tight tight everywhere but my bang which I showed her how to start so yeah not ok!! Wow as I look at services, they’re NOT capable of any of them!! Oh and sadly I didn’t check reviews prior cuz I was out and about but it’s obvious we’ve got an issue with this place and these people 🤷‍♀️ DONT COME HERE!!! I’d add a video but there’s a bit of profanity due to the trauma I endured in this hole 😒 UPDATE: I’ve called corp 4x, they made it urgent and a high priority to the point that they called me first thing this Saturday morning which is exactly a week that the owners ignored me and corp! Shame on this owner, but after seeing reviews, I think he knows his times come to an end!!


Sep 05, 2024

Lourdes should not be cutting hair AT ALL. showed her what I wanted, which is what I already had it just needed to be trimmed shorter. She butchered it! Way too short, then asked if I wanted it shorter still!! I will say Jovanna did a good job on my husband's hair


Aug 05, 2024

Checked in online 85 min wait, got there on time and was told with an attitude that I wasn’t on the wait list. Had to wait an hour to be seen.Meanwhile other customers walked in and the same associate gave them attitude as well, she lacked empathy but most of all good customer service. The customer before me asked for a different stylist and gave him attitude and then she had to cut my hair. I didn’t want to put my trust in her with fear that her anger would result in her work but I waited so long, The hair cut was good but i don’t ever want to deal with that woman again.


Aug 05, 2024

Great service fast


Aug 05, 2024

I made an online appt and saved myself a spot because I had an interview right after and I needed a haircut. I got in and I asked the lady for a wash, trim, bang trim and blow dry. She proceeded to tell me that they had a bunch of people waiting after me and she won’t be able to blow dry my hair. Personally I don’t think it’s my fault the app doesn’t give me an option before hand to choose my services and I saved a spot before all these other people to get the services I needed (in the morning). She kept telling me my wavy hair would dry nicely and I tried explaining to her that without product and styling my hair would just be frizzy but she kept refusing. I left, went to my interview and looked like a poodle with bangs. Safe to say I won’t be going back.


Aug 05, 2024

Kind of overpriced


Aug 05, 2024

This place is neat and great inside. I’ll give them that. I went to the place because Great Clips send me a mail for discounts for hair cut. I went inside and they told me straight forward they don’t cut black people hair. This is only and mainly for other skin color people hair but not for black or African American. If you’re black I’ll suggest you to avoid this place completely. A hair salon should cut all type of hair regardless of hair texture.


May 05, 2024

Excellent Great Clips! Rita gave me a professional haircut within few minutes. All dead ends gone. I had forgotten my hairbrush from a trip and she gave a good tip go to 5 & below near by. Waiting was short and the place is super clean. I would definitely go back there.


Apr 05, 2024

Simone at Great Clips did a great job on the haircut. She’s good at this. Now at work at the moment.


Feb 05, 2024

Always a good experience


Feb 05, 2024

Great haircut at a great price. Used to go to Supercuts but they just too expensive for my quick haircut.


Feb 05, 2024

Great service and haircut for a fraction of the cost of a traditional barber.


Feb 05, 2024

It's okay it's just a haircut. I just finally got my haircut yesterday since it's been 4 months not getting a haircut. The employees were very polite and gave us a very good haircut. So I gave them 5 happy 😊😊😊😊😊.


Feb 05, 2024

She did a great job trimming my hair but offended me calling thick hair nappy. It's tightly coiled, not nappy. That was disrespectful.


Feb 05, 2024

Very dissatisfied got a 1 on the sides and the back lift side of head looked like someone butchered my head


Feb 05, 2024

Went there with my room mate this evening.


Feb 05, 2024

You get what you pay for. The haircut I just got is painful to look at. I'm embarrassed to go anywhere now because my hair looks terrible. For 18 bucks I should have known this would happen. I take the blame for that. But please, if you have the money, take it elsewhere.