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JCPenney Salon

5

4

3

2

1

3.8
(70 reviews)
Review highlights

"… was most impressed by their great service and knowledgeable employees. They were courteous, attentive, and professional. They helped me find what I was looking for and …"

"Has more variety and quality clothing, shoes, and home decor."

"I gave this location 4 stars because the bathroom smelled and looked dirty."


Overview

Categories

Beauty salon, Hair salon


Hours

Sunday

11:00 AM - 6:00 PM

Monday

11:00 AM - 7:00 PM

Tuesday

11:00 AM - 7:00 PM

Wednesday

11:00 AM - 7:00 PM

Thursday

11:00 AM - 7:00 PM

Friday

11:00 AM - 7:00 PM

Saturday

11:00 AM - 7:00 PM


Description

JCPenney is one of the nation’s largest apparel and home furnishing retailers. Since 1902, we’ve provided customers with unparalleled style, quality & value. Browse our variety of kids’, men’s, and women’s apparel, as well as footwear, jewelry, accessories, & more with free shipping and curbside pickup available. Explore our new beauty concept, JCPenney Beauty, for skincare, makeup, and beauty deals from big-name brands like Covergirl & e.l.f. and Black-owned brands through Thirteen Lune. Visit our JCPenney Department Store in San Antonio, TX to discover a wide range of national brands such as Adidas and Levi's along with our private brands Liz Claiborne, Worthington, St John's Bay, Arizona Jeans, Okie Dokie, & more.


Reviews

Jan 16, 2025

You're better off going to a real salon. Recieved a hair cut from an older woman named Janice, she should retire. She was scared to cut my hair and kept asking if everything looked good. She said I needed a "wash and dry" and changed my service. Yet she cut most of my hair before even washing it? After washing it she did a few more cuts and dried it. .I have some pieces longer than the other.


Dec 06, 2024

Asked for layers and this is the haircut I got. Had to cut almost all my hair off to fix it. My hair was originally down to my waist.


Nov 06, 2024

Got a haircut this afternoon from Gabby, after not having cut my long hair in 2+ years. She did an amazing job, literally explained to her what I wanted and didn’t even show pictures, and it was exactly what I described. Super impressed, will definitely be back For the price and quality!


Oct 06, 2024

Great experience with my stylist, got my hair cut exactly how I wanted


Jul 06, 2024

I have been going to this saloon for almost 4 har now and everytime I just get happier and happier all the girls are amazing there and help with everything!!! Especially Miranda she did and amazing job, I highly recommend to visit this place


Jul 06, 2024

I went with Stephanie who has been there about two years I think she said. I love the way she cut my hair. It freaked me out how everyone brings in their own stuff but only made sense. Okay tells you how long it’s been since I had a hair cut lol. Overall nice place to get a trim too. They provide other services to lashes, extension, hair color. Etc


May 06, 2024

My son is always happy with his cut here. Very experienced hairstylists.


Mar 06, 2024

I walked in for a hair cut and Vanessa did such a good job with my hair. She was so friendly and she was knowledgeable about curly hair. She helped me choose the right length for my hair and it turned out so good.


Feb 06, 2024

I've been going to the JC PENNY'S Solon for many years. The stylists are experienced, friendly, and I am always satisfied with the results. The stylist that I really like is Norma.


Feb 06, 2024

It’s infuriating setting up an appointment online only to come in and be told the person didn’t even show up. What’s the point of stating something is available when it’s not? When I plan to come in to get a haircut done by a specific person, only to be told otherwise it makes the appointment completely useless.


Feb 06, 2024

La señora qué supuestamente hace cortes de pelo, se lo cortó a mi hijo. Qué pésimo trabajo hizo, le dejo el corte de pelo súper mal ! Ella habla español. Mejor deberían de decir qué no saben hacer esos cortes qué uno pide para ir a otro lado.


Feb 06, 2024

Mariah is the best! 😁


Feb 06, 2024

Omg go get your hair done by Mariaaahh she will color your hair exactly the way you want and Melanie is so great with hair coloring too these beautiful ladies are skiiillled I'm so so happy with my hair I got it copper and girrrl let me tell you i feel beautiful lol thank you Mariah I'll be going back to get my roots soon


Feb 06, 2024

Paid $90 to have a shampoo and style by an "expert stylist" only to have my curls fall 10 mins after leaving the salon.


Feb 06, 2024

To long 4 hours in the chair for cut and color. And i have short hair


Feb 06, 2024

Very conveniently located in the Ingram Park mall


Feb 06, 2024

Me and my Tammie have been seeing Angie for eyebrow and hair services over the past year, cuts and color are always great. She listens to what you want and talks to you before she does services to make sure that is what I wanted. My eyebrow waxing's always make me feel like I had a mini face lift LOL. A comfortable and confident experience is important to me. Services were worth the price. Thank you JC Penny for great stylist


Feb 06, 2023

April is treasure!!! Never let her go, keep her happy at all costs!!! She is so sweet and dedicated to her clients and her job. I’d give her 10 stars if I could


Feb 06, 2023

Got my haircut and loving it


Feb 06, 2023

Hair cut pricey for cut I got no special style and no shampoo was requested.


Feb 06, 2023

I had a simple haircut as a walkin. The wait time and service was great but overpriced imo ($50).


Feb 06, 2023

I highly highly recommend this salon in JCpenny they do great job when it comes to your hair especially especially Melanie I’ve known her about 20 years and she’s fantastic just ask for her and she will take good care of you thank you Melanie for always doing my hair and making me look pretty love you(MIMI)


Feb 06, 2023

JC Penney Salon at Ingram Park Mall did my wife's hair just as she wanted it done!


Feb 06, 2023

Just got my hair done here and it's nothing like I wanted. Hairstylist name Furhana cut so much of my hair off for one. I told her I wanted to go lighter and get highlights also . She only gave me highlights on my black hair. It was not what I wanted. I honestly couldn't run out of there fast enough. Paid basically 285 for ugly thin highlights and a haircut with so many layers I didn't even want. My hair is 100% nothing like I wanted. I booked with her because it said she specialized in bayalage and is supposed to be a master stylist. She really seemed like she didn't know what she was doing. I would rate 0 stars for her but unfortunately that's not possible. Worst experience ever.


Feb 06, 2023

Kristina was knowledgeable, professional and very friendly. I will definitely go back


Feb 06, 2023

Love my stylist Annie


Feb 06, 2023

My daughter and I had an amazing experience with our now favorite and best hairstylist in San Antonio, Ashley Polanco we highly recommend her and will definitely continue following her business anywhere she goes. Her 10 years experience has brought her a long way. Have been recommending her services to all family and friends. Thank you, Ashley we loved it!🫶🏼


Feb 06, 2023

Myself and my daughters just had our haircuts done and it was nothing like we asked her to do and the worst part it was a simple haircut. I think if I would have gone to Great Clips they would have done a better job, this place is over priced and these ladies don’t know how to cut.. I would rate this place a zero… I will never return


Feb 06, 2023

Scheduled a kids haircut on their website and noticed they were having a special for back to school for $12. Scheduled with stylist Ashley . We arrived a little early and asked about the special, when I booked it said it included wash and blowdry, was told no it would be extra for that, asked how much extra and then told there isn't a price list for that, depends on the stylist and to ask them, ok. We were then given to another stylist who said it would be $7 for a wash, said no thanks, we'll just go with the dry cut. They need to correct their website to reflect accurate pricing of services, if certain stylists are below doing specials because it's a lower price then don't have them available to schedule for those services. Lourdes was kind and did a good job, just not happy with the salons practices.


Feb 06, 2023

The girls here are awesome.