Helm Salon
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Review highlights
"Caitlin Karst is great! She exceeds my expectations every time and my hair has new life and feels so healthy after an appointment with her! 5/5 all day."
"This is THE place to get your hair cut, styled and colored."
"Amazing people, amazing service!"
Overview
Categories
Hair salon
Directions
122 W 5th St
Kansas City, MO, 64105
Phone number
Call: (816) 591-7263Website
View websiteHours
Sunday
Closed
Monday
Closed
Tuesday
11:00 AM - 5:00 PM
Wednesday
11:00 AM - 8:00 PM
Thursday
11:00 AM - 8:00 PM
Friday
11:00 AM - 5:00 PM
Saturday
11:00 AM - 5:00 PM
Reviews
Jan 31, 2025
I cannot rave about this place enough!! I had a terrible haircut (crooked with uneven layers) and if you've had one of those, you know the distress it causes. Shanna was incredibly kind to my distress and helped me out despite not having an appointment. She fixed the cut (as much as she could without cutting it shorter), evening the edges giving a more clean line, and helped me find a way to style it so it looks good until it grows out more. The unbelievable kindness to a gal in haircut distress is appreciated beyond words! But then to fix it so it actually looks good? 10 stars. :-)
Jan 30, 2025
Love Kelli Jo. Cannot recommend her enough.
Jul 06, 2024
My stylist, Madalyn Myers, is a miracle worker! After years of stick straight boring hair, she helped me find a very low maintenance style that actually works with my hair. I get compliments all the time about my hair style. I also love Helm Salon. Everyone is so friendly. I love all the plants everywhere, and the products they use are all against animal testing. Great vibe and awesome people.
Apr 06, 2024
Love working with Madalyn Meyers
Feb 06, 2024
I had Shanna do my hair and she was amazing! I highly recommend her!❤️❤️❤️❤️❤️
Feb 06, 2024
I love love HELM. I have been seeing Shanna the owner for the last 6/8 years or so. My thick latina hair had been a challenge to everyone till I met her and her patience with me. I recommend anyone to all the stylist there because I trust them and I never have those moments of regret ever after going to a hair salon. Make the move and book that appointment! You won’t be disappointed.
Feb 06, 2024
Kaitlin is great! Highly recommend.
Feb 06, 2024
Women owned, friendly and fun. These ladies know their stuff. This has been my salon for over 2 years and I will never let anyone but Madelyn touch my hair. She’s the BEST! 🖤🖤
Feb 06, 2024
I can’t say enough amazing things about MacKenzie and working with the gals at Helm Salon!! I was nervous about being pressed for time the morning of the wedding and MacKenzie was so accommodating and helped me plan out how many stylists we needed to have a smooth and easy morning. She was so kind and helpful, answering tons of questions from me throughout both the booking process and then leading up to the wedding when I was having multiple random skin issues pop up. And OMG the makeup and hair!! There is a reason she was nominated for KC Wedding Vendor Choice awards Makeup Artist AND Hair Stylist this year! I wish she could do my makeup every day! I was dealing with some rosacea and just general skin sensitivity by the time I had my trial with MacKenzie. She was so attentive to all my concerns and made sure to use only products that were ok for sensitive skin. My makeup just felt so light and natural and I really felt like I looked like myself with my favorite features emphasized. It was such comfortable makeup to wear and it didn’t crease or smudge even after a very emotional wedding day! The rest of the stylists at Helm Salon were also great to work with and Kelli in particular did a great job with my hair for the wedding! I had a very vague idea of what I wanted and Kelli was super kind and willing to tweak things until I was happy with it. I loved how my hair turned out and it was also so comfortable all day long (no hairpin headaches!). My bridesmaids and the moms loved how their hair and makeup turned out as well and MacKenzie and the rest of the stylists were such a chill group to hang out with during my wedding morning! Working with a smaller salon like Helm felt really personal and nice. MacKenzie especially is incredible and I can’t recommend her enough to others!
