Massage Envy
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Review highlights
"… and they very quickly got me in later that day. The facility is always clean and very friendly and knowledgeable staff. I am so happy that I took advantage of the …"
"Very friendly staff nice facility and great service."
"I did not feel welcomed or valued at this location from the front desk."
Overview
Categories
Massage spa, Aromatherapy service, Day spa
Phone number
Call: (502) 253-2980Website
View websiteAppointments
Book appointmentHours
Sunday
10:00 AM - 6:00 PM
Monday
8:30 AM - 9:00 PM
Tuesday
8:30 AM - 9:00 PM
Wednesday
8:30 AM - 9:00 PM
Thursday
8:30 AM - 9:00 PM
Friday
8:30 AM - 9:00 PM
Saturday
8:30 AM - 6:00 PM
Reviews
Feb 05, 2025
Jack was great
Feb 04, 2025
I usually don’t give bad review but it was my first time experience last week on January 31. The massage was one hour and it wasn’t really to exited about. They just press their two thumb on your back and neck. The hand massage wasn’t really feel anything. When the service was done, I was told to be sitting and they will go over the thing with me, but they didn’t ask me if I wanted to be a membership in the first place. They walk over with the iPad and ask if my name , phone number, etc info was correct. Note:I think the girl was new and training. The last min on iPad was asking for my card info for 12month membership. I didn’t wanna say no after all the things she was asking and saying. I didn’t wanna get her in trouble. So I go ahead and give her my car info and I told myself that I will call back within in that one week to cancel it. I call back on Feb3 and was told that they really can’t cancel it because I sign up for 12month. And that the manager will call me back. The job presentation they should have asked Customer if they want to buy membership before walking through their service on IPad. Instead of having a customer sit down walk through the iPad, make them feel like they needed to be Applying for it after the walk-through iPad. Again, I usually don’t give bad review and I always tip good If is bad or good service.
Feb 01, 2025
I highly recommend the LED light therapy. I’m on day two since I used it and my back is still pain free. It is now one of my new favorite treatments. Also, I can’t say enough good things about Morgan. She was warm and welcoming. She took the time to answer all our questions as we just became new members at Massage Envy.
Feb 01, 2025
Michele was a very experienced masseuse. She took the time to listen and I had one of the best massages I've had in quite a while
Jan 30, 2025
Madison does a great job and explains everything she’s doing.
Jan 29, 2025
Danielle answered all my questions that I had afterwards
Jan 29, 2025
Dewayne if the best! He is courteous and professional and I look forward every other week to seeing him.
Jan 29, 2025
Dwayne is simply the best!!!!! There are not enough stars to express how amazing he is
Jan 29, 2025
I absolutely love my therapist. Amber is awesome. She listens to your needs and concerns and addresses those areas accordingly. She knows the exact amount of pressure to apply to each area. She’s professional, polite, and friendly. So relaxing I slept through half my session.
Jan 29, 2025
My massage is always the best experience. Josie is the best
Jan 29, 2025
Shelly is wonderful. Her knowledge of the products and precise application was great. I will certainly return
Jan 22, 2025
Donna was amazing. Really enjoyed my time with her.
Jan 22, 2025
Dwayne from Middletown Massage Envy did a wonderful job with easing the tension in my neck and shoulders. The atmosphere was relaxing, and the pressure applied was absolutely amazing. I slept like a baby when i got home.
Jan 22, 2025
I had an awesome experience with Madison and the front desk clerk. My face just seemed to be dry and dull appearing no matter what I did. I had a facial scheduled so I explained this upon my arrival to Message Envy. The clerk began doing some research and collaborated with Madison and she recommended a chemical peel. I was very skeptical because I had a neighbor that had a bad experience elsewhere. Madison reassured me this peel was very different. She selected a peel for my skin type and when I left my face was glowing. I could immediately tell my face was hydrated and much healthier. Thanks Team!
Jan 22, 2025
Love all of the staff there! Have never had a bad experience -I leave feeling wonderful!!
Jan 22, 2025
My first experience was definitely a good one. I felt so relaxed and refreshed after my appointment. I will definitely be back ❤❤
Jan 22, 2025
Rachel is excellent! So knowledgeable and caring!
Jan 22, 2025
This is by far the worst massage I’ve ever had… saying it was terrible would be an understatement. Im not the one to leave bad reviews usually but this was that bad. I booked an hour full body relaxation massage. The masseuse did not massage my legs & feet at all (it was clarified 3 times that it was a FULL body). She talked & coughed the entire time. (I don’t mean just a slight cough I mean actual sick, I can hear the mucus when she coughs). My back was massaged for over 30 minutes of the appointment & it did don’t feel good. It just felt like pinching & scratching. When I finally flipped to laying on my back, she was breathing in my face. It seems to me like she was pushing against pressure points which is fine but not when you’re holding the same position for over 5 minutes at a time… There are a lot of other things I could list off, but won’t. I don’t want to name the person because she was a sweet lady but make sure you book with someone you KNOW is creditable and going to do a good job.
Jan 15, 2025
Danielle was fantastic!
Jan 15, 2025
Just what I was needing! Dwayne offers 90 minute massages AND deep pressure. This is not something every therapist is capable of or willing to do, so those opportunities can be hard to find. Dwayne was able to release tension in areas that I have been struggling with for weeks. Can't wait to go back for additional massages!
Jan 05, 2025
After a 20 hour drive from New Mexico to Kentucky my entire body was sore and stiff. James did an excellent job working out the soreness and stiffness. I was totally relaxed when I left.
Jan 05, 2025
Amber was excellent! One of the best massages I’ve had in a long time! Shes attentive and listens to what you’re sharing about issues with your body! Thank you Amber! I’m coming back for the 90 next! 😘
Jan 05, 2025
Fantastic and very pleased with the therapist and therapy received. I recommend this location.
Jan 05, 2025
I had a very relaxing/soothing massage with Danielle. She was very thorough at massaging areas of muscle tightness.
Jan 05, 2025
I have been a Massage Envy member for years and love the staff. Maddie did a fantastic facial. We went with the oxygenation mask and I look like a new woman. The facial help to relax me, brighten my complexion, and has me ready for the holidays.
Jan 05, 2025
I have been seeing Dwayne for years! He is hands down one of the best!
Jan 05, 2025
Julie is the best!
Jan 05, 2025
Madison did a fabulous facial on me, she was kind and professional, so relaxing I almost fell asleep. My facial skin felt great afterwards! Thank you, Madison!
Jan 05, 2025
Marcia is so talented! I really appreciate her skill. I leave feeling totally relaxed.
Jan 05, 2025
Tanya was by far the best person I’ve had for a light and relaxing massage. The pressure was perfect.
Dec 05, 2024
I have been enjoying my monthly massages with Danielle. She does wonderful!
Dec 05, 2024
Julie is an excellent therapist. Very knowledgeable about sciatica and hits just the right spots. Feeling much better today
Dec 05, 2024
Great place!
Dec 05, 2024
Marcia was amazing! I felt utterly relaxed afterwards… ask for her to focus on your neck!
Dec 05, 2024
Recently went for a full body massage and loved every minute of it! Danielle is one of the best masseuse and is worth booking an appointment with. She will have you so relaxed you will feel like you are levitating when you leave.