Hand and Stone Massage and Facial Spa
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Review highlights
"Was able to be seen right away with no appointment and Bianca was amazing 🤩"
"But overall i like the ambiance, the staff, and the services they offer."
"Great price for the service and a lot of great add-on options too!"
Overview
Appointments
Book appointmentHours
Sunday
9:00 AM - 8:00 PM
Monday
8:00 AM - 10:00 PM
Tuesday
8:00 AM - 10:00 PM
Wednesday
8:00 AM - 10:00 PM
Thursday
8:00 AM - 10:00 PM
Friday
8:00 AM - 10:00 PM
Saturday
8:00 AM - 8:00 PM
Description
Hand & Stone is a luxury day spa in Greensboro offering a range of services including massages, facials, and hair removal. We provide a relaxing and rejuvenating experience with top-notch treatments in an inviting environment. Our licensed therapists and estheticians are trained to customize each treatment to meet the needs of each client, ensuring they leave our spas feeling refreshed and revitalized. At Hand & Stone, we believe that everyone deserves to be pampered, and our commitment to providing the highest quality spa services has made us a leader in the industry. When you need a relaxing escape or to soothe tired muscles, we have what you need to feel reinvigorated. Visit us today and ask about our spa membership and gift cards!
Reviews
Feb 05, 2025
I sit at a desk 8 to 9 hours a day Monday through Friday and 6 hours on Saturday. My muscles in my shoulders and back are tight and in knots most days. Ashley listens to me regarding the type of massage I can handle. She offers treatment enhancements such as cbd oil. I have been seeing Ashley for my monthly massage for a year now.
Feb 04, 2025
My experience at Hand & Stone was truly a breath of fresh air. I needed this spa day! Walking in I was greeted with a warm welcome by FAITH and another young lady that I didn't get her name. My massage therapist was also awaiting my arrival with a warm greeting. RAYMOND, Is the BEST!!! If you are in need of someone with a great spirit, someone who is knowledgeable and listens to your needs and follow them is the very reason you need to go and tell them I sent you. 😉 " GET A MASSAGE YOU KNEAD IT"
Feb 04, 2025
Jacqueline was amazing
Feb 02, 2025
Be careful about subscribing to monthly subscriptions at Massage Envy. Once you accumulate multiple appointments, they will only allow you to suspend your monthly subscription for 3 months at a time. If you try to suspend for longer they won't allow it, and only give you 90 days to use the accumulated appointments. I had shoulder surgery in late September 2024. They would still not work with me even with a 6 month recovery. As a result, I am going to lose many appointments and the money I paid for them! That is very disappointing, and I would not recommend signing up for their monthly subscriptions...
Feb 02, 2025
Terrible service did not listen to customer. Left more sore and in pain than when starting.
Feb 01, 2025
My massage was very poor. Just lotion and some rubbing. Asked for the provider to go deeper not change.
Jan 29, 2025
10/10
Jan 29, 2025
He did very well guiding sterling through the massage but there was some pain that he is not sure is supposed to happen. Would do it again and really help!!!!
Jan 29, 2025
It was relaxing and professional. I learned some new things about my skin care needs and routine. I also enjoyed interacting with Airam, she was wonderful!
Jan 29, 2025
Love the heated neck wrap for members now that is given while you wait. My masseuse Ian is wonderful and is professional and puts a lot of work into his massages. I feel great after each session!
Jan 22, 2025
1st time having a message, I was super nervous. However, Haley made me comfortable and changed my life lol. I'll be back! Thanks Haley! You're AWESOME!
Jan 22, 2025
Barbara did a great job and was very knowledgeable
Jan 22, 2025
Cassie is amazing!! She always has the most welcoming energy. I wouldn’t trade her for anything!
Jan 22, 2025
Chelsea is an incredible massage therapist who always listens to what I need and focuses on my target areas. I always leave feeling amazing!
Jan 22, 2025
Danny was absolutely amazing. One of the best experiences I’ve had when it comes to massages. I can’t wait till my next session with him.
Jan 22, 2025
I had an amazing first experience. Everyone was nice and accommodating. I booked my next session and look forward to it.
Jan 22, 2025
Matthew is the best!!
Jan 22, 2025
On a scale of 1 to 10 I would rate my experience at a 12 Kim done a awesome job
Jan 22, 2025
She was very knowledgeable and used enough pressure to be effective but not painful.
Jan 22, 2025
Susan did an excellent job!
Jan 22, 2025
Toni was absolutely wonderful! It was my first ever massage and I felt comfortable and relaxed the whole time. It was also the first time in a very long time that I was able to spend a day without pain in my left shoulder. Thank you Toni! Faith, who checked me in was also so sweet and helpful.
Jan 22, 2025
Very professional with a nice touch and skilled
Jan 15, 2025
Ashley does great work.
Jan 15, 2025
Karla was awesome. Very informative and took great care of me.
Jan 15, 2025
Trina is an awesome massage therapist!
Jan 15, 2025
Ty is fabulous! She does an awesome job!
Jan 15, 2025
Ashley @ Hand and Stone Greensboro is amazing! Highly Recommend.
Jan 15, 2025
Cassie was Great!! Awesome Job!!!
Jan 15, 2025
Update: They asked me to contact them, which I did by email. No response. After a week I went by to cancel my membership. At that point they made an attempt to make it right, so I haven't cancelled yet, but I wasn't thrilled either. It seems their online concern about my bad experience was mostly about your opinion of my review. I love my therapist, Haley! I'm not as happy with the business. I wanted to cancel an appointment when I got sick. They were going to charge me the 50% cancellation fee since it was within 24 hours. I was aware of the policy, but forcing me to come in sick to avoid that fee, instead of waiving it, seems like poor customer service to me. 🙁
Jan 15, 2025
Wonderful