Massage Envy

Nov 05, 2024

Malaysia is a wonderful therapist and provides great firm pressure! I would recommend her for anyone experiencing any muscle tension or pain.

Aug 05, 2024

The worst massage ever, very primitive and unprofessional

Jul 05, 2024

Careful they will only manage one area and charge you for a full massage.then ask you for more money if you want more because they ran out of time.

Jul 05, 2024

They don't have enough appointments at the harbison location. Especially evening appointments.

Jun 05, 2024

horrible customer service, horrible therapist, no receipt for the work , give me my money back three weeks still no receipt

May 05, 2024

Management needs customer service training.

May 05, 2024

My masseuse marquis was terrible don’t book him

May 05, 2024

So woke! The massage therapist was a man...identified as a woman! I will spend my money somewhere else.

Apr 05, 2024

There okay

Feb 05, 2024

Fabulous

Feb 05, 2024

I DO NOT recommend this location. Front desk is unable to schedule appointments appropriately. Traveled over an hour to be turned around. When asked for corporate number to make a complaint, I was told they didn't have it. Really? You can't schedule appts, nor you don't know important numbers concerning your company. As a member, the manager hung the phone up on me when explaining the situation. This location has no regards to their members but takes my money monthly. Smh

Feb 05, 2024

I had a 60 minute (firm) massage with Misty, and she was great! She is incredibly knowledgeable, and was able to fix a pain that I’d been living with for years! Highly recommend!

Feb 05, 2024

Racket. Don’t have enough staff so nothing is available til weeks later. New tech by that time cos ones you know have left. Posts hours as 9am-9 pm but salon is black at 6/7 pm. Catch 22. But still billed for monthly fee. Hard for working person if only appts available during day.

Feb 05, 2024

Very clean. Great massage. Medium pressure. Staff are friendly and very personable.

Feb 05, 2024

Bad Attitude and Customer Service from the Front Desk Person who also identifies herself as the Assistant Manager- Ashley I wouldn’t recommend this place if it was the last one standing.

Feb 05, 2024

I made an appointment to get my eyebrows waxed. Well I was not able to make the appointment so I called and cancelled it. Low and behold I looked at my credit card statement and noticed a charge from Massage Envy for $44.00. Mind you I would never pay $44.00 to have my eyebrows waxed. So I called back and they said because you cancelled we had to charge your card. How did you get my card? I never gave my card to anyone when I made the appointment. Why was I not told about a fee if you're not able to make your appointment. ok so I am trying to tell them that none of this was told to me so I should get a refund. They stated it's there policy ok if so why don't your employees let your customers know about this. Please do not do business with a company that don't let their customers know their policy.

Feb 05, 2024

Lots of good therapists!! Wish they had more of a chill room like the one in Sandhills for the members!

Feb 05, 2024

This massage envy is truly customer service friendly! They are kind and courteous. They listen! Your a person not just a credit card. The therapists here are amazing. My mom and I went recently and she could not stop talking about how good her therapist was.

Feb 05, 2024

i went here last week for targeted massage in my back. i was having constant pain and soreness in my shoulder blades. during the massage he did such a good job, i could physically feel the knots releasing and pain going away. its been a week since and it hasn't came back at all!! im pain free. will 100% be coming back in the future if needed. great place and friendly staff! thank you so much!

Feb 05, 2023

Booked a last minute appt....it was nice and the staff was plesant!

Feb 05, 2023

I received my first professional massage from here, and I will say that this was a great first experience. I regularly workout and lifet weights, so I came in with some tension in my upper and lower back, and I had hopes of getting some relief and to leave refreshed and relaxed. They booked me with Ms. Desiree and she took care of me. Everything was nice and organized, and as stated, I left relieved and relaxed. Even to the point of feeling the lasting impact of the session a day later. Very good work on the massage therapist as well as the business.

Feb 05, 2023

Love this place. Nothing fancy, just good massages. I used to go to Terence all the time, but he no longer works there. There's a fairly newer therapist I started going to (Sedric), he's amazing as well. There's another guy who apparently everyone loves (Big Mike), but he's always booked up, so you have to get on his calendar as soon as it opens.

Feb 05, 2023

Nice place

Feb 05, 2023

The first professional massage I’ve had an I joined to come once a month. The clerk at first desk was very nice. She told me after 3 months if I don’t like it I can cancel. So far I believe this is going to benefit me. My massage done by Daviah was awesome. She relaxed all my muscles