Kollectiv | Sauna, Cryotherapy, Massage, CRYOSKIN, Energy Healing, Spa in New York

Jan 29, 2025

❤️

Sep 05, 2024

Came here to get cryotherapy after my flight in and they were very sweet and welcoming. I really enjoyed having conversation with them especially while I did cryotherapy to help it go by fast.

Apr 05, 2024

Tried CryoSkin facial + double chin treatment for the first time and very impressed. I have been swollen due to traveling so my skin feels instantly lifted + there is already a noticeable difference in my chin/jawline definition immediately after.

Apr 05, 2024

Unsafe, unprofessional & disorganized. This kind of place should be closed down. Booked four services left after first one after numerous red flags. The individual who opened the door for me was the cleaner and spoke zero english. The issue here is that it was confusing on what I was doing, where to put my belongings and what the spa schedule would look like. There were absolutely no other people (workers or costumers) in the facility when I entered the property. This was 10AM on a Friday. As this was my first time here, it felt confusing and disorganized. Sauna had dirty towels and slippers with wooden slots coming off sauna walls. I was uncomfortable the entire time! Worst costumer service I have ever encountered at a spa, especially Ricardo. He gave me old socks and men’s size 11 crocs to wear in the cryobody, didn’t explain why these were needed. It seemed like He had no understanding of cyrobody service and laughed at me when I asked any questions. Basically no privacy as well, most services are out in the open and as a young lady in her underwear (their recommendation) I felt completely unsafe around their staff. Safety is NOT a priority and neither is hygiene. As I said I left early because it was a joke and didn’t want to get injured. Felt gross the entire time, wish there was more regulation to stop these types of facilities. Do not be fooled by pictures or other five star reviews, it is not a zen experience.

Mar 05, 2024

Great place to get your legs compressed after a race. They offer 30 minute sessions with normatec recovery boots. Very relaxing environment as well.

Mar 05, 2024

Theraphi was so relaxing! I thought it was a gimmick but it works!

Mar 05, 2024

This review is actually for the staff and service as many others have previously stated. The man is incredibly cold. It’s confusing to go to a wellness spa and be greeted with such carelessness and impatience. It is funny, like someone else said because I’ve never experienced someone with such little customer service experience. The place would definitely be happily returnable if not for the fact I can’t support a business with such poor service. I’m not sensitive I just don’t think it should be condoned. The infrared sauna and rooms itself were fine. I definitely didn’t feel rushed and had ample time to change etc. pretty good prices comparable to Higher dose.

Feb 05, 2024

Amazing vibes and great service for Normatec recovery boot sessions. Owner was super welcoming. Can’t wait to try all of the other services they offer here

Feb 05, 2024

An absolutely HORRIBLE experience! I would not recommend at all. I see many high star reviews here which is why I gave this location a chance, not sure if it is because I am a POC or what but the experience was the worst Ive had at any spa/wellness center. I proceeded downstairs to the spa and greeted the man at the front desk with a warm smile and a hello and all that he said was “room 3”, nothing else, no greeting, did not inform me of the facilities/amenities, how to use the phone to play music in the sauna room or anything. As I enter room 3, alone, he comes in and hands me a plastic reusable cup for water, probably breeding germs from other guests. The towels were hard and looked used. He set the timer on the sauna to exactly 30 minutes. Typically at a sauna you are given 5 min additional to take your coat and clothes off so that you can get your true 30 min in the sauna. I rushed to take my clothes off and get started, the sauna was semi hot, Ive experienced hotter ones, barely caused me to break a sweat until the last 10 min. Upon leaving the room, I came out towards the general area and the same man looked at me and turned his head. I was shocked!!! I was also confused because this was my first time visiting here and I was so cheerful and nice. I am not sure what is going on at this facility but I have never experience such blatant unprofessional and rudeness. I will NOT be returning. There are plenty of other sauna/spas that provide superb experiences, customer service and cleanliness.

Feb 05, 2024

I wear heels a lot. The compression boots are so good. My feet feel brand new each time.

Feb 05, 2024

O.M.G. Seriously amazing massage.

Feb 05, 2023

Fantastic service & the recovery package was perfect after the NYC marathon!

Feb 05, 2023

Love this space and everything about it!

Feb 05, 2023

One of the worst customer service experiences I have ever had. The staff was so rude, it was laughable. Terrible vibes especially considering it’s a wellness brand…

Feb 05, 2023

This used to be a nice place to pick up herbs and tinctures but now it’s badly stocked and the mark up on the products is outrageous. For example - they are selling the Hudson Hemp CBD for $96… yet this is $40 if you buy from HH direct!!!!!! Avoid like the plague, that price hike is unforgivable. 👎

Feb 05, 2022

An amazing experience!

