Massage Envy

Jan 15, 2025

After I finished my massage I found out my therapist (EM) was new. I was shocked to hear that!! As an everyday gym rat and constantly pushing my body, EM treated me like a true professional and seemed very intelligent and hard working. Definitely will be going back to see him soon!!

Jan 05, 2025

Come here every time I’m in Las Vegas. Massage techs are very good and I can always get an appointment.

Jan 05, 2025

I always have the best massages. I feel that he feels what my body needs. I recommend Emre, very good.

Dec 05, 2024

Extremely disappointed of lack of honesty when pushed to join for a membership. I was visiting Vegas and went into the Blue Diamond message Envy for a massage. Front desk Manager Andrea suggested that I should join telling me the benefits of getting a membership. I did convey to her that I did not live there and had a home in Florida and Montana. She explained to me that was fine because I could use my membership anywhere what she failed to mention was that I would be charged more Money for going to my hometown locations! Well buyer beware stupid me signed the contract to only find this out later when I received the paperwork! I went back in a month later when I was back in town to cancel. The gentleman at the desk was very nice and said no problem when I explained my problem and he had me sign the cancellation form. Later that afternoon I received a phone call from Andrea telling me I could not cancel and it was to bad. Shady business practices because if I would have known all the facts before I signed their contract, I would have joined in my hometown and not be charged more money!!

Nov 05, 2024

Just did a 90 minute with Jason. By far the best massage I have ever had at massage envy. I felt heard and he worked out each area I mentioned had issues. The firmness was perfect and his attention to each area was excellent. I came in so tense and stressed but leaving like a whole new person. Hands down to Jason. Thank you so much for making me feel amazing!

Jul 05, 2024

I had a tight shoulder from traveling and decided to go last minute. I saw Patrick and asked for a deep tissue massage. Patrick did not disappoint, he focused where i needed most and left feeling like a new person. Highly recommend him ❤️

Jun 05, 2024

The environment was nice, and my massage therapist was excellent ❤️ The essential oils right at the front desk were a bit strong, and I would recommend using unscented detergent on the head rest covers. I’m sensitive to smells, so it was a lot, but my therapist was able to get a disposable one, so it worked great. ❤️

Apr 05, 2024

Worst location I've ever visited. When you go for a massage, you're supposed to feel comfortable and leave feeling better than when you arrived. That's never been the experience at this location. I always feel like I leave stressed. In my most recent visit, I went in for a deep tissue massage, and boy that was a mistake. The therapist was so heavy ( I would guess at least 350 pounds) and so out of shape that the only thing she could do was lay over top me and press with her forearms and elbows. She was breathing so heavily during it was impossible to relax. Having someone that heavy pressing on your back with all their weight left me feeling miserable for days. This was definitely my last visit.

Feb 05, 2024

BEWARE! They like to consistently cancel appointments. I’ve had 3 of my last appointments cancelled on me for various crazy reasons like “their license was expired!” ?? How, was this not know days prior? Very disappointed in the location and it’s staffing and I’d highly suggest booking with other locations in the valley.

Feb 05, 2024

Clean, friendly, similar to all the others. Good place to go for a quick massage. Extra points for offering decent facials, as well.

Feb 05, 2024

Courteous, timely, and I had a great massage. Gotta change these seats though

Feb 05, 2024

Decent for the price like that you can get different services and like buying skin care products there

Feb 05, 2024

Emma is an awesome aesthetician. Friendly & helpful explaining products. I see a difference in my skin. Bren is a great massage therapist. She really helps with tension. Very relaxing.

Feb 05, 2024

Great service and the people were very professional. Good value for money

Feb 05, 2024

I purchased a gift card at this location several months ago for a family member. Unfortunately they were unable to use it. I took the gift card with me for an extra appointment I had scheduled for myself. The massage and appointment went fine, however at checkout I was told the gift card had a zero balance. I purchased the card myself and know it wasn't used. So either the person that sold it to me was incompetent, or the person trying to check me out was. Either way I got screwed out of the balance and paid full price for an extra massage I otherwise wouldn't have gone to. I won't ever go back to this location, and would advise anyone to be very careful with there form of payments.

