Hawaii Nails & Spa
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Review highlights
"First time visiting but referred by a friend. Very clean and welcoming staff. Sam did a great job amd Exactly what I wanted"
"Friendly staff and great service."
"Now under new management and facility has new interior design and chairs."
Overview
Hours
Sunday
11:00 AM - 6:00 PM
Monday
9:30 AM - 7:30 PM
Tuesday
9:30 AM - 7:30 PM
Wednesday
9:30 AM - 7:30 PM
Thursday
9:30 AM - 7:30 PM
Friday
9:30 AM - 7:30 PM
Saturday
9:30 AM - 7:30 PM
Description
Welcome to Phoenix Nails Lounge (formerly Hawaii Nails & Spa) where we strive to give you the most sanitary and best nail care and spa services available in our newly remodeled store. Phoenix Nails Lounge is one of the best nail salons in Orlando, FL 32828 - Waterford Lakes. We specialize in manicures, nail art, pedicures, and waxing. Here at Phoenix Nails Lounge you can escape into a world of total comfort, relaxation, and rejuvenation. Treat yourself to a luxurious experience... you deserve it! Our friendly, professional nail technicians will pamper you, renewing your mind, body, and soul.
Reviews
Jan 08, 2025
Excellent service and attention to detail
Dec 05, 2024
They all wonderful. Been going there since 2015.
Nov 05, 2024
My favorite place...to take my lady...top notch!!!
Oct 05, 2024
I used to come here all the time in college. The quality has gone down over the years. The last few pedicures I’ve had are so rushed and messy, I could do a better job myself. They apply the polish so carelessly and my cuticles are a mess.
Apr 05, 2024
For a place that only does nails. They should do a better job, they don’t have any passion. I can do it better at home. Poor quality! They should take a course on how to do nails properly.
Apr 05, 2024
Great service and great people. The pedicures are amazing! Linda was absolutely fantastic! Worth every penny.
Mar 05, 2024
My mom always go there is become one of her favorite spots
Feb 05, 2024
A friend and I were visiting Orlando from Lakeland and was in desperate need of a pedi/mani and stumbled upon this place. When I tell you the hospitality is A2 (not A1) They treated us like we had a personal friendship with them for years😂😂. I am willing to take the trip from Lakeland to Orlando anytime and would highly recommend this place to anyone who appreciates great customer service.
Feb 05, 2024
Best place for nails very honest and clean
Feb 05, 2024
Everyone is so nice
Feb 05, 2024
Fair prices and convenient location but they are mediocre with quality. Sometimes it feels rushed and they squeeze too many people in so appointments overlap. Sometimes they call and push back your appointment to accommodate walk-ins. I know it's a business but service does matter and they lack there. Recently the lady trimmed all the skin that had polish on it instead of wiping it off with acetone, I was mortified.
Feb 05, 2024
Got a ride all the way over after confirming the time to come in. They were not able to accommodate me. Long wait.. never called back to let me know. Last time I think I’ll go.
Feb 05, 2024
Great pricing and lots of availability.
Feb 05, 2024
Great service, good prices!
Feb 05, 2024
Great service, great prices
Feb 05, 2024
Great service, reasonable price!
Feb 05, 2024
I came here as a walking without appointment and they took me in right away, I saw the 5 stars ⭐️ reviews and I decided to get a pedicure and my eyebrows done, it was my very first time here and I loved it. Linda did such a wonderful job 🥰 i will definitely go back 💯. Thank you Linda !!
Feb 05, 2024
I have gone to Charlie to get my nails done for six years, ever since I moved to Waterford Lakes. Charlie is very honest and the prices are fair. I get acrylic and gel and everywhere I go people ask me where I get my nails done. They look amazing, well done, and natural. Hawaii nails is very clean and the staff is very professional. The staff is very welcoming and nice. 10/10 I would highly recommend.
Feb 05, 2024
I never leave any reviews but I had a great experience! Linda and I think his name is Charlie, they were pleasant and very welcoming. They pay attention to detail and make sure you’re satisfied with their work. The prices are reasonable, I for sure will come back! Thank you Linda and Charlie ☺️
Feb 05, 2024
I went to this salon they rushed my pedicure and didn’t rub my feet very well. I also, paid for the upgrade pedicure. I have given them three chances and this happens every time. I don’t be going back. Pedicure is suppose to relax you not be rushed
Feb 05, 2024
Loved the care. Price a bit high but work was done well.
Feb 05, 2024
Needed to find another spa due to the price increases around Orlando. I chose Hawaiian nails based on location and price. WOW! I got a manicure and pedicure for $40 and it was the best I ever had😊 I decided to opt for a level one upgrade for the pedicure. I never experienced anything like it. I also had a lip wax which was amazing. Looks like I found my new Nail Home. Thank you Linda. JoAnne
Feb 05, 2024
Terrible! Just terrible!! I’ve been getting my nails done since 1993. This is the first time ever that I’ve had to return to a salon for a terrible job!! I went back today to get them redone. The manager did a great job however, I was so uncomfortable as I had to constantly see how nasty & dirty his lab coat was (not old, just blatantly dirty!). And, his hands! OMG!!! There was so much dirt under his fingernails & it was very noticeable that he bites his nails. As I looked around the salon, I saw so much dust & dirt was on the polish bottles & how messy everything was. I wonder if the supplies & tools they use are ever cleaned? This is a first & last visit for me!!!!
Feb 05, 2024
Very nice place. Clean. Staff Very nice. Affordable services!
Feb 05, 2023
I am leaving this review just to reply to Excendia Rivera, who gave just 1 star. I don’t know her but I was next to her when she went. I am so sorry that you felt that way but everyone was so nice to you, they sat you at one of their massage chairs and offered you something to drink, then unfortunately she sat with someone who wasn’t able to do what she asked for but they immediately explained it to her that everyone has their own specialization and I believe is better if they are honest with you. She was very rude with them and when they told her it was $45 for acrylics and gel she got very angry and then they told her that without get is $35. Not expensive at all, I love them! I’ve been there for years! And OMG they are always sweeping the floor! Extremely clean! I don’t know why would you lie about that. Again, I knew she was going to give a bad review, but I assure you that they are AMAZING and she probably had a bad day.
Feb 05, 2023
Kim made my experience so great! I’ll come back for my nails again.
Feb 05, 2023
Literally the worst salon I’ve been to in Orlando. They are right next door & id rather go to the plaza or literally anywhere else. Extremely over priced & the staff are stuck up, rude, & don’t care about their customers at all. Every couple of months I try again & literally every time I come out steaming ready to cry it’s supposed to be a relaxing experience getting your nails done but here I literally have to be on my toes because they are always trying to get an extra dime. The place isn’t even clean enough to be charging the way they do it’s sad.
Feb 05, 2023
Okay, so I’ve been trying to find a good nail place for quite some time since moving to Orlando. I’ve tried at least 8 different salons but I wasn’t impressed. Charlie is FANTASTIC and so is Cyndi-everyone is in the shop. They make you feel like part of the family and not just a customer. The place is always clean and they go above and beyond to make sure you’re comfortable!
Feb 05, 2023
Son todos muy amables, me atendió Linda y es excelente, por su profesionalismo y amabilidad!