Long Nail

Feb 04, 2025

Beware. The negative reviews are true. The lady is a horrible nail technician for manicures. I requested the dip powder. First, she drill my nail bed so hard that it started to bleed. That has never happened to me! Secondly, the next day, the dip power started to chip. I had to go back to get it fixed. Instead of fixing it, she just filed my nail down. Lazy. The dip is chipping so bad on my other nails. The sad thing is that I was visiting from out of town. I called to receive a refund and express that I don’t live in Omaha. The lady is sooo rude. She blamed me for the dip chipping. She also said she never wanted to see me again. Horrible customer service. Oh she wont have to worry about that. Sad case of unable to accept accountability for incompetency.

Jan 31, 2025

Lee was very disrespectful. My appointment was at 10:30 and they did not show up until 11:05. Lee had a major attitude because I told him "It was not good business to open late when their start time posted on the door states 9:30." As much as I loved getting my nails done there I can never go back due to his horrible attitude and lack of professionalism.

Dec 06, 2024

I was looking for a nail salon close to my house and stumbled upon long nails . I’m so glad I did it wasn’t busy so I requested if I could get my feet and nails done at the same time. Which they did it was a very relaxing atmosphere she took her time with my toes and the gentleman did a good job on my nails very friendly. I’ll definitely be back keep up the good work!!

Dec 06, 2024

Lee and his crew are fantastic. Best nail shop in city.

Oct 06, 2024

I go every 2 weeks, I call for an appointment and don't even have to give them my name since they remember me. They always ask if I want the same colour and if I break a nail (only happened 1 time in 2 years) they never charged for the fix. Their prices great compared to other nail salons, everyone that works there is always smiling which is very welcoming to me. They know exactly how long and what shape I want. Many times they will do a design for no charge. WONDERFUL PERSONAL EXPERIENCE AND ALWAYS ATTENTIVE!!

Sep 06, 2024

Horrible customer service. I told the tech that my nail was cracked and she gave me attitude. I also told her how bad my nails (yellow), were done and she told me that “they can’t be perfect”. I told her that they should look nice because that’s what I’m paying for. When o paid her, I handed her my money and when she gave me my change, she laid it down on the table and walked away. She definitely didn’t get a tip since she walked away from me. All but 1, are my natural nails and the shape of them are hideous. They cut my nails down, I’ve been growing them for about 6 months and another tech told me that, since they are my real nails, they can’t look good. I attached photos of when I got my nails done before (pink, blue, chrome) all done somewhere else and all natural looking as they should be.

Aug 06, 2024

Horrible and rude. Just know a polish change is $25 it doesnt matter if shellac or just plain polish. Did not seem to care if I wanted the service or not. Female did not look up from her phone while talking to me. Will never go back.

Apr 06, 2024

Ambiance was extremely relaxing.

Apr 06, 2024

Got a pedicure with gel and a dip with a manicure. Pedicure was okay. My nails lifted in 10 days.

Mar 06, 2024

Flawless quality, inviting atmosphere, attentive and friendly staff, great value.

Feb 06, 2024

All the ladies are so sweet and friendly. They really do a great detailed job on the dip powder manicure. Plus they are fast and reasonably priced! Everyone is so nice and welcoming there.

Feb 06, 2024

Cut cuticle and nails fell off after 3 days

Feb 06, 2024

I had a Full set, told to do an ombre. Thick nails, very inconsistent ombre and couldn't get them to cut my nails a little shorter. Wanted a mauve and pointed to a color but ended up with a coral. No manicure or massage and paid $75. Giving them the opportunity to fix them.

Feb 06, 2024

My favorite nail place. Everyone is so talented here and beyond nice. I always recommend this place any chance I get! The staff was friendly and polite. I will be back in the future!

Feb 06, 2024

Thank you Jason the nail technician he did a great job on my pedicure and my nails

Feb 06, 2024

The prices are reasonable and they are super clean... The customer service is great. All the technicians there do nails a great job.... Everyone is professional....

Feb 06, 2024

They do an amazing job! I have been coming here for over 2 months and I will never go anywhere else while I live in Omaha! Super clean, great customer service, and experienced nail technicians. They go above and beyond!

Feb 06, 2024

This is my new favorite nail salon!

