Great Clips

Jan 23, 2025

I enjoy stopping by and getting a quick haircut at Great Clips during the slow time which is before lunchtime. The staff is always friendly, professional and knowledgeable which leads to good conversations that are reminiscent of old times barber shops.

Dec 06, 2024

I will NEVER be going back to this great clips. Perhaps never going to any great clips again. I asked for a 1 on the sides and leave the top and back how they were. She proceeds to give me a 3 on the sides and back then argues when I ask for the 1. She gives me a 1 and when I ask for a 1 again she gives me attitude. Great clips used to be a good value but now it’s just as expensive as sport clips.

Nov 06, 2024

My hair was very long and damaged from the summer pools etc. I went in knowing I’d get a bunch cut off and had a picture to show what I wanted. I told her I wanted to keep it as long as I could possibly keep it. First photo is what I wanted and others is what I got. It’s so bad it looks like my 5 year old did it! I’m so upset. Only way to fix it is to go shorter and I don’t want that. I got a refund but that’s all. 🤦🏼‍♀️ I work at a school and this hair Is unacceptable. I’m at a loss for words and how to deal with this. This isn’t the first time I’ve had an issue with this location either. My husband and sons come here… We won’t ever be going back.

Oct 06, 2024

I’ve thought about cutting my hair for months and I thought today is the day. Was greeted by a lady named Vanessa. She was super nice and very down to earth. I’m a stickler for those kind of people. I told her I wanted a blunt cut BOB. It might be the most PERFECT bob I’ve ever seen in my life. I’ve already gotten sooooooo many compliments on it!!! One person even said “It looks like someone took their time to cut every piece strand by strand.” Nope. I was in and out of her chair. She’s just that darn good at her craft! Thank you Vanessa…for the BEST haircut I’ve ever had!!! You ROCK

Sep 06, 2024

Their stylist, Jessica, is fantastic at what she does

Sep 06, 2024

I went this morning for a haircut that was a typical no-brainer. My stylus name was Vanessa Burma after my cut. I went home and dried my hair and it looked horrible. I immediately went back to the shop, and told her that I had asked her to stack the back of my hair, she immediately said to me,” it is stacked!” I sent to her very nicely. There are absolutely no layers in the back of my hair and I would like you to correct it. She did with a horrible attitude. My former stylist at this location, Bulverde at 1604, left for another location and I can guarantee you I will never come back here.

Aug 06, 2024

Brought pictures of a previous perfect haircut. Jackie did a great job

Aug 06, 2024

I said a zero on the sides and the lady cut all my hair in the back and said when people tell us a zero on the sides they assume they mean the back also. I'm a manager at a fast food and I don't assume I know people's orders or assume what there gonna drink that was a pathetic answer I got and it wasn't even the girl cutting my hair that answered it was a different hairstyles that answered for her

Jul 06, 2024

Worse experience! I am regular customer at Bulverde location for a while now. Unfortunately this was worse experience. I tried to check in online but website was down. So I decided to go to the location cause it said 0 minutes wait time. Reached the location at 7:42pm but the old lady there refused service because they close at 8:00pm. This is ridiculous when the website shows closing time at 8:00 pm and the door is open, and you refused the service specifically when a customer driving from far. It would be better if there's a cutoff time for taking customer so people don't waste their time and gas!!!

Jun 06, 2024

Employees were courteous and efficient. My hairstylist gave me the hairstyle I asked for, I was very pleased. Definitely will go back again.

Jun 06, 2024

Great job. Clean and courteous.

Jun 06, 2024

Never the same person but always a great cut.

Jun 06, 2024

Perfect

May 06, 2024

Great place, great atmosphere, and last but not least, excellent service. Will continue getting my hair cut there. Have a blessed day.

Feb 06, 2024

A quality cut for a reasonable price. Checking in online saves you time and frustration. Recommended!

Feb 06, 2024

Both my kiddo and I have been in for haircuts. They have an online checkin that helps keep you from waiting in the building.

Feb 06, 2024

Cynthia always does my hair and my husband’s. The place is always clean.

Feb 06, 2024

Did a great job on my daughters hair. We cut off about 9 inches.. Looks good. No waiting

Feb 06, 2024

Great staff

Feb 06, 2024

I came at 2:38 and they close at 3 today. 2 of them were in the middle of cutting. My cut is super simple but they turned me away smh. I came before they closed with enough time to spare. Never coming to any great clips again. That was my last straw with them.

Feb 06, 2024

I understand that places are short staffed. How about letting customers know how long the wait will be when them walk in the store instead of being mislead by the phone app. The location just lost another customer.

Feb 06, 2024

It is nice they keep you in the system, and they know how you like to get your hair done

Feb 06, 2024

I’ve been paying close attention about how accurate are the window times estimated by GC booking system to customers. Overall, I experienced around 20 min over the time estimate for my appointment. This location, in particular, be very careful when you park your car, the obnoxious customers from the liquor store next door some are DUI drivers.

Feb 06, 2024

Mrs P and I recently had hair cuts at your salon. Both of us were pleased with the results. Thanks!

Feb 06, 2024

One of the ladies that attend one of my kids was very rude since the beginning. She was not giving any ideas or help for my son. Her answer was “if you don’t know, I don’t know” when I approached to pay she didn’t stay with me at the register and left to her space. She needs to know a little more about customer service. In the contrary the other lady (older than the first) was very nice and helpful to my other son.

Feb 06, 2024

The technician did not listen and cut my hair too short. But she did correct the horrible haircut I received at a different location a week or so before.

Feb 06, 2024

Vanessa does great work! She has great expertise.

Feb 06, 2024

Went in for my sons haircut and the lady was quick to service my son because she didn’t know how to fade. No customers in the shop but a 12 minute wait. Unfortunately not going back ever.