Hand and Stone Massage and Facial Spa
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Review highlights
"John at Hand & Stone did a fantastic job. He listened to me on my needs and I was not sore the next day. I will definitely go back for another."
"Soothing environment, soft music, serene and calming"
"I basically feel robbed of my money because no service was received."
Overview
Categories
Spa, Day spa, Facial spa
Directions
4727 E Cactus Rd #115
Phoenix, AZ, 85032
Phone number
Call: (602) 842-0604Website
View websiteAppointments
Book appointmentHours
Sunday
8:30 AM - 9:00 PM
Monday
8:30 AM - 9:00 PM
Tuesday
8:30 AM - 9:00 PM
Wednesday
8:30 AM - 9:00 PM
Thursday
8:30 AM - 9:00 PM
Friday
8:30 AM - 9:00 PM
Saturday
8:30 AM - 9:00 PM
Description
Hand & Stone is a luxury day spa in Phoenix, AZ offering a range of services including massage therapy, facial services, and hair removal. We provide a relaxing and rejuvenating experience with top-notch treatments in an inviting environment. Our licensed therapists and estheticians customize each treatment to meet the needs of each client, ensuring they leave feeling refreshed and revitalized. At Hand & Stone, we believe that everyone deserves to be pampered, and our commitment to providing the highest quality spa services has made us a leader in the industry. When you need a relaxing escape or to soothe tired muscles, we have what you need to feel reinvigorated. Visit us today and ask about our spa membership and gift cards!
Reviews
Jan 29, 2025
I have been going to see Zoey for facials for about 9 months and I absolutely love her. She keeps diligent notes about my skin and the products I use each month so she is always asking me questions and trying to understand what we can do better. I have been complimented on how great my skin is looking more than once in the past few months and I’m sure it’s due to visiting H&S each month.
Jan 22, 2025
Great massage, clean facility and the staff was really nice!
Jan 08, 2025
Mia was fantastic! Highly recommend this location for their stellar customer service.
Jan 05, 2025
My facial was absolutely top-notch and amazing. The young lady that did my facial was extremely attentive and thorough. She did a fantastic job.
Jan 05, 2025
My facial was greattttttt
Dec 05, 2024
DJ & front desk were great! They were kind, funny and professional. Will be back for sure.
Dec 05, 2024
Daniel is AMAZING!! Highly recommend. Super professional and knowledgeable. Got all the knots out!!
Dec 05, 2024
Lilia is incredible! I have a lot of shoulder and lower back issues and her deep tissue massages leave me feeling so much better. I’m so glad I found her at this hand and stone location.
Dec 05, 2024
Michelle gave me a great massage and was caring and attentive to my concerns.
Dec 05, 2024
Michelle is amazing! Kind and compassionate with a holistic approach. I love her.
Dec 05, 2024
Michelle is excellent at massage therapy! Thank you Michelle!
Dec 05, 2024
Michelle was amazing!
Dec 05, 2024
Pure heavenly essence.
Nov 05, 2024
Absolutely amazing! DJ was friendly and professional!
Nov 05, 2024
Bobbie was absolutely amazing! She worked my lower back out so good that when I left there was no more discomfort. Highly recommend!
Nov 05, 2024
Haneen was so amazing! Best facial I've ever had 🙂 Can't wait for my next appointment!
Nov 05, 2024
I’ve been coming to Michelle for a few months now and she has truly changed my health for the better - less headaches, neck and shoulder pain, and overall a more relaxed sense of self. I cannot recommend her enough!!
Nov 05, 2024
Michelle is a wonderful massage therapist with gifted hands.
Nov 05, 2024
Do not come here. Horrible customer service. They will not refund you if they fire your massage therapist and then cancel your appointment. On top of that they make you wait three weeks for your next appointment. This place is a complete rip off
Nov 05, 2024
Excellent! love the ad on services-hot stone, CbD, foot scrub. Lilia is awesome!!!! A+++++
Nov 05, 2024
Great massage with Lilia! Highly recommend!
Nov 05, 2024
I had the most amazing massage session with DJ he is my new favorite! And I just LOVE the manager at this location. They always make me feel so important and welcome 🤗
Nov 05, 2024
Ive recently seen Daniel and Lilia are the best! they had wonderful pressure and all my back pain went away! I feel so much better. I also had a great facial from Andrea. I left glowing!
Nov 05, 2024
Michelle did a fabulous job and listened to my needs. I did not want the massage to come to an end!
Nov 05, 2024
Sharon is amazing!
Nov 05, 2024
Sharon was Fantastic!! I'm completely pain free
Nov 05, 2024
Such a friendly and customer service oriented team! Every service I’ve received has been great. 😊
Nov 05, 2024
This was a terrible experience. I am having terrible muscle pain. I scheduled for same day appointment and needed to move it forward a couple of hours because of work. I called to reschedule 20 minutes after setting appointment. Whether I rescheduled or cancelled they were charging me for half the appointment. I asked for availability for today and the rest of week, but there were not a lot of options. To change the time, it was half the appointment fee. I was planning on joining their membership because it is so close to my work, but not after this experience. Really poor customer service.
Nov 05, 2024
Zoe did great! Good facial. And recommended products but didn’t feel any pressure.
Oct 05, 2024
Daniel is off the hook. He gets it right every time. You tell him what you want and he gives you the best massage you’ll ever have. Thank you again Daniel for being awesome masseuse that you are.
Oct 05, 2024
Georgia was Outstanding! The Queen has been found!
Oct 05, 2024
Lilia is simply THE BEST!! She is so intentional and cures me of my TMJ and neck/shoulder pain!
Oct 05, 2024
Nicholas is so excellent that I hesitated to write this because I don’t want to share. 🤗
Oct 05, 2024
VIANEY she was simply perfection! Thank you, see you next month!
Oct 05, 2024
Amazing service from everyone including the front desk! Book with Andrea you won’t regret it ♥️
Oct 05, 2024
First facial at H&S. Amazing service and definitely getting it again.
Oct 05, 2024
Had a great facial with Vianey and very relaxing massage with Michelle!