JCPenney Salon

Nov 05, 2024

Will continue going to JCPenney Fayetteville. Great salon, management, miss dee, and big props to Franiqua who did such a beautiful job that I now consider my ONLY hairstylist! I highly recommend Franiqua for all your hair needs. Professional, friendly and my hair result speaks for itself! Fabulous!!

Jul 05, 2024

Bad experience today. WASTE IF MONEY. I Should have read reviews for all JC Penny Salons before I went. First I found a 20% off coupon for any salon service $30 or more for first time visit. I asked Aleda if I could use the coupon for the services and she said she didn’t know. I asked her several times and she said she didn’t know because she could only check after I completed services and checked out. I was not pleased with the service. I visited the salon to hair my hair colored. Aleda asked if I wanted to have my hair straightened so I had straightening and ends clipped. My hair was not straightened. It was hard and stiff. It appeared that my hair fell out during the service. She seemed to be struggling blow drying my hair. Aleda went to get the broom and swept up hair after she blow dried my hair. I didn’t think to look or ask at that time but now I wonder why it was necessary to sweep up hair after blow drying. I kept saying my hair was very thin. My hair was very thin around the edges in front and on the sides. My hair looked ball in the top. I continued to tell her my hair was very then. She said don’t pull your hair. After she straightened my hair, I told her it was not straight. She blamed it on my hair being natural which I know is not true. I showed her a picture of a family member with natural hair that has never been relaxed and her hair was very straight. It’s what I expected my hair to look like. After Aleda finished she rushed me out. She left me sitting in the chair and hurried to the register to check me out and told me to come on and check out.i was so rushed that I didn’t think about the coupon. She didn’t mention the coupon. I left with my hair frizzed and coarse. I realized afterwards that I paid $70 for color, $70 for straightening and $25 for clipped ends and my hair looked a mess. AND I didn’t get to use the coupon. I wish I had not gone to JC Penny salon. The color is fine but somehow my hair came out and I spent $165 plus $16 tip for poor services. Color was the only service I’m satisfied with and I’m very dissatisfied with the loss of my hair. Don’t go to JC Penny Hair Salon in Newnan. AWFUL HAIR EXPERIENCE.

Mar 05, 2024

Absolutely the worst stylists. Unprofessional, undependable. No accountable. Make up prices!

Feb 05, 2024

I’m not a customer that likes to complain or leave bad reviews ,but this time I have to because I felt so ripped off.I went in for color and my son went in for a perm .The stylist who did my hair left black patches in between my hair and in the back (mind you I have blonde hair )She did such a horrible job on my son’s perm that when we got home the curls went flat .I text her to let her know and she agreed to redo it again .When we walk in I told her about mines and my son’s hair and she got so aggravated and gave me an attitude.I will never go to this salon again .They over charge you and their services are not worth it .I paid 270 for this ,money wasted on something I was not content with .Im going to pay more money for someone else to fix my hair .

Feb 05, 2022

Patricia Harper great stylist!

Feb 05, 2020

Katrina Samuel is a great stylist. She cares about her customers hair care. I'm happy I've decided to go to JCPENNEY salon.

Feb 05, 2020

Great Stylist

Feb 05, 2020

They do my daughter's hair. Ask for Kassett

Feb 05, 2019

Nice