Feb 06, 2024
Kelli Jo is so talented. I appreciate that she took the time to teach me to work with the natural waves in my hair. She recommended great products but wasn’t pushy about it. Happy to have found my hairstylist!
Feb 06, 2024
Shanna does an amazing job every time I see her. The space is bright and the atmosphere is cool. Highly recommend.
Feb 06, 2024
Their expertise on color is a step above. Cool vibes, professional and they listen. My stylist is Kelly, loved her and what she did! A little pricey but well worth it 👌
Feb 06, 2024
This is wayyyy past due but I had to take a second to brag on these ladies. First MacKenzie - I swear this is the kindest/realist person you will ever meet. Not to mention she is so amazing at what she does. Our wedding was outside on a hot day in May and I was SWEATING. But you would never have known it looking back at pictures. My face stayed flawless all night, didn’t even get red (something I was very worried about). And my hair 😍 I had a bit of a panic moment after our trial and wasn’t sure if I was happy with my hair, Mackenzie and Shanna were so amazing to take me in for another trial to make sure I LOVED it💕 😭 and again it stayed all night it the heat and humidity (and I did not take it easy on my hair - captured in one of the photos I’ve added 😂 it was a party okay?) Shanna is legitimately a whole vibe. I mean, take a look at the business she OWNS (we all love a boss girl) and then try to tell me you don’t just want to hangout in there all day. You can’t. Haha but for real - if anyone reading this is on the fence about having your hair and makeup done by these wonderful humans on your wedding day, I’m telling you, it’s worth every penny.
Feb 06, 2023
Amazing experience. Shanna kills it on hair and is committed to making sure it turns out the way you want it, I felt very safe and comfy in her hands. Edit 3/21/22 Adding on! I got my eyebrows microbladed by Cassidy at Helm. This was a dream of mine since I suffer from trichotillomania and haven't had eyebrows since middle school - so I decided to treat myself and get them done. Cassidy was so understanding and comforting and made the process easy. I am so happy with my brows now, it has helped me build more confidence within myself. The only part I'm sad about is that now I have to wait a year to see her again because she's so fun and a great conversationist.
Feb 06, 2023
Cassidy microbladed my eyebrows and did a phenomenal job. The whole process was very simple, minimal pain and look completely natural. I can’t recommend microblading by Cassidy Drace at Helm Salon enough. You won’t be disappointed!
Feb 06, 2023
FYI, this salon requires you to enter a credit card to book an appointment. I had been to this salon with Angie a few times before and planned on being a regular customer, but not anymore. I had logged into Angie's booking system to check my appointment date and didn't see any upcoming appointments listed, so I figured I was mistaken about having an appointment scheduled. She called and texted me to tell me I was late for my appointment while I was at home working, which I responded to let her know I hadn't seen an appointment listed. I live down the street, which she is aware of, so could had still made it to 2.5hrs of my 3.5hr appointment, but I didn't think to ask and thought a reschedule made sense. I was charged 100% of my appointment cost, $280. I understand they "reserve the right" to do this, but I don't find it a fair policy and it also doesn't seem to be a common one. I totally get that if you have someone who is consistently a no-show, you might like to "reserve the right" to charge for the full appointment, but that is not my case. I had been regularly scheduling and making appointments for the past few months and always tipped 20% on top of already premium prices. At worst I made a mistake, not sure what situation would keep me from being charged $280 and getting no service in return. Instead of having a continuous regular client, I'll no longer be frequenting their salon at all. UPDATE: I found out through someone that their system had had issues and THE SALON WAS AWARE that all their appointments had been wiped from their schedule. This would have been when I checked and didn't see my appointment listed. After stopping by the salon and being told the owner was busy, I was told I would receive a call from her later that day. I received a call the next day instead, and was told that it wasn't personal, I was the last appointment so the stylist had gone home, and the stylist gets to choose what to do. I had explained my appointment was not there and likely related to the issue they knew about. The owner spoke to the stylist who decided to refund me 50% of the original $280 charge.
