Massage Envy
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4
3
2
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Review highlights
"Very professional & friendly, no long wait time"
"The prices and quality of service is fantastic!"
"Money hungry bastards that don't give a crap about their customers."
Overview
Categories
Massage spa, Aromatherapy service, Day spa
Phone number
Call: (702) 839-9997Website
View websiteAppointments
Book appointmentHours
Sunday
9:00 AM - 9:00 PM
Monday
9:00 AM - 9:00 PM
Tuesday
9:00 AM - 9:00 PM
Wednesday
9:00 AM - 9:00 PM
Thursday
9:00 AM - 9:00 PM
Friday
9:00 AM - 9:00 PM
Saturday
9:00 AM - 9:00 PM
Reviews
Jan 23, 2025
Jimmy is AMAZING⦠I cannot praise him enough. Iāve been around the spa/massage world more than 20 years and he truly has a healing touch. What a wonderful experience. Rose is very knowledgeable about products and is eager to accommodate in any way she can. Thank you team!
Jan 23, 2025
Aaliyah LMT was AMAZING!! She was extremely in tune with my focus areas where I had a lot of knots, and she worked them out while making me feel relaxed! Her foot massage was THEE BEST Iāve ever had!! Iāve been coming to this location for over a year, and the front desk ladies are always so sweet and accommodating. Kristy Johnson is super sweet and personable, and everyone always makes me feel welcome. Iāve had massages by other ladies as well, and I always leave satisfied! Thank you massage envy, and a special thanks to Aaliyah and Kristy for being so kind!
Jan 23, 2025
I absolutely love love this location - Kenneth is the Best, well quite a few of them are⦠Christy is amazing as wellā¦. Even Mary & the young black female at the front! They are always friendly & professionalā¦.Great way to start off this new year!!!! Self Care
Jan 23, 2025
I had a wonderful experience the girls that checked me in were lovely and quick to check me in and jimmy did an amazing massage
Jan 23, 2025
Massage envy centennial hills one of the best I've been to in Vegas was really good really nice
Jan 23, 2025
Very relaxing
Jan 23, 2025
āāāāā Iāve been a loyal customer at Massage Envy in Centennial for the past year, and I can confidently say that the talent and customer service here are nothing short of phenomenal! Recently, I called to book a massage, and to my pleasant surprise, the staff informed me that I had some extra credits available. They kindly suggested that I consider adding a facial to my appointment, ensuring that the schedule would work perfectly for me. I'm so glad I took their advice! Today, I experienced a facial with Misha, and it was absolutely amazing! Misha took the time to educate me about my skin, addressing any concerns I had and recommending products tailored to my needs. I appreciated her expertise and the personalized care she provided, which led me to purchase some of the recommended products. Following the facial, I had a 60-minute massage with Aaliyah, who is simply phenomenal! She has an incredible understanding of what my body needs and consistently delivers a top-notch experience. Each massage feels rejuvenating and effective, leaving me in a state of bliss every time. When it came time to check out, Rose was there to assist me, and she was just as wonderful. Her kindness and efficiency made the checkout process seamless, which is always appreciated. Overall, I highly recommend this location for anyone looking for a combination of skilled professionals and outstanding customer service. If you're in the Centennial area and in need of some self-care, look no further than Massage Envy!
Jan 06, 2025
Honestly I'm a little disappointed in the management here and how an issue was "corrected". I had a 90 min massage, was brought back late. I went to the bathroom then sat for an additional 13ish min waiting to be called back. Was given a 60 min massage and then was told the only thing they could do was an enhancement when I wasn't pregnant. But an answer would definitely be available in 2 weeks at my next appointment. I called and asked if they could review footage of the times and get back to me, was promised a call. That didn't happen. Called back to cancel an appointment, and explained i was still waiting for a response. Was promised again a phone call back by THAT NIGHT if not then definitely the next day. Again, that didn't happen. I sent an email the night of service, and again, there was no response. At this point, the 20 minutes taken from this service is a theft of my time and money because a masseuse couldn't be bothered to check back after 2 minutes. Then, the 3 ignored attempts to resolve the issue are just disrespectful to the client. Your client should not be paying for your masseuse training. That is what they went to school for, that is what clinical hours are for, that is what orientation to the facility is for. I swore by this location for 3 years. Now they are barely worth the 2 stars unless they want to resolve the issue.
Jan 06, 2025
I got a prenatal massage from Jessica she was great! Rose helped setup my appointment and so informative. Highly recommend!
Jan 06, 2025
I love this place! Iāve been a member for many years and I enjoy it so much!! Their customer service is amazing and my favorite massage therapist is Lisa!
Jan 06, 2025
I was immediately greeted at the door by Rose and she was the sweetest. I was super nervous as this was my first massage, but she calmed all my nerves. Awesome staff! Awesome massage! I definitely would recommend this place to my friends. I canāt wait to come back!
Jan 06, 2025
Massage Therapy done by Eli is well worth the time and money⦠He is very in tune with the needs of your body and helps to relieve the tight muscles with expertise⦠you know you have had a great Massage when you feel like a noodle! Thank you Massage Envy for having therapist like this at your location.
Jan 06, 2025
Rose at the front desk is amazing and Jessica was amazing too! Took my shoulder pain away after an hour. Would recommend!
