Massage Envy

Jan 05, 2025

Justin is amazing! He focused on the area that needed it the most without sacrificing the others. Neck and upper back feel SO much better. Going again in January, but might want to squeeze another massage in before then!

Aug 05, 2024

An absolute wonderful experience from the front desk reps to the therapist. Everyone is knowledgeable and freely share tips and they promote self care. Isaac's hands are magic his strength comes from within.

Aug 05, 2024

Ask for Me-Me, Isaak or Marie awesome therapist

Aug 05, 2024

Everyone at the front desk is amazing. Super friendly. Erin was amazing, as always. Love Rock Hill over my home location.

Aug 05, 2024

Great place with great people! From facials to massages, you can find what you need at Rock Hill!

Aug 05, 2024

I regularly work with Robert who builds on each session with those areas that give me the most relief and the most relaxation. I highly recommend him.

Aug 05, 2024

I've been a member of Massage Envy for some time now, and while I appreciate the services they offer, there are a few frustrations with their website and booking system that need addressing. Firstly, it's nearly impossible to secure a booking for a deep tissue massage without at least a week's notice. This makes it incredibly inconvenient for those of us who have busy schedules or need a massage on shorter notice. Additionally, the website does not provide any information on how many credits remain in my account. This lack of transparency is frustrating and makes it difficult to manage my membership effectively. While the massages I've received have generally been good, the quality can vary. Some sessions have been excellent, while others have been just okay. Overall, the massages are not consistently stellar, which is disappointing considering the cost of the membership. I hope Massage Envy can improve their booking system and website to provide a more seamless and user-friendly experience for their members. ---

Aug 05, 2024

Justin is an excellent masseuse! Everyone should try it. It was wonderful.

Aug 05, 2024

Justin listened and was attentive to my requests. He did a fantastic job.

Feb 05, 2024

Great customer service at the front desk!! They have quite a few different therapist with varying styles. I've been coming here for over a year. It's a nice spot.

Feb 05, 2024

Least relaxing customer service experience. I did a three month trial, was told that they would not charge me after the trial was over month to month, come to find I have 4 months of charges on my credit card statement without a single call from Massage Envy to let me know that maybe I should consider making an appointment. Tried getting a refund and the manager denied me and I have limited time to use massage credits. Miscommunication from staff and management about billing practices. Not transparent or customer friendly.

Feb 05, 2024

The weekend desk clerk was so very helpful. I was there at 8 am on Saturday morning and she was so sweet and helpful. She told me about Massage Envy’s three month deal. $225 for four visits. I signed up and am a very happy customer. Jeremiah was my masseuse and he did a great job. I wasn’t sore afterwards. Felt loose and good. Going back next week to try bio freeze I think it’s called. Supposed to help with tight sore muscles!

Feb 05, 2024

This is my happy place. Everyone is so nice. Absolutely LOVE Orson. Meme is a magician. If you want an amazing customer service experience, in addition to a massage that is always on point, this is the place.

Feb 05, 2024

This massage Envy is unprofessional and will scam you out of services that you've paid for. Go somewhere else. I was given bad information by multiple people here. Then told even though they provided bad information I would not be allowed to use services I had already paid for. Very bad experience. And the manager was not helpful at all... I'm sure I am not the only person who's recieved the short end of their poor communication and knowledge of their own policy.

Feb 05, 2024

Very rude and unprofessional I called and asked question about 3 expired sessions that just expired on September 29,2023 I tried booking and appointment at WingHaven location prior to expiration date at time this location had a new manager that I spoke with and she stated they just had hired a new esthetician wouldn't be starting for a couple weeks .Tried booking and appointment today and because I don't desire a membership with Spa Envy they wouldn't honor expired sessions. If they had better customer service and reliable techs I wouldn't have mind becoming a member.

Feb 05, 2023

Always enjoy a good massage. Courtney had a medium firmness. Very personable.

Feb 05, 2023

Had an appointment with Natalie and she was amazing! Perfect balance between gentle and firm pressure. Highly recommend!

Feb 05, 2022

An amazing place to unwind. This body definitely needs a good message more often and this is the place for that. Friendly staff, good pricing and great with their hands.

Feb 05, 2022

DO NOT SIGN THEIR CONTRACT. They call you incessantly and are rude. I recently was able to cancel my contract but can't use my credits due to a Corporate issue. "You can use your credits anywhere!" Not true. They are hard to work with and unhelpful. Wish I had never gone in. Massages are very average.

Feb 05, 2022

Friendly front desk staff who went out of her way to help me find an appointment when I explained why I needed it. Loved my massage therapist Natalie. She was very helpful and made me feel relaxed. After finding out what I needed worked on she concentrated on making sure those areas were thoroughly done. She was great at her job.

Feb 05, 2022

Great choices for therapist that fit your style. Affordable, clean, relaxing.

Feb 05, 2022

Massage by Jeremy was phenomenal. He was attentive, engaging and made sure that I was comfortable and that my needs were met. I left feeling incredibly relaxed and energized.

Feb 05, 2022

My mom got me massage for my birthday & Joe was great!

Feb 05, 2022

Tammy Rocks