Feb 05, 2022

Clean and well-designed little spa with several individual infrared sauna rooms; shower and Normantec compression chairs downstairs and a retail store upstairs. Infrared sauna was really nice!

Feb 05, 2022

This is a super cute store, a neighborhood gem. You can get beauty supplies, home goods and in the front they have a smoothie, coffee, juice station. They also offer home made health foods to go, for a snack or lunch.

Feb 05, 2021

Love this place! Would recommend to anyone around the New York area!

Feb 05, 2021

Wow! This place is one of a kind!!! I can finally find all of my gluten free needs in one beautiful zen location!! Not to mention the spa downstairs!! SO AFFORDABLE, so PURE!

Feb 05, 2020

All salads are premixed. Decor is woodsy fresh. Atmosphere is a bit unchillaxing fitting for brain blacksmithing in Manhattan.

Feb 05, 2020

Beautiful energy and wonderfully informed staff. Very clean and well kept. Relaxing doesn't begin to explain how relaxing this place is.

Feb 05, 2020

Beautifully designed Wholistic store dedicated to lotions, 'elixirs', cbd oil, tinctures etc, seems to be a center point for a small wellness community and they throw events and talks related to the subjects very dedicated staff. Interesting devices like liquid nitrogen recovery machines in the spa downstairs.

Feb 05, 2020

Excellent place!!!

Feb 05, 2020

It’s one of my new favorite places to hang out. Atmosphere: so clean, cozy, natural, vibrant. It’s not crowded and I hope it never becomes crowded. There’s a cafe, a cosmetics store and lots of seating. Food: everything is plant based. Try the chocolate milk, it’s so good. Sweetened with dates and raw cacao. We ordered the kale wrap and raw bibimbap/sushi. Very fresh. I love when I eat my vegan things that you can taste the quality of the plants. Service: they even have dog treats. Everyone is kind and patient. Even the patrons are super lovely. I think it’s the vibe because the moment you enter you’re surrounded by wood, plants, natural remedies and lots of sunlight. The cosmetics have samples to try. Sometimes there’s samples of food too. I’m lucky to live close to it. It’s a great spot in the neighborhood.

Feb 05, 2020

Nice place, nice and knowledgeable staff. The espresso is smooth and they have awesome and creative drinks with coconut oil, brain fuel and much more.

Feb 05, 2020

LOVE Kollectiv. It's a one-stop haven for all things wellness. Gorgeous space. Beautiful energy. Excellent treatments. It's an amazing place to feel like you are part of a vibrant community. Head down with your laptop and be prepared to happily settle in with a delicious green juice, soup, infused tea, healthy hot chocolate with adaptogens, and a cauliflower rice sushi roll! Or pop-in for a divine, soul-expanding treatment. Check out Theraphi, too. It's an a m a z i n g energy healing treatment.

Feb 05, 2020

Very nice place, the food was tasty

Feb 05, 2020

Всем советую прийти сюда, чтобы получить максимальный релакс! 😃 Замечательное место для отдыха, ещё и закуски вкусные и здоровые! Плюс есть здоровая еда и очень хорошие специалисты в сфере красоты и здоровья! Рекомендую! 👌

Feb 05, 2019

Suffering from TRAUMA -- in need of HEALING...? The newest offer is "Active Stretch" package included THE MOST AMAZING TREATMENT -- I never liked being stretched but this is mind blowing and healing.... I have so much pain in my body and this practitioner who worked at Equinox for 12 years stretched me and "ironed" my body with this large vibration machine -- he stretched and erased so much pain. He is a "body genius" and even showed me a stretch for my neck. My neck chronically kills me and that is a forever pain until I get surgery but the pain in my shoulder, leg and hip gone today. Next as part of the package is having my legs placed in big nylon like sleeps up to your groin for lymph massage for a half hour -- the automated massage does the intense dorsiflexion of your feet which felt amazing because I have so much pain in my feel and right ankle. 3rd part of package is Kryo -- the chamber is freezing so it gives me a break from all pain including the severe degenerative disc disease in my neck. The Kollectiv also have NutriDrip and that really helped me with stress -- I do B vitamin boosters, D, occasionally the skinny, etc -- LOVE the booster shots and I think that is a reason I did not lose my hair despite horrific stresses. I was violated at a MD's office in Soho but at the Kollectiv I feel safe. They have really good food too. I also by powdered herbs there to support me through terrible stress trauma.