Massage Envy
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Review highlights
"… plan. As soon as I leave I schedule my next appt. The staff at the desk are knowledgeable, kind, and empathetic. I missed a massage and when they found out it was a …"
"Very comfortable atmosphere and soothing vibe with effective treatment."
"Probably won’t be back due to high prices & not worth the money spent."
Overview
Categories
Massage spa, Aromatherapy service, Day spa
Phone number
Call: +1 513-245-1111Website
View websiteAppointments
Book appointmentHours
Sunday
10:00 AM - 6:00 PM
Monday
9:00 AM - 9:00 PM
Tuesday
9:00 AM - 9:00 PM
Wednesday
9:00 AM - 9:00 PM
Thursday
9:00 AM - 9:00 PM
Friday
9:00 AM - 9:00 PM
Saturday
9:00 AM - 6:00 PM
Reviews
Jan 06, 2025
I have been with Massage Envy since 2008. I love going, I have never had issues, and I think maybe once or twice in that time, I may have had a bad massage. Never had issues getting them resolved. There are so many different options with pressure and enhancements. I normally go to the Colerain or Deerfield location, but there are other locations for your convenience.
Oct 05, 2024
09/26/24 Kiera is still my Massage Therapist. At the present time, she is working on my feet, ankles and legs. She does magnificent job and my feet, ankles and legs and are doing a lot better. If anyone wants to excellent massage, ask for Kiera! 03/29/24 Kiera has the anointed hands. Since I have been going to Kiera and I do not have back pain anymore. She’s able to do various pressures in the area where need it. She listens to what I need for her to do and she does it. I value her input concerning my condition 🤗. She is an excellent massage therapist! 09/16/22 Kiera has the anointed hands. Since I have been going to Kiera and I do not have back pain anymore. She’s able to do various pressures in the area where need it. She listens to what I need for her to do and she does it. I value her input and my back is doing extremely well! 🤗. She is an excellent massage therapist! My massage on Friday, May 20, 2022 was with Kiera. She is a very good massage person! She is well trained and listens to what you have to say and proceed and doing her anointed work. I am glad I let her do my massage and now I have Kiera when I need a service!
Oct 05, 2024
As always i walk outl like a new person!
Oct 05, 2024
Dan is very helpful with information on stretching and his massage techniques are very relaxing!
Oct 05, 2024
Great experience with Michelle. She is knowledgeable and explained how muscles are connected. She takes pride in her profession and ability. Highly reccomend a visit.
Oct 05, 2024
Highly skilled massage therapists who listen to your needs. Great facilities. Easy to use online scheduling. Great location near shopping.
Oct 05, 2024
Jovon is great at deep tissue massage if you suffer from trigger points and fascial adhesions.
Oct 05, 2024
Kiera is awesome! Colerain ME has the best people working there. Jerome is a gem. Love them all!
Oct 05, 2024
This was my first Massage 2 weeks ago. I am 84 years old. The Massage was very Relaxing and I felt Amazing . I signed up for the 12 Month Package.
Sep 05, 2024
I love massage envy I have had a membership with them for years and I will continue to go the service is always excellent you'll leave their feeling like a whole new person
Sep 05, 2024
I updated to a five star review because I will say that the massage therapist (Michelle) is very good and I would highly recommend her. I moved back to five stars because Massage Envy heard me and others about the management of this location and took action. I received a message to contact this location and was very impressed with regional manager, Tyanna Smiley, who apologized, rectified and satisfied the situation quickly and professionally. The employees of this location are great and deserve model management.
Sep 05, 2024
Kieran in Stone Creek is amazing
Jun 05, 2024
Drew was awesome. Already booked next appointment
May 05, 2024
Kierra is my therapist and she is the bomb! I'm going through a stressful patch in life and it lives in my shoulders and traps! I schedule 90 min sessions and we cry, laugh, and get to know each other. I've only been a member 3 months, but I'm so elated I chose the year plan. As soon as I leave I schedule my next appt. The staff at the desk are knowledgeable, kind, and empathetic. I missed a massage and when they found out it was a tragedy in my life, they were not able to credit me the session but, 😔 I got a hug! 🫂 I recommend the StoneCreek location to anyone who needs to add self care to your regiment and that's ALL of us. When you're a member massages don't expire and you are able to transfer them to a friend! 🧡 How's that for customer service? What are you waiting for? You can't rub that stress out your lower back yourself and guess what? Those teenagers are NOT going to stop ferrying on your nerves! Mine are 21 and 23 now, and parents of any age will tell you... we go twice!
May 05, 2024
The Colerain location is one of the Best! It’s Always Clean and Relaxing. The Staff are Always Upbeat and Welcoming! Great Job Message Envy
Apr 05, 2024
They let someone use my card to book, and when I told them it was not me, they said ain't anything they could do that the person who used the card have to call and cancel and I told them they never had Permission to use my card. Now I have to dispute all the charges.
Feb 06, 2024
Great place for a massage 💆♀️
Feb 06, 2024
I've been a member of the Colerain location a year and a half and always had the same therapist. She was perfection to me and I didn't want anyone else to touch me. When she left unexpectedly I thought about not going back. After speaking with Jerome I decided to try Mia. Mia could feel the arthritis before I told her where it was! After working with her a few months the tension is gone and I feel better than I have in MONTHS. Also, a nagging pain is gone and I have Mia to thank. If you're new at Massage Envy Colerain you should book with Mia!
Feb 06, 2024
Nope!
Feb 06, 2024
Pin pointed my pain and was virutually pain-free when I left.
Feb 06, 2023
If you have not seen Jovon you should! Very professional and kind. Not a big talker (works great for me) does ensure pressure is appropriate when starting different areas of the body.
Feb 06, 2023
Jinefer is Amazing.
Feb 06, 2023
Jovon is the best!! He does a great job everytime! I highly recommend him!
Feb 06, 2023
My experience was phenomenal! Front desk staff was kind, Jermone checked me in and was professional and proficient. I felt very comfortable from checking in through the entire experience. Marlisa was my therapist and she did a wonderful full body head to toe massage.
Feb 06, 2023
My massage by Marlisa @ Massage Envy was EVERYTHING that I needed! She gave the proper amount of attention to my trouble areas & still made sure that my full body felt amazing! You know that your massage was all of that when you simply want to sleep on the afterwards. Request Marlisa & you will not be disappointed!
Feb 06, 2023
The front desk is HORRIBLE at answering the phone. It always takes me about a week to get in contact with them to book a massage and/or facial. The only reason i go to this location is because they are closest to me and the best massage therapist out here is Jenifer. If it was for that, i would completely dismiss this location for lack of the front desk customer service.
Feb 06, 2023
Would have totally been 5 stars, Drew’s massages was outstanding. However I arrived at 3:25, checked in and waited in eating area until 3:40. Then when she left me to undress another 10 minutes went by meaning it was almost 4:00 before the 90 minute message started and still stopped promptly at 5:00. Like I said the massage was great itself she did a wonderful job. Just felt a little cheated on time.