Hand and Stone Massage and Facial Spa

Feb 04, 2025

The front end staff are very personable and professional. I was early for my appointment. They offered me the use of a heated neck wrap (which I gratefully accepted.) Cameron is, by far, the best massage therapist I have ever had. Her knowledge base of how to get my body back to a pain free state amazes me.

Jan 06, 2025

Setting appointments and cancelling the night before is unprofessional. Holding personal grudges in a professional setting is unprofessional. Thanks for being a place of healing and allowing people to move forward with their lives.

Jan 06, 2025

This review is solely for the website booking, since I have been unable to successfully redeem a gift certificate for months now. Even though the website allows 1 hour appt. booking, I got a call the next day that the therapist only has a 90 minute slot available. When I called, there are no 1 hour slots available. Really frustrating experience.

Oct 05, 2024

A very calm, peaceful, and safe space to enter. They have a professional knowledgeable staff. Each therapist offers their own style and techniques. Depending on your mood, you may choose different people from time to time to switch it up. They offer a monthly program and at first I was not sure if I should sign up for it. I thought that I should be spending money on something more important, but to be honest, what could be more important than looking out for my own health .Self-care is important and a necessity. I'm extremely grateful to take a time out from The daily grind and the weekly pressures.

Sep 05, 2024

Best massage I’ve ever had. When I left I felt entirely different than when I arrived. The therapist actually listen to you and work what you tell them. Then they find areas that you probably don’t know about and fix them too! Will definitely return!

Jul 05, 2024

I love this spa! Carrie is the best and all the staff is amazing. They always answer the phone, communication is A+! The spa is super comfortable and clean. Love it and super recommend it!

Jun 05, 2024

Great massage - I booked for next day. They were accommodating and Callie provided an excellent massage. I had been sore from a long hilly run and she was very responsive to what I needed!

Apr 05, 2024

Overall great experience. Will be going back!

Mar 06, 2024

I just had my 1st massage this am with James and he suggested another in two weeks. I could feel the difference and I booked another one for next Sunday!

Feb 06, 2024

Always amazing massages and friendly service!

Feb 06, 2024

As much as I would love to gate keep, and have my fave therapists to myself, it’s no surprise that Carrie and Lam are amazing!! They are both very different in their massage techniques. If you want more of a flowly with a bomb 💣 scalp massage, 💆🏼‍♀️ Carrie is your girl! If you want more focus deep tissue with a bomb neck/hand massage, Lam is your guy! Though Lam is deep tissue he can definitely be versatile and be more of that relaxation style. Carrie is more med to light pressure. Don’t be mad if you can’t get in for a while, they are very popular. It will be worth the wait though! 😊

Feb 06, 2024

Can never get in for an appointment. Avoid signing up for their auto pay.

Feb 06, 2024

Great experience all around from the front desk staff to the massage therapists

Feb 06, 2024

Had a very relaxing massage with Freddie. He checked in with me during the massage to ensure I was comfortable. I almost fell asleep on the table. All the front desk staff I spoke to were very nice and helpful.

Feb 06, 2024

I had an exceptional experience at this massage haven. From the moment I walked in, the staff radiated warmth and friendliness, making me feel welcome instantly. The care and comfort extended during the session were unparalleled, leaving me rejuvenated and grateful. Highly recommend this oasis for anyone seeking both skilled therapy and a welcoming atmosphere. Thanks guys!

Feb 06, 2024

I've been a LaVida membership holder at the WS location for several years and have had a couple of favorite therapists, but Michael is absolutely the best. Not only that, he's the best I've ever seen and I've been getting professional massages for over a decade. I could write paragraphs of specific praise, but I don't even want to say more because I selfishly don't want his schedule to get too booked to fit me in. Aside from Michael being an amazing human, I've always had a great customer experience. Front desk is friendly, checking in and out is smooth, and scheduling/rescheduling is a breeze. I think it's a great value for the service and atmosphere. I originally started my membership when I lived a few blocks away and would walk to and from my massage. I've since moved down to Tacoma, and I still come up once a month because it's worth it.

Feb 06, 2024

I've been coming here for a few months now and La Vida always meets or exceeds my expectations. Becoming a member was absolutely worth it! Clean and peaceful location, talented staff, and their concierge is on point.

Feb 06, 2024

Massage was 5/10 ok. They offer 90-minute massages but turns out they only give you 80-minutes of 'hands-on' time. I was not told this by the person who booked my massage over the phone. 10 minutes less of a $170 massage 90 minute is false marketing... and of course I was told this AFTER the massage took place.........It takes probably 4 minutes combined to undress and then tell the therapist what your target areas are. The rooms are cold which is abnormal for a massage studio. The LMT I had was average. They have good follow-up appointment making teams. Overall Seattle seems to be lacking in massage availability.

Feb 06, 2024

Massages themselves are good, but mine have tended to be cut 5 ish mins short. I pay for a 60 min massage but 5 mins of it they have as prep time to leave at the end. So signed up for the membership and was charged for July but then told July was fully booked, had to book in Aug. Also cancelled membership and had to change the date but they're booked out in Aug again so now have to pay walk in rate for the massage I should have had at the discount rate. Again good massages but customer service and availability is lacking

Feb 06, 2024

The therapists here are very talented and the subscription model is a great deal.

Feb 06, 2024

it's fine and convenient

Feb 06, 2024

I love LaVida! I’ve been coming here for about 2 years and still love it. I’ve learned living without massage is a non-negotiable for me so their subscription makes it much more affordable to come multiple times a month. I love that the memberships offer a discount for coming more than once a month. Staff has always gone above and beyond with customer service and very professional. I prefer a deep tissue/more firm type of massage, if that’s your style I love Jessica and Rene. They’re both able to really workout some kinks. Also Sam at the front desk has always been so awesome and professional - thank you everybody there that make this an enjoyable experience each visit!

Feb 06, 2024

If I could leave 10 stars instead of 5, I would-- this magical little healing oasis tucked into the corner of the Bartel Drugs building is an experience you will not regret. LaVida Massage goes above and beyond to ensure that as soon as you step into their spa, the outside world and worries melt away. Not only is LaVida impeccably clean, the interior is always decorated in the most darling of ways to match holiday seasons, or aesthetically dressed as a restorative place of calmness and zen. All of the staff that I've had the pleasure of meeting or receiving a service from have been both personable and professional every single time. My massage therapist's seem to truly listen and hear me when I ask for specific locations to focus on, ensuring I leave feeling like a brand new human 10/10 times. If you want a high quality service and a newfound zest for life for extremely fair prices, BOOK WITH LAVIDA MASSAGE OF WEST SEATTLE!!! I promise you, it is worth it. Every. Time.

Feb 06, 2024

Such great friendly staff and the therapists are so amazingly talented and gifted. I have followed Carrie to Lavida as she is the best in the west and she chose a perfect organization for her excellent practice. 🤗

Feb 06, 2024

Super easy visit. Still has the fast food line feel of message therapy. But was a lovely relaxing experience.

Feb 06, 2024

This is the most impressive company. The West Seattle location is wonderful - literally I always receive STELLAR SERVICE!!!!