Massage Envy

Feb 03, 2025

Hannah is amazing!

Oct 05, 2024

I’m going with three stars to be fair. Up front, the customer service upfront (manager, receptionist, other employees) was awesome. However my 60 minute massage was definitely 40 mins exactly. I timed it. I took pics. They can check their cameras. It was a 40 min massage when paying for 60. That’s my only “complaint”. Massages are a luxury in this day and age. I don’t want others to think they are getting a full hour when they won’t.

Jun 05, 2024

Why is it May 15 and I can't schedule a massage for June? You can't even tell me when to call back? Yet the Ocean City location is booked solid for June? Ummmmmmmm. And yes, I have expressed this concern on your portal.

Apr 05, 2024

Clinicians are good but they do not put out there schedule for the next month until the midway point of the month before. For example they do not have there April schedule out now.

Feb 05, 2024

Amazing experience overall!

Feb 05, 2024

I think I spoke to Nathalie on the phone, she was great with mevery patient, Five star customer service.

Feb 05, 2024

Brianna is the best.

Feb 05, 2024

Calls go straight to voicemail and they never call back. Website doesn’t let you book an appointment. I have no idea how they are still open considering you can’t get ahold of anyone to book an appointment.

Feb 05, 2024

It can be hard to get an appointment, but my massage with Kat was excellent.

Feb 05, 2024

So, my first ever massage was from here and it was amazing! I had continued going ever since for a third and second time. Now, earlier in the year i had went with an ex and the massages we got were... not the greatest and pretty rough. but i was willing to give the place yet another shot today. Now today, the gentleman was fairly nice to me however.. the massage was one straight out of hell. It was so utterly painful that i actually have bruises from how hard he pushed on me. He even beat on my back so roughly and enough times that afterwards he gave me a migraine. I don't think I can ever come here again after being literally bruised.

Feb 05, 2023

Amazing

Feb 05, 2023

Clean. Professional. Can be hard to get an appointment. But always very accommodating once there.

Feb 05, 2023

This is truly a place to go for a therapeutic relaxing massage ♥️😊

Feb 05, 2022

Every therapist is personable and professional. Customer service and attentiveness is 10/10

Feb 05, 2022

In addition to never being able to make an appt online, being met with a busy tone or no answer during business hours, and mediocre services, Sara, the on-duty manager, felt the need to be argumentative and extremely unhelpful when trying to transfers my credits to someone else. Just don’t go here. Even with the membership, About Faces ends up being less expensive with much better treatments and astonishingly better customer service.

Feb 05, 2022

No appointments available the rest of this year. Not their fault. I guess. Can't get help. Gift certificates from last year unable to use till Lord knows when.

Feb 05, 2022

Salibury Md suxs. Do not go there do not give them you business, they take money but no service.I was told ; by Natalie to go somewhere else.

Feb 05, 2022

The worse place. They just take my money and never allows me to get any appointment. When theyfinally got me in, they fired the person. All year they kept taking money out my account but never has appointments for me. It's like a scam to get a membership Never get a membership. They steal from you.

Feb 05, 2022

Was gifted a massage by my sister. I saw Stella. She was very professional and really worked out my problem areas. The time pasted extremely quick but I left feeling really good.

Feb 05, 2022

Yes please! Love love love the staff here! And the massage of course!

Feb 05, 2021

I tried to purchase a gift card online. When I attempted to submit my purchase request, I received an error message. Upon reviewing my bank statement, I realized the money was withdrawn from my account. I never received a confirmation or email from the company so I placed a call to the local parlor. After expressing my concerns with Natalie, she advised that she would make an attempt to contact the online department. 2 days past without hearing anything from Natalie or the online department, I place another call to Natalie. She stated that my claimed was reviewed but no further action had been taken. Another request was submitted on my behalf and she also supplied me a number to call to the IT department. I’ve called on two separate occasions and left messages. However Massage Envy has yet to return my phone calls. This was supposed to be a Christmas present for my deserving parents. I am utterly disgusted with the lack of professionalism and communication displayed by Massage Envy. I am out of my money and my parents still do not have the one gift that they wanted.

Feb 05, 2021

My husband Tim has major neck and lower back problems from a near fatal accident years ago. Hannah did an amazing job with him! Everyone in there office is kind and caring! I highly recommend the SALISBURY MASSAGE ENVY and especially Hannah our massage therapist!

Feb 05, 2021

My husband and I had a couples massage and it was amazing. Hannah was just what I needed and Stella for my husband. Just the right amount of pressure and knowing what place to work out (that I didn’t even know I needed!) Highly recommend , we will be back!

Feb 05, 2021

Rates ate gradually getting out of reach!

Feb 05, 2020

Got a gift card from my wife on Father's Day. I've been trying to see up a time to come in. 6 tries over a day in advance and still can't get a date. I'm sorry but if they are that busy that they can accommodate my time then I want a refund.

Feb 05, 2020

Great

Feb 05, 2020

I have never had a massage but due to some neck and shoulder pain a friend recommended a massage. The experience was good and it did help some, so I will try it again.

Feb 05, 2020

Specialized massage to your needs. Great value with annual membership!!