JCPenney
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Review highlights
"Great people and excellent service."
"Great location, parking....close to restaurants/ grocery store."
"I have been able to find quality skirts and dresses throughout the year."
Overview
Hours
Sunday
11:00 AM - 6:00 PM
Monday
11:00 AM - 7:00 PM
Tuesday
11:00 AM - 7:00 PM
Wednesday
11:00 AM - 7:00 PM
Thursday
11:00 AM - 7:00 PM
Friday
11:00 AM - 7:00 PM
Saturday
11:00 AM - 7:00 PM
Description
JCPenney is one of the nation’s largest apparel and home furnishing retailers. Since 1902, we’ve provided customers with unparalleled style, quality & value. Browse our variety of kids’, men’s, and women’s apparel, as well as footwear, jewelry, accessories, & more with free shipping and curbside pickup available. Explore our new beauty concept, JCPenney Beauty, for skincare, makeup, and beauty deals from big-name brands like Covergirl & e.l.f. and Black-owned brands through Thirteen Lune. Visit our JCPenney Department Store in Austin, TX to discover a wide range of national brands such as Adidas and Levi's along with our private brands Liz Claiborne, Worthington, St John's Bay, Arizona Jeans, Okie Dokie, & more.
Reviews
Sep 06, 2024
I have my family portraits taken here every year.
Sep 06, 2024
Lazy staff who do not care about you even the manager. Only their for the pay check will not go above and beyond or even take the time to help you with your concerns.
Jun 06, 2024
Buena tienda, aunque un poco chica
Feb 06, 2024
Always a great experience
Feb 06, 2024
Good customer service and they did what I asked without trying to get me to change my mind because it would have been easier on them.
Feb 06, 2024
I recently had my face waxed by Hera. She was very good, gentle it didn't hurt at all. Will go back.
Feb 06, 2023
I saw Cora. Knows what she's doing. I got a great cut 1st and foremost. My demi dye was great too. 4 stars because her styling abilities are not what I was looking for. Doesn't mean she isnt phenomenal. I was just looking for magazine/hair show perfection but got a really good every day look. I may come back to have her do my relaxer and maintenance. But overall, great great job with Ms. Cora. The front desk is trash. Horrible attendance. Seemed preoccupied and stylists had to help. Causing them to try to steal business. Not happy with that type of atmosphere. Cora is/was great.
Feb 06, 2023
Vanessa cut my hair. First time visiting JCPenney salon and it was a super straightforward and easy experience. I booked my appointment online and went in later the same day. Also convenient to get shopping done afterwards!
Feb 06, 2023
Veronica is my stylist and she is very good 😊
Feb 06, 2022
Chyanne is my stylists. Great job of hair cutting and really nice person.
Feb 06, 2022
I love going to the JCPenney salon. It’s close to my house and has plenty of parking. Marivela is my favorite! She’s listens to you and gives great suggestions. She is very professional and just a pleasure to work with. The salon is a hidden treasure in the back of the store! A++++
Feb 06, 2022
Marviel has been cutting my hair for quite some time now. She is the simply best hair stylist I've ever had. Always does a great job. Where she goes I go
Feb 06, 2022
My son has straight thick hair that is hard to cut. Marivel always does an incredible job! She always is knowledge about the lastest hair styles and cuts my son's hair exactly like he wants it. Marivel is experienced with all types of hair textures and I highly recommend her and the JCPenney Salon at Tech Ridge.
Feb 06, 2022
I have been taking my sons, nephews and myself to Marivel for about a year now. She always goes above and beyond to make our experience fun, fast, and a great cut every time. My oldest son has always had a “rough” time getting his haircut but ever since we’ve been going to Marivel he ENJOYS IT!! I never dreamed of the day he actually asked to get his haircut!! Marivel is so personable and goes out of her way to accommodate your schedule. Last time I got my haircut with her she worked her magic and I walked out with beautiful hair. She’s simply amazing at what she does and we found our forever hair stylist. 💗
Feb 06, 2022
I set an appointment online but they didn't have my appt. Maybe it was user error, though idk. A few weeks later I called and set an appt. Sasha did my hair so good! It's beautiful! I got an ombre cut and style!! Highly recommend. My advice is that if you set an appointment online just call to make sure you did it correctly. Despite that minor inconvenience, I am a 100% satisfied customer and will be back.
Feb 06, 2022
Marivel is an awesome hairstylist! She always makes my hair look so good whether I want to use my natural dark brown hair color, be a red head, or be a blondie. She saved my hair years ago when another hairstylist fried my hair with an overprocessed perm. She always gives me great advice on the best hair products for my fine hair. I highly recommend Marivel.
Feb 06, 2022
The salon is clean and staff is presentable. Marivel is one of the few that has been able to cut my hair as I want it (my hair is just not easy to work on). She is friendly and proffecional and will makes sure she is doing what you need. I will keep coming back.
Feb 06, 2021
I went for a color change and came out in shock because it is nothing like what I asked for. I spent so much money that now I feel stuck wearing this haircolor. I am a natural brunette so I wanted some redish highlights, maybe even caramel but what happened instead is that I am now blonde. Not happy at all. If I wanted blonde then yes but I showed her a picture so I dont understand. Very upsetting. Ruined my natural color. I hate it. As you can see from the photo I showed her and what was done, very different.
Feb 06, 2021
Sasha did a great job to my hair, I love it! That was On 11/22/19 I had to update my experience again 5/30/2020 , I changed rating stars from 5 to 3. The reason is that they canceled my appointment on the same day and I was assigned to someone else on the following week, Marivel was super nice but the process took 7 hours!! For a hair cut and highlights (short hair)!!!!! I was frustrated as I usually get it done within 3-4 hours . She seemed new and wasn't fast as the other stylists. she finally got the color/haircut right but I was charged more money. 😑
Feb 06, 2021
bueno tiene muchas cosas pero está bien caro demaciado caro
Feb 06, 2020
Tasha new what she was doing. Has gentle hands . First time i vicited this place and felt as if she new me already.