Feb 06, 2023
GO SEE CASSIDY TO GET YOUR EYEBROWS DONE! She is a microblading wizard! You seriously won’t regret it! Mine look SO natural, it’s so hard to tell they aren’t 100% real. I’m obsessed, and you will be too!
Feb 06, 2023
I got my eyebrows micro bladed by Cassidy… VERY impressed. Not only was I blown away by my new brows, the ambiance was so fun. This aesthetician was extremely charismatic and made me feel like we were best friends when we left! ….. not to mention her style…. will be taking notes. 100/10
Feb 06, 2023
I went to Cassidy to get my eyebrows micro-bladed and she gave me the brows of my DREAMS. I’m telling you now, drop everything and let this woman get her hands on your brows! You won’t believe how good she can make them look!
Feb 06, 2023
I’ve been wanting to have my brows microbladed for years, but was afraid to take the plunge….until I saw Cassidy’s work! So natural looking and was a great experience! I’m a fan and will be returning!
Feb 06, 2023
Schyler did an amazing job cutting my younger brother's hair and providing him a comfortable and easy experience, particularly suitable for an anxious client. Would 100% recommend the salon and especially Schyler for being so fabulous, creative and inclusive. ❤️
Feb 06, 2023
Caitlyn Karst is wonderful. She's done my extensions and cuts for the last 3 years, and my hair is the healthiest it's been in years. In addition to her talent, she's also very knowledgeable and nice.
Feb 06, 2023
I feel so sexy! I’m super happy with my haircut. Schyler thank you so much.
Feb 06, 2023
I have been going to Helm for 4 years and can’t say enough about this place and the wonderful ladies who run it! This is THE place to get your hair cut, styled and colored.
Feb 06, 2023
If you’re needing some quality color and cut helm is your place. I’ve been to both Shanna and Caitlin and both do excellent work. I went to Caitlin a few months ago. Not only is her personality stellar but her work is really beautiful. She recognizes that I’m not coming in every 6 to 8 weeks right now and gives my hair just what it needs so it can grow out and look lovely without the maintenance. I’m naturally a light brown darker blonde and she gives such great depth and dimension. I love my hair straight, curled, braided, and pulled in a bun there’s not a time when I pull it back that I think “ugh the color is off here” and so natural if that’s your thing. The photo attached is months post coloring and in natural lighting. I also have high hopes of having hair the opposite of my natural hair :) Caitlin is kind about what my hair can realistically achieve and what I can do to help flatness/ achieve fullness. My appointment got canceled due to weather and then sickness but she was professional and communicated and understanding when either she or I couldn’t make it work. I feel like the price is spot on- I expected to go in and spend 200+ and felt pricing was clearly explained on website during booking. I can’t recommend her work enough.
Feb 06, 2023
Shanna is amazing :)
Feb 06, 2022
I recieved my haircut from Shelby and it was by far one of the best haircuts I've ever received. She was very responsive about any questions and concerns, and taught me a lot about my own hair. The whole hair cutting process was a dream, because throughout the whole experience, she'd check every so often that it was to my liking. The salon itself was very open and eclectic and the staff seemed very friendly. I'll definitely be going back again and give out recommendations as well! Thank you!
Feb 06, 2022
Caitlin Karst is THE BEST!
Feb 06, 2022
I received my first haircut from Kayla last week and was so impressed! She was very friendly from the moment I walked in the door, and as a new client of hers, she made sure she understood exactly what I wanted for my haircut. She cut it a little longer than I requested to make sure I still wanted to go shorter, which was a great move on her part because I actually loved the longer length! Her many years of experience is obvious through little tricks like that. The haircut was quick but did not feel rushed and Kayla was very easy to talk to throughout the appointment. The salon itself is very cute and clean as well. Would definitely recommend!
Feb 06, 2022
I went to Kayla for the first time and she was amazing. Firstly she was so sweet and personable and it was fun getting to talk to her. Secondly she really listened to me when I told her what I wanted and what I didnt like in the past. I am absolutely in love with my hair and will be going back to Kayla from now on.
Feb 06, 2022
Madalyn is great!