HairCraft By Paul and Ben

Jan 23, 2025

Worst Haircut Ever! I truly hate writing bad reviews of local businesses but the cut I received by Ben is beyond bad and unprofessional. I requested an hour to work on my long, thick, textured and voluminous hair. Ben said he had enough time but I overheard him tell an employee he only allotted a total of 15 minutes, which is a ridiculously short time for a women's cut. There a bit of a language barrier but he knew enough English saying he understood what I wanted after showing him pictures. He furiously chopped and hacked away at my hair with no apparent technique or regard for my hair texture. NO BLOW DRY, finishing touches or blending. He pulled the cape off me and kicked me out of the chair. The cut is choppy, uneven, not blended or balanced. It's the ugliest cut I've ever gotten that's impossible to fix. Even though I was so upset and disappointed I still tipped Ben, Paul and shampooer on top of $45 service. I left with wet, frizzy, ugly hair.

Jan 06, 2025

Puzzled by all of the 5 star reviews here. Had a haircut with one of the owners who was very nice and very welcoming. Shampoo was very comfortable. The haircut itself was pretty bad - it seemed very quick and without much technique. Bangs came out very choppy and noticeably uneven, layering was done poorly, and the haircut ended up with both a weird shape and a weird texture. Came in with a picture (just going back to a previous hairstyle) so was very surprised. Maybe they are better as barbers? Not really sure. The price is inexpensive and everyone was very nice.

Dec 06, 2024

They are great!!! Decided to get a blow out last minute. Called at 10:45 Saturday morning and was in the chair by 11. They squeezed me in with Lam and my blow out turned out great!

Oct 06, 2024

Ben has given great haircuts every time I’ve been in there. He’s always efficient and likes to ask questions to make sure he’s doing everything you want. Very nice guy as well!

Oct 06, 2024

I just started going to "HairCraft by Paul & Ben" and found it to be very professional, and friendly. With a special price for senior citizens, plus a tip - Received a perfect haircut by Ben, along with many compliments afterwards from friends.

Oct 06, 2024

Ok neighborhood gem! Found this place on a whim after my last spot closed shop. I was in and out in 30 min but got everything I wanted. Curtain bangs, trim and lightening of my heavy thick hair. Ben was an expert to advise on length and the merits of layers or no on asian hair. And the hair was fantastic with some neck massage to boot. It's cash only but they have an ATM. For $45, couldn't ask for better and this will now be my go to!

Oct 06, 2024

This is my family’s go-to place. Ben and Paul, and the staff, are so good at what they do. They take the time to understand what you want. Ben has also taken care of my daughter’s hair and she is always psyched afterwards. Such a thoughtful, skilled, kind person. I can say the exact same about Paul, who recently cut my hair and somehow made me look cool. These folks have a fantastic attention to detail and are able to handle a variety of stylistic approaches with ease. In the past, at other places I will try to describe an interesting cut and I get a blank stare from the stylist - not here. They are efficient but they also slow down to make sure they get it right.

Sep 06, 2024

I’ve been seeing Ben (cuts) and Paul (colorist) for roughly 4-5 years. I’ve been sending friends and family to them. Pretty great to see them start their own salon. The staff is kind, gentle, and patient. I did a walk-in today, early afternoon. Typically I call and make an appt. But today I was just following the vibes of my day off. And the vibe told me to go see Ben for a trim and bangs! On my way I saved some inspiration of the cut I wanted. They greeted me so kindly like normal and Ben and Paul recognized me but forgot my name (no biggie). They took my bags and walked me back to get my hair washed. The wash was wonderful and relaxing. Got seated at Ben’s chair and I showed him a series of photos and we discussed what I wanted and off he went. Each step he tells me what he’s going to do and then asks if I like the length before completing the rest of the section. I like this bc it gives me confidence that he knows what he’s doing but also listened to what I want! The last time I saw him was in May when I first asked for bangs and they have grown out a lot since. I wanted shorter curtain bangs with pieces on the side the framed my face. He nailed it! Highly recommend seeing Ben and Paul and their incredible staff! They are affordable, knowledgeable, and so kind. They treat everyone with respect and just always has great energy. The vibes were spot on today and I was in and out in less than 40 mins. Note that I didn’t get it styled, just a quick dry and Ben always does my bangs/front for me 😭♥️🫶🏽.

Aug 06, 2024

Everyone who works at this salon is incredibly nice. My two children get their haircut and Ben always does a wonderful job. Paul does my daughter’s color and he too, does a stellar job. Highly recommended!

Aug 06, 2024

I booked a last minute appointment on a Sunday for a haircut, because I was in a serious need for one. I arrived a little early and they took me to have my hair washed immediately. The woman who washed my hair did a great job and even massaged me a bit. I had Ben cut my hair. I showed him some pictures of how I've liked my hair to be cut. He understood immediately and was a pro. He checked in with me about length and layers throughout the cut. My hair feels lighter and looks great. I have wavy hair that I like to air dry. He took the time to put some styling cream in my hair so I'd be set up for a good dry. I'll definitely be back!

Aug 06, 2024

I got a great haircut for an excellent price. Really quick, too. Definitely coming back!

Aug 06, 2024

Wonderful Haircuts! My whole family has been coming to Ben for years and we love our haircuts! Ben has over 30 years of experience and used to own a chain of salons in Asia. A few of my friends also come to him for regular blowouts and haircuts. The quality is great and the pricing is very reasonable. My son's haircut this morning was $25. Definitely a wonderful and friendly salon that we will be frequenting for many years to come! <3

Jul 06, 2024

I love this salon. I bring my son here for haircuts and this is the only salon he will go to without fighting with me. They're super kind and always do a great job with his haircuts. I need to make an appointment for myself next!