Feb 06, 2024

This nail salon holds a special place in my heart, offering the finest nail services. The attentive staff and the detailed outcome ensure I keep coming back for more.

Feb 06, 2024

This place is amazing! I showed the girl who was doing my nails a picture of what I wanted once, and she was able to do it perfectly. One of the girls even came over to check to make sure I liked the color halfway through. I can't wait to go back for my next appointment!

Feb 06, 2024

Way over priced as if the $500 I was charged wasn't bad enough they charged me an additional$17 for using a card. I felt like I was basically forced into things and even after I said no they continue to just do and then charge me for it not even a week later I have extreme lifting and multiple nails felt loose the same day never again will I be using your services.

Feb 06, 2024

Worst nail salon ever I wouldn’t recommend for anyone to get their nails done here. They were very rude. I showed the nail tech a picture of how I wanted them which were French tips and she did the total opposite. She did a hot pink color and I told her I didn’t like that color on my nails. She then got upset and asked well what color do you want and at this point I just told her to paint them white. While she was painting them she was sloping the polish on my nails and the polish was was running down on my skin and she left them like that. I then asked to speak to a manager and I told her I wasn’t happy about how my nails looked so then there was a guy that worked there and asks me what happened and I told him and he tried getting upset with me but he then fixed my nails. Worst experience ever and I would never return to this nail Salon ever again. And be careful getting pedicures because they will use the same tools on you that was used on the previous customer❗️

Feb 06, 2023

A bit pricey, make sure you are very very specific on what you want or dont want they are slightly pushy on upselling but not too bad. I like the job looks gorgeous and they gave me free jewels for my birthday. Will see how long it lasts

Feb 06, 2023

Great pedicure. Nice atmosphere

Feb 06, 2023

I just will never go there again. 👎

Feb 06, 2023

I really enjoyed long nails when I went there they were very polite kind got to the point was very fast and my nails still last and I will be back soon thank you

Feb 06, 2023

I totally change my mind about the customer service, 3 days after getting the dip for my nails I had to return to get them fixed, my nails and polish were extremely chipped, cracked and peeling. I think it’s because they did it so fast that they didn’t bother to file my nails, trim or clip them. I made an appointment to return for the correction and the manger was rude and nasty and blamed me, while correcting the problem she was abrasive shoving my hands and talking about me in her native language, I suggested that maybe I should find a different salon and she proudly told me that it was my choice.

Feb 06, 2023

Love them they always are so courteous and polite and the service they provided is awesome. I’ve been going to them for two years.

Feb 06, 2023

My nails came out very bad and they over charged me and my mom .

Feb 06, 2023

My second time wasn't as great as my first time. Went toward closing time. Felt like my services were rushed and my nails we all thick and uneven😬

Feb 06, 2023

The website is ridiculous. What woman wanting to see pricing wants to see a bunch of exotic pictures? I don't get it.

Feb 06, 2023

They normally do a good job, but just not open on time? This site says it opens at 9:30, I've been waiting since 9 and it's now 9:45 and no sign of nail techs?? When they finally arrived at 10, the man was extremely rude! Nikki did a good job. She's the only reason, that I will come back!

Feb 06, 2023

They were very fast nice, it was very relaxing I love it!!!! 10 out of 10 customer service and friendly environment 👌

Feb 06, 2023

This place hasn't change in the 3 years since I stopped going there. Only difference is the dark, dungeon-like look they changed to. I had to use my phone flashlight to see look at the colors. Very unappealing. Last tine I was there, 3 years ago, the police were called by a customer who demanded a refund for the botched job they did. Yesterday I sat next to a woman who was cursing the tech out for his rudeness and rightfully so. The male techs there are unapologetically rude. They truly lack customer service skills. They sit you in a chair and go take a smoke breaks. No "hellos," "how are you?"...my nails came out ok. Nothing special. The color I chose was not the color in the bottle. At that point, I just wanted out of there. Still searching for a good nail salon. I will never go back to Long Nails. Bad experience. Cringy looking atmosphere. Terrible customer service.

Feb 06, 2023

You don't need to schedule an appointment 🤩

Feb 06, 2023

came in with a picture, almost identical 5 out of 5 <3

Feb 06, 2023

charged me $50 for a fill. no design, no jewels, just color. rip off.