It's A Secret Med Spa - Austin

Jan 30, 2025

100% Customer Service & knowledgeable! What a gem & exceptional services

Jan 30, 2025

Had Botox done here for a big 50% off event. As you can imagine it was very popular so there were a lot of people there for appointments. The front desk staff helped everyone quickly and politely. I waited minimal time before being medically cleared and then seeing the NP. The NP was so sweet and thorough. She listened to what I want and didn’t try to push anything else on me. It’s been under a week and my Botox has already settled well and I’m happy the results so far! Would definitely go back.

Jan 30, 2025

My wife and I went together and had great experience from start to finish. Everyone is very professional, nice and Brianna is very thorough and friendly. Thank you all!

Jan 30, 2025

Super happy with my Botox results, excited to keep going back and start microneedling sessions. Everyone seems super professional and knowledgeable. Signed up for their membership and I’m super happy!!!!

Jan 30, 2025

The entire experience, from the warm staff to the amazing rapport with the injectors to the complimentary mimosa and mini doughnuts to the cozy and chic ambiance, all screamed “I’ll be coming back!”

Jan 23, 2025

Rachael is amazing! Definitely recommend her for any injectables.

Jan 16, 2025

Becca was so friendly and caring. I'm so happy with my results!

Jan 16, 2025

I’ve been going there for many years and I love all the people there are so friendly and kind and professional

Jan 09, 2025

Kassidee helped me so much when I was trying to figure out what I wanted! She walked me through everything and all the pricing. everytime i go in she is so sweet! So thankful for her and all her help

Jan 06, 2025

A delight from beginning to end

Jan 06, 2025

Anytime I have question or a problem area ,the staff is always PLEASANT and always LISTEN carefully TO MY CONCERNS.They for sure always do exactly what I need ,that’s what makes me come back.Thank you ,It’s A Secret Med Spa (Domain Austin tx)

Jan 06, 2025

Everyone was super sweet and helpful! Rachel was my injector and she was very friendly, personable and down to earth! She was transparent about how much we actually needed to give the results I wanted. She did my filler in my chin which turned out amazing! With the numbing cream and her approach it was a way more comfortable process than other place I have gone to. I was impressed! She also made sure I saved a little with their discounts and promos going on which I really appreciated! Will absolute be my new go to injector and spot for any future medspa needs!

Jan 06, 2025

Great customer service

Jan 06, 2025

Great place

Jan 06, 2025

I had a horrible experience with this location. I had two injectors both tell me getting botox in my upper lip would be included in my membership. The second time I received it, the front desk woman charged me. I was very surprised and confused. I started asking why I was being charged and she told me it was not included in my membership. She was very rude and insensitive to the fact that I was told by two other employees a totally different thing. She offered no empathy and was rude to me the entire time. I will never be going back to this location. The workers tell you different things which causes confusion. The front desk worker does not care about you at all.

Jan 06, 2025

I popped my Botox cherry with this place and I’m so happy I found them! They made it super easy, prices are great and the place is very clean and has a welcoming vibe. They helped me get reward points, saved me a ton of money and everything was so EASY. Can’t wait to come back

Jan 06, 2025

Rachel was super phenomenal and I am really happy with my results.

Jan 06, 2025

Super easy to book and speedy service! Scheduled a consult for another service with them and am looking forward to going back!

Jan 06, 2025

The woman at the front desk was very very rude. I was unpleasantly surprised by her attitude towards clients.

Dec 06, 2024

Everyone at this bed spot is always so informative and kind, and joyful! I trust them with my skin. See Emily for you Chem Peels 😄🙏

Dec 06, 2024

Fast Fun. Friendly. Well informed!

