Harlem Natural Hair Salon

Feb 04, 2025

Great service!! Paula is a queen!!! Products she suggested made my hair feel alive!! Thanks HNH!!!!

Feb 04, 2025

Harlem Natural Hair Salon is my go to salon to get my hair done. They are always very attentive, welcoming and I always leave looking fabulous!

Jan 23, 2025

The shop is clean and all of the staff seem friendly. The stylist who did my hair was kind. She washed my hair gently but thoroughly. She made sure to pay special attention to my scalp, which I loved. She twisted my hair with mousse and gel and now I have a bunch of white flakes in my hair. She told me initially she was going to use mousse, but when she was taking them down she told me she used gel as well. I wish she would have spoken to me when she decided the mousse wasn't enough. By the end of the day I had a few white flakes, but this morning it's very noticeable. I now have to re-wash and style my hair myself, and the whole point of me getting it done was a birthday treat.

Jan 16, 2025

Very friendly experience! My stylist did a wonderful job! She walked me through how much she was going to cut and steps to take to moisturize my scalp. Also, had the best scalp massage!! Would go again!!

Jan 06, 2025

I’ve only been once before a trip to Puerto Rico about 4 years ago but my hair was in the best shape of my life after my appointment! I actually cut my hair about 2 years ago but have been growing it back and I will be taking my self to this salon soon so they can get me right again!

Jan 06, 2025

This was my first time coming to this salon. The hairstylist arrived a few minutes late. Walked in, walked past me sitting in her chair. I’m very big on professionalism and quality of service so that was already not a good start. She came back and asked me what my name was. If I were the hairstylist I would prep myself to greet all of my clients by name and introduce myself. She never told me her name. No one said good morning besides the receptionist. I told her what I wanted which was to cut my relaxed hair off the ends. She responded “where” when I removed my hat because she couldn’t see the relaxed hair at first I guess and then said “oh I see it”. My hair was washed, conditioned, cut, and steamed but while preparing to wash my hair I told her I would like to use my own products. She basically undermined my products and made faces when I showed her what I wanted in MY HAIR. I really wanted to walk out at that point but I wanted to give this place a chance. The wash was very basic I could have done it at home and actually massaged my scalp. It was nothing special or worth $35. The steam being an extra $30 is ridiculous. While cutting my hair she said “it’s going to be short” as if I was worried about length. My goal is to grow my natural hair and make it healthy before prioritizing length. If you are treating natural hair you should ask questions prior, examine the hair, recommend a hair regimen, etc but none of that was done. She didn’t even ask why I wanted to use those specific products I told her to use and there is indeed a medical reason. I asked if she would use my curl cream but she said that it would be extra to style my hair when I literally have no hair on my head it’s a twa. I ended up putting the product in myself. She then must have saw I was not feeling the vibe and tried to recommend I use a curl clustered which I had but since it’s additional to style I didn’t even respond or engage with her. I just said thanks and left it there. The vibe was off and I didn’t feel welcomed. I will not be going back and I will not be recommending this salon to anyone with natural hair. Not worth the price!

Nov 06, 2024

I started here in February 2024 just getting wash+deep condition+ blow dry. After I take my weaves out I book this service with them. My hair Isiah more manageable at home!!! I’m so happy. My hair retains moisture better. It rarely knots up and easy to comb through. Thank you Harlem Natural

Nov 06, 2024

I was overcharged for an ombre hair color and cut 400 and something dollars and then includes the tip and the results were subpar

Nov 06, 2024

They provide great service… I just can’t afford them, apparently. Especially because they will tell you one price and you end up paying more than twice that. It seems justified, but doesn’t leave you with the best feeling when you’re on a budget.

Oct 06, 2024

My brother and I both took our daughters to the salon while on a vacation. Outstanding service. Our kids were thrilled. We highly recommend

Oct 06, 2024

My daughters throughly enjoyed the services. We were in town for only one week but they treated us like regulars. I highly recommend for Braiding and Silk Presses

Oct 06, 2024

Top notch from the reception desk to the stylist and beyond Hats off for outstanding service to start my loc journey

Aug 06, 2024

Awa is very kind, Extremely patient and quick I was in and out in under 2 hours

Aug 06, 2024

I had a terrible experience where I called to ask if I could reschedule my appointment after very kindly explaining that I had forgotten to buy the hair during my busy work week, and was yelled at very aggressively. The stylist chastised, belittled, and yelled at me for not having the hair and for trying to reschedule. She then hung up on me as I tried to speak, and proceeded to charge me for a late cancellation. I felt very embarrassed for making a simple mistake. I will not be going back.

