Lady & Saint- Ranch Rd

Jan 06, 2025

All of the stylists here are highly skilled and talented! They are also warm and personable! I would highly recommend them to anyone!

Nov 06, 2024

For hair extensions: I have been bumped around from a couple of different stylists. They are rude beyond the pale. They triple book and tell me to hurry once I'm seated. They also have cancelled on me the day of, but when I had terrible food poisoning (to the point of almost going to the hospital), they had no compassion. I was told they would send me a bill. So, I said I would still go with a throw up bag and was denied. I've worked tirelessly when sick to resolve this, yet to no avail. I always am very generous with tipping as well. One stylist is very talented, but she is only there every other weekend now. I will never go back to this salon for so many reasons. Their time is valuable, but they don't believe mine is. Watch out for this place.

Aug 06, 2024

I’m writing this review after trying to contact the salon multiple times to seek resolution for my negative experience. After over a week of no response, I believe this experience needs to be shared for others considering this salon. I recently moved to River Place and was looking for a salon close to my home. My previous salon in Cedar Park was great, but the drive was longer than I wanted to continue. I contacted this salon and set an appointment for about a week out. The day before the appointment, my stylist contacted me directly, explaining she had an important doctor’s appointment and asked to reschedule for the next day, which I agreed to. When I arrived at the salon, it was empty except for my stylist. She did not greet me and seemed surprised to see me. I introduced myself and was seated in a chair. The introduction was awkward at best. The stylist immediately mentioned she wouldn't be talking much because her throat hurt and she had a bandage on it, presumably from her doctor’s visit. I tried to be understanding and after I explained what I wanted and showed some pictures of my past hair, I put in headphones so she wouldn’t feel pressured to talk and frankly because the situation was extremely awkward. Here are the issues I encountered during the appointment: 1. My hair cut is completely botched and every day I look in the mirror I want to cry. I asked for a tapered bob that was a little shorter in the back and a little longer in the front with light layering. My haircut is uneven with random pieces long/short throughout and very harsh layering. I didn’t realize how off the cut was until I got home but with the short length (chin length bob) I feel I have little I can do besides wait for it to grow out and then get it cleaned up. The haircut is my biggest complaint and if the haircut was done well, I most likely would not be writing this review. 2. My end hair color was not the color I asked to achieve and showed photos of. I’ve been getting the same color for several years. Coming into the salon, my hair was out of date by several weeks which I acknowledged early on. At the end of the appointment, we talked about the color not being right and I felt I didn’t have options besides waiting another 8 weeks and paying for another appointment or risking severe damage to try again immediately. I’m aware my hair had some grow out but if achieving my requested color was impossible, we should have talked about it at the start of the appointment so I could decide to continue or leave. I do think another stylist could have gotten my hair right and what I asked for was not unreasonable. I’ve been out of date before, most notably by several months during Covid, and my previous salon was able to bring me right back at my first appointment. 3. Despite telling me at the start of the appointment she couldn’t talk, my stylist had no problem talking continuously with other stylists when they came into the studio. I cannot emphasize enough how cold of a reception I received at this salon. There was no small talk or effort put forward by my stylist, she did not even ask how I was. I’m choosing not to name the stylist in this review because I’m not clear on her situation. Hearing her talk to other stylists, it was clear she had a semi-invasive procedure the day before and was in pain. I don’t know if she was pressured by the salon to come in and complete her appointments or if she did this on her own accord. Regardless, it was entirely clear she should not have been working and was not fit to provide quality service. I regret not bringing these problems forward immediately at the salon but the entire situation was extremely uncomfortable. I reached out to the salon for the first time the same day hoping to discuss and come to a resolution but as mentioned, I have not heard back from anyone for over a week. This salon is described as high end with high end pricing. My experience was anything but and I urge others to not risk the same experience I had.

Aug 06, 2024

Nastasia is such an amazing stylist, I cannot stress enough how much I love getting my hair done by her. She’s so cool and so talented. She cuts my hair and did my wedding style— it was such a fun updo and it held outside during a crazy storm. Literally so grateful that I found her. This entire salon is super fun and super cute, I love going there.

Aug 06, 2024

Very nice place! Loved my haircut and also ended up buying their hair oil… it’s so good and helping my hair to not be all frizzy… would recommend this place.

May 06, 2024

Just don’t. They find a way to hide the bad reviews also.

Feb 06, 2024

Natalie is a balayage artisan - and totally efficient! I had a great time with her as she gave me a partial bayalage, shampoo and blow out in 90 minutes - fastest I've ever had - thank you Lady&Saint and NATALIE!

Feb 06, 2024

Brooke has been cutting my hair for years and I’ve always been very happy with my hair cuts made the mistake of letting somebody else cut my hair one time never again plus she has two locations

Feb 06, 2024

Brooke has cut and colored my hair for awhile now and I love it she is awsome

Feb 06, 2024

Brooke is the BEST! Lady & Saint the only salon I trust. Cut, color & extensions…the are amazing 💖✨

Feb 06, 2024

First of want to say thank you to staff I had a work emergency and had to change time same day and they made it happen for me. Second, Mary was amazing. She is genuinely interested in who you are and so personable throughout the service. She has great energy & is the sweetest. Thank you for making my first experience at lady & saint a memorable one. Will definitely be back!