Dec 06, 2024

I feel stupendous when I am here! And I always look forward my appointments with their wonderful staff. These folks really know their work, and they create a supportive, relaxed, and fun atmosphere. I have had treatments with Briana and Emily, and I am always impressed with the results. I have been a client here for a couple years and they have made sure to keep my medical status up to date. The workers at the front desk are lovely and have terrific manners too. Their facility feels safe and well maintained. The rooms are well lit, comfortable, clean and well stocked with supplies. You can see that all of the equipment is in excellent condition. This med spa genuinely has all of their details in order to make your experience feel perfect!

Dec 06, 2024

I highly recommend going here. Staff is friendly and really good!

Dec 06, 2024

I love my secret membership! Emily's takes care of all my skin care needs and Brianna keeps me looking young!

Dec 06, 2024

I loved my injector Brooklyn! She was very knowledgeable and so kind. It's such a cute place I'll definitely be back!

Dec 06, 2024

I recently went in for Botox and within 30 days it is like it was never done. Large amount of "units" to pad the charge and IMO very inexperienced injectors. They act like your best friend in order to get you signing up for the membership but not a very lasting product. Don't quite recommend.

Dec 06, 2024

Thank you. I enjoyed my visit. Brooklyn did a great job and explained everything thoroughly! She also made me feel very comfortable and had ways to keep me distracted from the Botox pokes lol. Thanks again.

Nov 06, 2024

Brianna is my absolute favorite. I have been coming to her for a few years now and her work is beautiful. Extremely natural because that is what i prefer and she gets it done perfect every time.

Nov 06, 2024

Brianna is. the. BEST! She was so sweet, very understanding, and suggested just the appropriate amount of filler with a 2 week follow up. I love how devoted she is in what you really want. She's also the best perfectionist! The initial booking experience was not the best, communication issues. Overall, I love my results and can't wait to go back in 2 weeks.

Nov 06, 2024

My experience with Rachel was amazing, it was my first time and she made me feel so comfortable and relaxed. I felt nothing when she was actually doing my Botox. I am definitely going back with her to do my lip filler. I HIGHLY recommend Rachel she’s GREAT!

Oct 06, 2024

Been here a couple times now and have nothing but literal glowing things to say. Brooklyn is actually perfect with her injections, Emily gives a great Hydrafacial and the entire team are just adorable. They are super attentive and accommodating - LOVE their open days and hours since being an 8-5 (and then some) work life tends to keep me away from a ton of places. So many compliments on my skin since I’ve been coming here 🩵

Oct 06, 2024

Brooklyn is AMAZING. She is my injector and i wouldnt want to go to anyone else. Super genuine, knowledgeable ( used to work at a plastic surgery center too), and great at her job. Definitely recommend her if you're wanting a little liquid youth 😉

Oct 06, 2024

Dear ladies, your accommodating nature and excellent customer service are truly appreciated!

Oct 06, 2024

Let me start with the good review before going further. My overall experience was great and I will be coming back. My facial with Lauren was amazing. I absolutely loved it and she was very nice and informative. My lip filler experience was PERFECT!! Brianna was great. I got my lips exactly how I wanted them and absolutely no pain. The process was super quick and she was also very helpful when I asked for recommendations regarding my treatments. However, I'm giving 4 stars only because I did not like the fact that no one thoroughly informed me about the payment options. I knew I was approved for services, but the coordinator Savanah was not there at the time of my appointment to discuss it. The lady at the front desk told me we would go over it after the services, and sure enough, I was hit with unexpected out-of-pocket payments. My membership was completely out-of-pocket, and then I had to pay a deposit to start financing. No one explained that to me, so I wasn't really happy about that.

Oct 06, 2024

My entire experience was fabulous! The ladies in the Spa were so sweet and attentive and my service was top notch.

Oct 06, 2024

Bri was amazing! I was super nervous about getting filler but she made me feel at ease and answered any questions I had. She made me feel relaxed and calm all the way through! I highly recommend anyone who is thinking of getting filler, just do it and be sure to book with Bri! You won't regret it! <3

Oct 06, 2024

emily is the only person i trust with my skin! she is so personable, knowledgeable, and sweet. 10/10 would recommend!