Jan 06, 2025
Rose, Rose, ROSE! Sheās an absolute gemādefinitely deserves a promotion! Tabby is equally fantastic, making them an amazing front desk duo who are an absolute pleasure to work with. Kenneth (therapist) did an outstanding job as well. Iāll definitely be returning and highly recommend this team to anyone!
Dec 06, 2024
Great experience. Was so relaxing. Thank you Aleah!
Dec 06, 2024
I had a great first experience at Massage Envy, Centennial Hills. I was greeted by Rose, who was very kind and friendly. I had a hot stone massage by Emma. It was amazing. I will be returning for sure. Thanks for a great experience!
Dec 06, 2024
It was perfect and Emma did a great job! Rose was very welcoming! Great experience!
Dec 06, 2024
Love coming to the North Durango location! Rob is one of my favorites, they are not locked in on a modality, but adjust the treatment every visit for what you need most. Rose and the other ladies up front always make everyone feel at home and valued.
Dec 06, 2024
Michael is the freaking best ever!!!!
Dec 06, 2024
Rose at the front was very sweet and Jimmy was awesome! Thank you
Dec 06, 2024
Rose, really appreciate for a great and amazing service. š
Nov 06, 2024
Charles has been working on me for months and does a wonderful job. It's like there's little magnets in his fingers drawn to knots in my back. He is impeccable at finding them and great at helping them release. I was in a lot of pain yesterday and feel SO much better after a 90 minute session with Charles.
Nov 06, 2024
Great Service! 10/10 recommend to get a facial and a massage at this location :) Rose gave me great service and is very kind. Tabby checked me out and gave great advice for skin care products. McKayla performed very well and I definitely recommend a facial by her!
Nov 06, 2024
Highly recommend this massage Envy. The checkin is so friendly. Rose is so helpful. Kenneth just gave me an incredible massage. I also recommend Eli and Jordan which have been amazing.
Nov 06, 2024
I absolutely love this Massage Envy location! Every visit is a pleasure, and the customer service here is truly top-notch. During my last visit, Rose greeted me at the front desk with such warmth and friendliness. She went out of her way to make sure I felt welcomed, and was very attentive and helpful with all of my needs while checking out and rebooking. Her positive attitude made my experience feel even more special. Itās so refreshing to visit a place where the staff truly cares about your experience. This location has such a fantastic team, and I always leave feeling rejuvenated and appreciated. Highly recommend!
Nov 06, 2024
Love the facials and massages. Nicole and Catherine are great!
Oct 06, 2024
Michael was excellent and worked on my problem areas with ease. I love how easy it is to check in and get started.
Jul 06, 2024
90 minute massage..my massage therapist was great!
Jun 06, 2024
Alles freundlich und zuvorkommend . Und Sie machen eine super Arbeit. Ich hatte Probleme mit der Schulter nach der ersten Behandlung war alles wieder super.
Jun 06, 2024
Would give zero stars. Waste of money in my opinion. I paid full price (if I did Groupon I wouldn't complain) but it just seemed entirely a waste of time and money. The woman Suzi did an okay job, her pressure was fine she didn't hurt me or anything I just don't understand what the point is of having the client fill out a form and then ask them after where you want to have focus on for that not to happen. I paid for sugar foot scrub which is probably my bad for not asking when exactly that entailed but it was just literally a minute max of a foot scrub/rub, they do more at nail salons when you get a pedicure. My husband paid for this as a mother's day gift even though we are extremely tight on money and I tipped her because it's rough in this economy but overall I'm extremely disappointed, I didn't have a nice experience, the table warmer was broken, and I left almost sad lol. Won't be returning to this location and definitely don't recommend coming here and paying full price. Other locations are better
Apr 06, 2024
Worth every minute!
Feb 06, 2024
I had an amazing 90-minute deep tissue massage with Courtney, using CBD lotion. Courtney's professionalism and skill were outstanding. She expertly eased my muscle tension, and the CBD lotion added a soothing, rejuvenating touch. The massage was personalized, with perfect pressure and a relaxing atmosphere. I left feeling refreshed and highly recommend Courtney for a top-notch massage experience.
Feb 06, 2024
I had massage many therapists. They massage so good but the one thing i did not like is have to book long time and not convenience for me. Waste my money. Sarah Owens
Feb 06, 2024
I had purchased my dad a massage for his birthday last week and upon picking him up he had informed us that it was probably one of the worst, most unprofessional establishments he had ever been to in his life. said he could hear laughing and talking in the waiting room and even again while he was ok the table getting his massage. Talk about relaxing. stay as far away from this place as you can and go to massage one instead. better management, better therapists, for a more reasonable price. š¤¢š¤¢š¤¢š¤¢š¤¢
Feb 06, 2024
If I could give this location 0 stars I would do so graciously. As not only a former customer, but a former employee, this is one of the worst experiences Iāve had at an establishment like this one. The Front Desk Associates and Therapist can be great, but the cleanliness, culture, and simple respect for others is not there. They have been accused of stealing tips, falsifying information, and I was also physically assaulted by the Director of operations, Sarah. Upper management has no care or concern for clients or even employees. Itās unfortunate that in such a nice area, we have such a nasty location where you would think itās a place you come to for the exact opposite of that. I definitely would not be spending my money here.