Jul 06, 2024

I recommend this place so much! I am blonde and get blonde highlights, a toner, and a haircut done here. Blonde is a hard hair color to upkeep and work with, however, Sarah is absolutely amazing! She has an insane attention to detail, she is fast with the foils and has such an expert technique. Paul is so talented, and knew exactly what color I wanted. I really love coming here and always look forward to the next time I can stop by :)

Jul 06, 2024

Went here for a walk-in appt after hearing about this place on Reddit. I have medium-length asian hair and Lam took care of my cut quickly (but not too quickly) with a steady hand, using both clippers and scissors to finish the cut. Definitely will be back again.

Jun 06, 2024

Good cuts. Very good with kids. Generous people and good value

Jun 06, 2024

High quality men's haircut for an affordable price.

May 06, 2024

Paul and Ben are the nicest hairstylists I've met. I have genetic hair loss and have very fine and thinning hair. Most places I've been to always commented on the lack of my hair density (rude!) while cutting and/or washing my hair. But this place was never been like that. I've been here twice for a wash/cut. My first time was with Ben who was gentle and he walked me through the whole process which I liked. The second time was Paul and he was also just as great. The prices are reasonable and the customer service - from the wash station to the blow dry - is fantastic. I'm very happy I found a place that doesn't hurt my feelings by commenting on my hair loss, but is kind and reasonably priced!

Apr 06, 2024

Absolutely love this place! I came in the first time because they had a special to promote their new location and I haven’t gone to anyone else since then. Both Ben and Paul are excellent and the other stylists I have worked with there have also been great. If you want an excellent haircut, friendly service, and fair pricing I highly recommend HairCraft.

Apr 06, 2024

Ben has been a hair stylist since 1989 and it shows. Everyone is very kind, very experienced, and a women’s haircut is only $45!! This was my second time there and I definitely will come back. Love my haircut :)

Mar 06, 2024

Ben is the best! Great haircut every time!

Mar 06, 2024

Paul is great hair stylist

Mar 06, 2024

the overall experience is great, Paul and sarah are the nicest, did keratin treatment and it was great, asked for a haircut and it wasn’t the best. they charged me half of the haircut price.

Feb 06, 2024

Absolutely the best hair stylists ever! I highly recommend this hair salon to anyone who wants a professional haircut and highlights. They really know what they are doing, and they pay great attention to details, which make their work amazing! The staff is friendly and super nice! I've been receiving so many compliments on my haircut and highlights! I will definitely visit them again for my future hair needs!

Feb 06, 2024

Don’t go for color and definitely don’t go for balayage!!! I hate that I have to write this negative review because I like them as people, they are very sweet and kind but if I had seen a review of what they did to my color I would NEVER have gone and spent $350 at this salon. They’re great for cuts. But I went for a balayage. I spoke to them a couple of times before and they seemed to really understand what I wanted. I had many reference photos as well. During the colour I noticed she put the color way too high up. I stopped her and said it was too high. Showed her the reference again, she agreed, wiped it off, and started again. I then trusted her to do it right, maybe it was a language barrier thing. I had my first toner put in and it is some insane smelling industrial toner - I have never smelled anything like it and I’ve been getting colour done for 19 years! When the colour was ready I was pretty horrified. She had given me roots! It was like a before photo before you come in to have your roots done. This was NOT a balayage which is significantly more expensive. There was no blending. Awful! I was so stressed. To make it right all they did was tone down the roots. That was the second toner with that industrial strength toner. Which created a blocking of color. And it took another hour of my time. They assured me that washing it would work. It didn’t! I came back a second time - wasting more hours to fix their mess - and showed them the blocks of color very clearly. It was a mess. They toned it AGAIN. Third time. Now my roots are ginger - NOT my natural color at all which is why I wanted a balayage to keep a maintainable hairstyle, to save money, and to keep the colour right for my features. What a mess. It’s going to cost me way more to resolve. It’s been a couple of weeks and I had to see another hairdresser but because they have toned it so many times with that strong toner my hair is so brittle!! It has NEVER been brittle, I have long, thick and very healthy hair and this is the first time in my 35 years that my hair is dry and breaking. The new hairdresser said they shouldn’t do anything because the toner has damaged the hair so much. It is so sad and disappointing. They even had the cheek to tell me how to tip them after the first instance. They did try to help fix it but honestly this should never have happened. What the did was NOT a balayage, not even close. And I wish they would’ve given me my money back - that would been the right thing to do. Don’t go for color and don’t go for balayage!!

Feb 06, 2024

Excited I found my new salon. Sara did my color and got a beautiful blow out with one of the guys (forgot to get his name) but he worked his magic and gave me beautiful wavy curls with no iron. Never had a blow this fast and pretty. My color came out so good! I was scared to try a new spot after having the same colorist for over 10 years, but he moved out of state and I needed to find a new spot that specialized in bright colors. Haircraft staff worked confidently and quick, they’re also soooo nice! Shows how much they value their customers! Bringing my mom next for an edgy short hair cut which I’m sure they’ll master.

Feb 06, 2024

I came here for a blowout based on a recommendation and will never go anywhere else. Phenomenal service, high quality work, and so accommodating.

Feb 06, 2024

I’ve been to HairCraft twice for myself and once for my daughter. I absolutely love this place, they are incredibly talented. I recommend Ray!