Feb 05, 2024

I’ve been a member of this Massage Envy for years. I know the membership plan works and have been loyal to this location until I moved to a different state. Since moving it’s been difficult using the massages I have in my account every month. They’re really great at texting you that you payment went through, but for some reason I never got those texts the past two months and was notified by Rosie that my account would immediately cancel but gave me a heads up at 7am. I did call back and Rosie wasn’t very nice and said she already canceled it without any warning. I did explain that I’ve been a member for so long and that in January I did update my card. No text messages about my card not working and no available massages text messages since and they couldn’t explain to me why. If an account is suspended, it would be great to have notified the member sooner, instead of being so quick to cancel a membership without warning! Exact same thing happened a year ago and I also got rude feedback when I also never got notified.

Feb 05, 2024

My visit was incredible! Karlee and Alissa were both very polite and got me in right when scheduled. Emma gave me an incredible facial! Will be visiting again!

Feb 05, 2024

Nice setting

Feb 05, 2024

Terrible service. And nobody tell u that when subscription is over they still gonna charge u card. 🤷‍♂️

Feb 05, 2024

The Best Quality, best price and unlimited availability of Construction material (Iron, Cement etc). Extremely knowledgeable and unbiased recommendation to choose material based on requirement 🏬🛕🏠 🏰🏯🏩🏢🏤🏭⛩️🕍

Feb 05, 2024

The staff are great. The issue is the companies national scale leadership. As someone who operates on that similar level with large portfolios of business, here is my professional feedback. The staff are usually always great. The issue is consistently trying to actually get an appointment. Its a consistent problem with Massage Envy locations I attempt to visit all over the country. It leaves busy business travelers and others feeling like they happily pay the monthly membership but literally 2 or 3 out of every 10 attempts can I get an appointment. Even calling all 6-7 Vegas locations.

Feb 05, 2024

Yesterday I had my first ever massage at Massage Envy on Blue Diamond. So, first the positives. When I walked in the staff was friendly, inviting, and the environment was clean. Check-in was easy and I got settled in to wait for my appointment. At check-in the receptionist told me it was a bit cooler in the back so she recommended I ask the therapist to turn on the heated bed. No problem. Unfortunately for me, this is where I ran into problems. When I got into the massage room it was freezing. The therapist made sure the heated bed was on and he provided an excellent service, however about halfway through I almost asked to end the massage because of the cold. The heated bed is great but it doesn't do much for the exposed parts. I was shivering and just couldn't really enjoy myself. Ultimately, Patrick provided an excellent service but I cannot take the cold room and won't be going back.

Feb 05, 2023

After 4 days of climbing at red rocks I needed a massage to make it through the rest of my adventures. Jojean was available last minute and I received the most healing treatment. Friendly, efficient scheduling and check in.

Feb 05, 2023

Girl took me back to get a massage. I was told massage was 60 minutes. She started massage at 10:36 and was like ok I’m done at 11:24. I told her you know you shortened me… she said “oh no I didn’t you can speak to the front desk.” When I spoke to the front desk. They said oh she took you early, 10 minutes for dressing. She had an iPad that counts down. I will not return. I would not recommend. Go to the Asians at least they say 60 minutes then it’s 60 minutes massage.

Feb 05, 2023

Greatest

Feb 05, 2023

Horrible!!! My only day off and apparently my masseuse called in sick but NO ONE contacted me!! What a waste !!! And NO I work and can’t reschedule! So unprofessional !!

Feb 05, 2023

My first experience was so relaxing I do feel front desk needs more assistance to assist guests but they are great overall in customer service I had Jordan and she’s great! very sensitive to my needs as far as soreness in my body, I work from home and she knew where to “hit” those spots especially hands and forearms. I recommended to my boyfriend he was happy too and let me say we are picky with who we choose. Thank you 🙏