Massage Envy

Jan 05, 2025

Do not recommend Samuel!! Minus 5 stars for his rudeness. The front desk manager and staff gained you two back!

Dec 05, 2024

If I could give an 0 I would… this is the second time ME confirmed massage and once I get there I was told the person giving my massage didn’t show up for work… really they could of saved me gas money and my time by calling me ahead of time.

Nov 05, 2024

All I can say is Howard is amazing! I have a few problem areas and he was spot on and worked on them perfectly. Thank you Howard. You are very good at your job.

Oct 05, 2024

Facials from Tammy are the best! My skin is always much happier afterwards!

Oct 05, 2024

I had a facial with Tammy and it was absolutely wonderful. She really knows her stuff and I learned more about my skin. I highly recommend her.

Oct 05, 2024

Tammy for Facials, Heather for firm massage and Sammi for an intense stretch are a dream team ~!

Sep 05, 2024

I recently had a facial with Tammy, and I couldn’t be more pleased with the results. Tammy is incredibly skilled and knowledgeable about skincare. She took the time to understand my skin type and concerns, tailoring the treatment to my specific needs. The experience was not only relaxing but also effective—my skin feels rejuvenated and glowing! Tammy’s attention to detail and her gentle touch made the entire process enjoyable. I highly recommend her for anyone looking for top-notch facials.

Sep 05, 2024

Tammy is great for facials!

Sep 05, 2024

Tammy was amazing! I’ve had many facials, and this was in the top two. She is very thorough, and she has a deep understanding of skin conditions and explains everything. I have rosacea, and she told me things about my rosacea that I didn’t know. I left with glowing,, hydrated skin and no redness! Tammy is a magician.

Sep 05, 2024

Tammy was amazing! Highly recommended for facials

May 05, 2024

This location is very busy. I had to book an appointment the day before. Later I realized I had another obligation I needed to keep so I rescheduled the appointment for the next day. They charged me 50% fee even though they are going to book my appointment time for another person and they would not refund me if they use my original appointment time for another customer. This feels like a scam. I have no problem paying if I am not there however if another person takes my place they are getting paid twice.

Apr 05, 2024

Don't use them very stark and uninviting. You can never get an appointment when you need one.

Apr 05, 2024

Tried to schedule appointment, they legit hung up on me. Then called back and they did not have any appointments after going day by day for an entire month. Horrible customer service. Couldnt "find the next appointment" but needed "what date specifically" and then went 16th? 17th? 18th? and ultimately they had zero appointments for the entire month... why not say that ? why waste both our time going day by day to ultimately have no appointments.

Feb 05, 2024

Great experience and Shelley is such a professional!

Feb 05, 2024

Had me scheduled for the wrong service

Feb 05, 2024

I’ve tried for months to use my membership here and there’s never any availability for massage.

Feb 05, 2024

LOVE THIS PLACE

Feb 05, 2023

Along w a great massage, the customer service was outstanding!

Feb 05, 2023

Always a great massage, wonderful ambiance!

Feb 05, 2023

Clean, no frills, no fuss massage! Great place to go for maintenance massage to keep those muscles limber! Staff is friendly!

Feb 05, 2023

Devon Reese loves this place!

Feb 05, 2023

Got talked into a membership... such a scam. Appointments are never available. You have to book out a minimum of two weeks if not months in advance. Repeatedly routinely disappointed with the quality of the service. Brought two issues to management: first time was offered a complementary session, but then I could never get it scheduled; second time was over a week ago, I spoke with staff twice, still no response from management. The microderm is specifically a total rip-off, literally go anywhere else and you'll get a better treatment. Lastly, just fyi, if you still want to come here, the "upgrades" are a joke and cut into your service time. I should mention I have had positive experiences at other locations.

Feb 05, 2023

Haven't tried yet, heard good things

Feb 05, 2023

I got my first chemical peel done last weekend and had the best experience: Candice did an amazing job. She talked me through the entire process and gave excellent follow up care instructions. She was professional and very knowledgeable with skin care: i highly recommend

Feb 05, 2023

Love having a membership to Massage Envy. It makes it easy to get a massage without having to worry about much else. Sometimes it’s hard to get in depending on provider availability but always worth the wait. Nice waiting area and easy partying.

Feb 05, 2022

Great I love my massage therapist.

Feb 05, 2022

Great facial..friendly front staff. Music, lighting..loved it all

Feb 05, 2022

Avi is the best massage therapist I have ever used. His therapeutic touch and professionalism keeps me coming back. Cannot wait until my next massage!

Feb 05, 2022

I had a massage yesterday from Christina. Hands down the worst massage I ever had. She asked how the pressure was and I told her I could definitely use a little more pressure. She said she's more of a light to medium therapist. At times I just wanted to get off the table and leave. The front desk was very professional and kind. I should have said something but I always feel embarrassed to complain. I would not recommend Christina at all. When I spoke with management they said next time I come in they will comp a 30-minute massage. Definitely not the customer service experience I was expecting. If you want a massage from a hamster get Christina.

Feb 05, 2022

I’ve had my appointments cancelled more than have been been kept in the last 8 months. The worst part is I get a day notification even though the masseuse has been gone for weeks to a month. This has happened REPEATEDLY. Then, they can’t book me for another 8 weeks! So now I keep accumulating massages I’ve paid for that I can’t get. I would have cancelled my membership, which I’ve had for 8 or more years, but that requires a manager. So I’ll be taking another trip down there to get that taken care of. This place has had its ups and downs, but I can no longer keep paying for a service that I can’t receive regularly. They could care less and my massages have been cancelled because they cannot keep staff. If they treat their staff like they treat their customers, I understand why all the great masseuses keep leaving.

Feb 05, 2022

My friend is in town from NY. We booked her at the Spanish Springs location because the other two were full. Her appointment was made for a90 minute massage, two days in advance. The appointment was for 12:30. She arrived at 12:30. The front desk woman named Megan was on the the phone, five minutes later she paid attention to my friend. Gave her paperwork to fill out???? No one told her to be there earlier than her appointment time???? My friend asked about an add on of oils to the lotion... That didn't happen. My friend was back in my car at 1:29pm!!!! She didn't even get in to her massage until 12:50 because of the paperwork! When my friend VERY KINDLY asked about this, afterwards, Megan said "yeah, ya know things happen". For the record, Rudy was awesome and a wonderful massage therapist and was very apologetic for the situation and her experience.