Feb 06, 2024

Great service, very accommodating! Highly recommend!

Feb 06, 2024

I am a client for more than 5 years now and always thankful for this amazing team. From Brooke , Natalie, Melody everyone is always personable and creative. They are all experienced , professional , stylish and trust them with my hair. Most importantly. I always feel beautiful when I leave Lady and Saint Studio.

Feb 06, 2024

I booked with Melody because she had an early morning appointment which works so well for my schedule. She did a wonderful job with my blonde highlights and cut. Thank you,Melody!

Feb 06, 2024

I got my hair cut and styled by Sophie a couple weeks ago for the first time at this salon and she was fantastic! I loved how my hair turned out. The salon itself was cute and clean inside. Would definitely recommend.

Feb 06, 2024

I had the pleasure of getting my hair done with Sophie. First time with her and my hair has never been better! I came in with box dye (I know, awful) & showed her a picture of what I wanted. She took her time and had a full consultation with me to fully understand what I wanted. She made sure I was comfortable enough to start the process and I am so happy I trusted her. The turnout was better than I ever expected… especially with the damage I’ve done to my hair. The color, cut, style… everything. I highly recommend Sophie. Thank you for bringing back my confidence Sophie!! Also such a cute place. :)

Feb 06, 2024

I have gone to NaStasia for blowouts, haircuts, and color. Each time my experience was amazing. She was professional and my service was perfect!!

Feb 06, 2024

I just moved to Austin, TX and I have been looking for a new hairdresser here. I found Natalie at Lady & Saint and she was phenomenal. She made my hair the perfect blonde and we had a wonderful conversation! I highly recommend this salon and Natalie!

Feb 06, 2024

I love all my girls at Lady and Saint I have to give a huge shout out to Carmen She has been hooking me up with my NBR extensions and I could not be happier All these amazing stylists are so talented you will not be disappointed

Feb 06, 2024

I loved loved what Sophie Lilley did with my hair. My highlight was incredible she’s really great with color matching. And my hair cut was so cute it framed my face nicely. Love it!!! Ask for Sophie

Feb 06, 2024

Im super happy I found Natalie & this salon. She did a full highlight, cut & style in under 2 hours 🤩. Will definitely return!

Feb 06, 2024

It is always a pleasure booking with Nastasia! She is very professional, highly talented, and ALWAYS delivers. I have never been disappointed with the outcome of my hair!

Feb 06, 2024

I’ve been coming to this salon for more than six month now, and Natalie always does a great job with my hair. She interprets what I ask for, and I let her work her magic. The color turned out great, and the shampoo was very relaxing. I definitely recommend the salon.

Feb 06, 2024

Nastasia has magical hands!! I had heat damage to my hair and she got it back healthy for me. She’s a great listener and understands your concerns. Very professional and sweet. I’m so glad I found this place!!

Feb 06, 2024

Nastasia is amazing! She is very professional with great service and the vibes were awesome! The color and style is perfect better than I wanted! Love my hair!🥰

Feb 06, 2024

Natalie is an amazing stylist! I always enjoy going in and visiting with her while she does an incredible job coloring and styling my hair. She also works very efficiently so that I don’t have to spend hours in the salon. I am so glad I found Natalie and Lady & Saint!

Feb 06, 2024

Natasia did my hair and absolutely SLAYED! She is so talented and I’ll be only going to her from now on 🤩

Feb 06, 2024

So glad I found them! Owner, Brooke, is so warm & welcoming and Natalie knocked it out of the park with my color! If you are a blonde looking for a perfectionist, call her!

Feb 06, 2024

The service was amazing! All the hairdressers were super nice and accommodating. Not to mention the hair🙌🏻. It was my first time doing anything with color to my hair. I got highlights and a hair cut. IT LOOKS GORGEOUSSSS THANK YOU NATALIE!! 💖💖

Feb 06, 2024

Tori is the best! I wanted to go super blonde and she was able to get my hair almost identical to the photo I showed her while still keeping my hair healthy!

Feb 06, 2024

Walked in and waited for someone to look up and have the decency to say, "Hello" or "Can I help you?" Stood there stupidly for a long time and walked out after being ignored by everyone there. That sums up my awkward experience.

Feb 06, 2024

Y’all, when I say Nastasia has magic in those hands I am not lying!! She absolutely transformed my hair in ways I couldn’t imagine. I was so nervous bringing out my more natural hair after being bleach blonde for 7+ years but those nerves went right out the window after I saw my hair. She’s very professional and so sweet. I’m very happy to have found an amazing stylist so close to home. Thank you Nastasia!!

Feb 06, 2023

Always very polite and positive great atmosphere I always come here to get my hair done.

Feb 06, 2023

Had the best experience ever! Not only did they get me in last minute Leesa Lee is amazing and so knowledgeable. I have never been this happy with the results of my hair before. The best salon for balayage and getting that perfect blonde!

Feb 06, 2023

Skilled hair stylists, great atmosphere, fair prices and friendly staff! What more can you ask for? Will definitely go again!