Aug 06, 2024

It was wonderful! the shop is cute, clean, wasn't super crowded, and efficient, they got me in right away, my hair is exactly what I wanted. Everybody was nice. The products were made for people with curls. Loved it.

Aug 06, 2024

The best for personal service

Aug 06, 2024

The hairstylist are perfect but the guy in the front David is his name the one who answers the phone he was kinda rude over the phone and in person, where to the point I couldn’t even be on my phone because “he don’t like that” it was also freezing in there had the workers suffering. There was even a point where he try to shut me up from talking to the other hairstylist. He has to go

Aug 06, 2024

They do straight and curly hair also. My girlfriend and I had a greater experience today. We will be back

Aug 06, 2024

Very expensive. $80 for a wash n go with deep conditioner is insane. She barely touched my hair and kept me under the dryer most of the the time. I could've did a better job washing and defining my curls myself. The other people doing braids and locs looked GREAT but I don't recommend this place if you're looking for a place that defines and styles natural 4c hair.

Jul 06, 2024

Awa is great at what she does. The rest of the staff are all friendly and great beauticians as well. My son gets his locks washed and retwisted regularly . Stop by they have someone for your needs

Jul 06, 2024

Fantastically courteous and knowledgable about natural hair…..aweesone experience im sold!!!!!

Jul 06, 2024

I had a consultation appointment schedule to be held at 12 noon. I didn't get to see the stylist until 12:50. I was annoyed but I overlooked the lateness. After meeting with the stylist we discussed what would be best style for the thinning hair. I was pleased with her suggestions and went ahead and scheduled an appointment for me and my granddaughter. I'll give another rating after we get our hair styled on the next visit.

Jul 06, 2024

I had a lovely experience at Harlem Natural Hair Salon! I called the day of after an issue with scheduling and after being told they were booked, I was promptly called back and told they could take me. Customer service was top notch! I was greeted promptly and warmly from everyone when I walked in. Very positive and quiet atmosphere. My stylist Bahia was incredibly personable, knowledgeable, and professional. I went in for a wash, deep condition, and blow dry to prep my hair for a braid service I was receiving elsewhere. I also received a trim. I have not had a salon experience in a long time, and I was grateful for the care my hair received! Bahia worked quickly without feeling like she was rushing. She also explained everything she was doing and the products she was using on my head. My hair and scalp were both happy campers when they left the salon and I’m glad to have a place to care for my natural hair. The only point of concern is that I was offered a trim and not told that it was an additional $35. Besides my strong personal opinion that $35 is an inappropriate price point for the trimming of hair, the lack of transparency felt bad. I needed the trim and would have happily paid for it had I been told the price ahead of time. Being told would have also given me the choice to decide what I wanted to do based on transparent knowledge of the service; not a surprise when I was checking out. It should also be noted that the prices online do not reflect the prices charged in the salon. The receptionist quoted the correct prices over the phone, but I ended up paying about double the amount I thought I would from originally booking online. Personally, I’m willing to pay the price knowing that my hair is being so well taken care of, but it was unfortunate to have such an overwhelmingly positive experience end in such a surprise. All that to say, I’ve already booked my next appointment and I look forward to returning. It was an expensive learning curve, but I know what to expect now and I will ensure I get clarity on all price points next time. I am glad to have a place to take care of my hair. Highly recommend this salon. I enjoyed my overall experience and I think you will, too.

Jul 06, 2024

I really hate to leave this rating as I had enjoyed my time there but here we go. I went in to get color and highlights and had gave a picture for reference. The stylist went ahead a started and the service was quick and to the point. I know how color works so I didn’t say much about it while I was there. The stylist finished showed me the tips blow dried my hair and braided it. I had left it in the braid and waited till I took it out to give a rating. When I took the braid out I finger combed my hair and just saw color…I combed it out and just saw color…I showed someone else and they were like they could see highlights in the back but that it was very subtle…I feel like I over paid for something I truly didn’t get. I had insisted on trying a professional service since I always had someone do it at home but I might have to go the home route because for what I pay I always get the result I want when I went here I didn’t. It’s a really nice place and I like that they cater to natural hair but I don’t think I would go back, I can’t afford to pay a huge fee and not get the result i want I add a pic of what I got verses what I wanted and you see why I’m not fully happy