Massage Envy

Jan 31, 2025

My mom and I have been coming to Massage Envy for over 3 years now for facials and massages.

Nov 06, 2024

very happy with this location i will be back

Oct 06, 2024

Steven was a good choice for firm pressure! Feeling great afterwards- extremely relaxed a few days later! Only downside was the enhancement I selected wasn't possible- I went with rapid tension relief as a replacement and it was alright- certainly understand the appeal but it wasn't for me. But still a good experience. The rooms are a little cold but honestly I found that more comfortable and prefer a bit of a colder room- but others may find it a bit chilly to their liking

Sep 06, 2024

I would HIGHLY recommend Bianca or Monica! Both are TOP NOTCH and can provide you with services you normally get at expensive spas on the strip!

Apr 06, 2024

Have been a customer of the Massage Envy for at least 18 years.The service is outanding, facility tranquil and my masseuse Dave is the best. A monthly stable for me..

Feb 06, 2024

Assuage Envy West has been my favorite Massage envy. I am very protective of my credit cards being in file. Especially in this town. They now have a new policy that they will charge you instead of taking your screwed massage. And they keep a card on file. This is unlike the massage envy I have my home contract woth and they thought it sounded wrong as well. I always try to cancel within the window but with a child fighting a disease, I sometimes only know the day of. I do take a loss of my credit. That’s fair. Go to Boca Park. Different owner. Better policy.

Feb 06, 2024

I choose this location most of the time and everyone is very nice and professional. Always have a good experience here.

Feb 06, 2024

I'm not sure how they are still in business

Feb 06, 2024

I've been coming here for services years and the front office girls always work with my busy schedule. Flo and Carisle are amazing! The CBD enhancement is always a must with my massages 💆‍♀️

Feb 06, 2024

My experience is always great & prompt. Quality service here I love it.

Feb 06, 2024

My wife has been a memebr of massage envy for 4years. We are here on vacation in Las Vegas and booked massages at this location. Our appointments were confirmed. We paid for an uber and traveled 30 minutes to this location only to be told that they made an error ii scheduleing and could only serve one of us. At that point we canceled the appointment and asked to be compensated for the money we spent traveling to the location and was told by the store manager that Meagan, that she was sorry for the inconvenience but there is nothing she could do. Very unpleasant and unprofessional. I will surely share this experience with others.

Feb 06, 2024

They are calling 10x a day for a missed payment like its the end of the world but they are not good in scheduling. I went there and apparently they didn't schedule me in their system. Canceling and not happy. Go somewhere else!

Feb 06, 2024

Was a great visit to a different Massage Envy. Steve was great.

Feb 06, 2024

Worst experience in 8 years with this franchise. While the front desk staff were very cordial and exceeded expectations in helpfulness, in getting us booked, both of our 60min massages were cut short of the standard 45min. Neither completed a full body massage, missing whole body areas. My wife's first time with ME, and unlikely now to return. With extremely cold rooms, and therapist's who complained about their own backs during massages, be warned unless you know who your booked with.... Hopefully, the next experience is better.

Feb 06, 2024

You owe our people massages. Quit acting like you can charge for cancelling but if you guys cancel you don’t even reschedule. Canceling with them they charge you. But if they cancel last minute they don’t do anything no free massage nothing just screw you have a nice day. Pay what you owe or call the people you scam back and refund.

Feb 06, 2024

excellent service and friendliness

Feb 06, 2024

60 minute Microderm Infusion Session and a farce! After 25 minutes service was completed. Additionally purchased anti-aging Eye treatment session. All together lasted 25 minutes!!! I won't add anything else..... Massage Envy management did not respond to my sent email.

Feb 06, 2024

Great massage!

Feb 06, 2024

I was duped into their membership. 79$ a month. It seemed ok at first, the massages were mediocre, to say the least. However, that's not my issue. My year was over. I called to cancel the membership. They told me that I had to pay another 79$ FIRST before they would look at my account which would mean that i would be beginning to pay for a second year. After going back and forth with the lady, I called my bank to block them from taking my money for ANOTHER YEAR. The next day I called to ask how can I receive the rest of my 8 credits i paid for at $79 EACH. They told me i can't have any of my credits that i already paid for unless i made a payment of $79 towards another year of membership. Once again, i contacted my bank to help me. Don't do business with these people. The whole experience was aweful. If there is a time your payment doesn't go through, they will not give you more time to pay before they harass you. They will call you sometimes TWICE a day DEMANDING payment and will not let up, even if you ask for a few more days to pay. They will keep calling and sending text messages it is worse than a collection agency. I am filing a complaint with the BBB, and If i ever hear from these people again i will be seeking legal representation.

Feb 06, 2024

Staff was polite and professional. My appointment was on time. The waiting area and room was clean and smelled pleasant. Overall a very positive experience.

Feb 06, 2023

For the best massage I like Robert and Cameron at this location. I like my deep tissue medium to hard pressure. If you like that try these two men. Your body will thank you!

Feb 06, 2023

Great professional massages at good value for money prices. Extremely clean. Good staff!

Feb 06, 2023

Love the massage therapists.....quiet room before session is relaxing.

Feb 06, 2023

Professional and friendly

Feb 06, 2023

This place is horrendous. Scheduling availability is so limited that it makes it virtually impossible to use your credits unless you have near endless free time. Experienced multiple last minute reschedules or outright cancellations. Buyer beware.