J&S Head Spa

Jan 29, 2025

The scalp message was fabulous. Wonderfully relaxing and unique experience. 10 out of 10.

Jan 15, 2025

Great experience!

Jan 15, 2025

Love this place so much!!! Will b back!

Jan 15, 2025

Wonderful experience! My first head massage and very much enjoyed it.

Jan 08, 2025

I’ve been eagerly waiting nearly two years to experience a Japanese head spa, and I decided to treat myself to one today on my birthday. As a licensed cosmetologist who has worked in customer service since I was 14, I rarely complain or write negative reviews because I understand how challenging this industry can be. But my experience at J&S Head Spa was far below any reasonable expectation. I originally planned to book with Hairplay, but since they were closed on Sundays, I decided to try J&S Head Spa based on their glowing reviews—even though it’s located in a somewhat sketchy part of town. From the moment I walked in, I could tell something was off. The overwhelming smell of cigarette smoke hit me as soon as I stepped inside. I assume the cold weather pushed them to smoke indoors, but it was absolutely off-putting. Still, I didn’t want to be overly judgmental, so I proceeded to check in. The front desk girl was nice but had a significant language barrier, which made communication difficult. Then things got really uncomfortable. She led me behind a curtain where another customer was undressed. Thankfully, another staff member intervened and directed her to take me to a different room, but that moment set the tone for the rest of my experience. The room itself was poorly maintained—a grungy chair that clearly wasn’t cleaned as thoroughly as it should be. I wasn’t given any clear instructions, so I kept my tank top and pants on, threw the towel around me, and sat in the chair. There was no warm welcome or explanation of what to expect—just a very abrupt start to the service. The service itself was chaotic and anything but relaxing. The person working on me was clearly in training, and she spent the majority of the time aggressively scratching my head with her fingernails. I kept making facial expressions, hoping she’d realize how uncomfortable I was, but she didn’t stop. Another staff member, presumably training her, kept stepping in to show her proper massage techniques, but as soon as she walked away, the scratching resumed. What was supposed to be a calming experience turned into nearly 90 minutes of discomfort. I was literally counting down the minutes until it was over. When the service finally ended, I was wrapped in a towel and left to figure out how to get out of the chair myself, as no instructions were provided. Then I was taken to the drying station—and this was the most disgusting part of the entire experience. The brushes were full of other people’s hair. I told the staff I didn’t want my hair brushed or dried and just wanted to leave, but they insisted. The front desk girl started drying my hair, and I was horrified. I left feeling grossed out, disappointed, and completely let down. Plus a headache from the smoke. This was meant to be a special treat for my birthday, but it was the opposite of relaxing or luxurious. If I could give 0/5 stars, I absolutely would.

Jan 05, 2025

Just experienced the head spa and it was amazing! This treatment far exceeded my expectations! I will definitely be back and am excited to get a facial next time.

Jan 05, 2025

Such a great experience! Such recommended everyone is so nice

Dec 05, 2024

10 out of 10 will come back!

Dec 05, 2024

A relaxing experience!

Dec 05, 2024

Absolutely wonderful! Friendly staff and hands down so relaxing!

Dec 05, 2024

Amazing experience here

Dec 05, 2024

First time here best place!

Dec 05, 2024

The head massage was excellent! Very relaxing :)

Nov 05, 2024

Best relax place in OKC !! They have really good service and the therapist are professional !!

Nov 05, 2024

I love this place sooooooo much !!! They are really nice . Best massage place I ever been to

Sep 05, 2024

I received a scalp massage treatment from Susan and it was incredible! I highly recommend checking this place out!

Aug 05, 2024

Would highly recommend. The lady that did my service was so kind. I will definitely be back. It was amazing.

Jul 05, 2024

Legit best ever!! Coming back for sure 100%

Feb 05, 2024

Amazing