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Massage Heights Stone Oak

5

4

3

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4.3
(154 reviews)
Review highlights

"Front desk staff was super nice and John Paul is truly a healer. I went in and could barely move my head and once my massage was over I honestly felt like I could run a …"

"Staff is super friendly and the therapists are highly trained professionals."

"My husband and I enjoyed our service so much that we are now monthly members."


Overview

Categories

Massage spa


Hours

Sunday

10:00 AM - 6:00 PM

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 7:00 PM


Description

No matter how strenuous your everyday can be, your body always helps you cross the finish line. At Massage Heights, we’re dedicated to helping you live happier and healthier through regular massage and skin therapy. Our Retreat is not meant to be an occasional treat, but rather a part of your routine that restores balance to your daily life.


Reviews

Jan 05, 2025

I got a facial with Andrea and a massage with Jared and IT WAS AWESOME!! I recently got out of some military training at Fort Sam Houston and I felt terrible. Andrea made my face look and feel amazing, and Jared made my back feel better than it has in MONTHS!


Dec 05, 2024

I called today 11/25 at 5:41 the women who answered acted as if she was disgusted I called. I told her about a mailer I received she said that’s not for the Stoneoak location but I live in Stoneoak then she proceeded to NOT want to help me figure out availability at a different location so I can use what your establishment mailed me. Don’t mail coupons if you don’t want people to use them. Receptionist needs training or a new job.


Nov 05, 2024

I just got done with a massage with Jared. He was absolutely incredible! Definitely recommend. If you decide to go, ask for Jared.


Nov 05, 2024

Very relaxing atmosphere and an easy check in. They offer great products along with their facials and massages.


Oct 05, 2024

Do NOT get a membership here. I have been coming here for over a year and was trying to reschedule due to a cold. They proceeded to tell me I’ll be charged $50 in order to reschedule plus the monthly fee of $80, which is ridiculous. Just disappointing because I’ve been going for so long. The masseuses here are great, Ana was fantastic. But the weird financial system that have set up is infuriating and you will end up paying more than what they say monthly. Just don’t get the membership.


Aug 05, 2024

Amazing massage. Can’t wait to go back again.


Aug 05, 2024

Love Victoria! Personable, listens to needs and provides a great massage!


Jul 05, 2024

I have had nothing but great experiences at this location and the staff is very helpful and friendly. Earlier today I spoke to Brittany on the phone regarding my membership and she was so sweet and helpful. Great place.


Jun 05, 2024

GET YOUR FACIAL WITH ANDREA!!!! You won’t regret it!!! She is absolutely theeeee best! I’ve had so many facials done by so many different people and none come close to how amazing Andrea is. Sometimes I think people forget that besides being a facial cleansing experience it’s supposed to be a relaxing spa experience and when I get my facial done with Andrea I feel like I’m at a high end resort spa getting treated. She knows a lot about skin care but also a lot about making it the best most relaxing experience and always making sure you’re comfortable. Every time I leave my skin feels amazing but also my mind and body feels so relaxed and renewed by just a facial. I told my husband the other day if she ever left I will just cry because nothing compares! She goes above and beyond just the basic care of a facial. My monthly visits are my favorite days and each time I wonder why I wait a month to come back I’m just in heaven! :)


May 05, 2024

Cheyenne was wonderful!! Great massage, and was super informative about the techniques she was using. Front desk was helpful, and super easy to book online!


May 05, 2024

First time here and it was an amazing experience. Definitely going back.


May 05, 2024

Great massage place that does all the compliance and reviews. Everyone is very professional! Always feel better afterward.


Mar 05, 2024

Buyer beware. Online pricing at time of booking does not match cold-call non-member price gouging. Booked 90 DT massage for finance at $150, received call 48hrs before that price increased to $230 because of non-membership based pricing. 0 recourse, empathy, or willingness to work the customer, fair enough! Called, cancelled and made a booking down the street ar Lavender Falls Face and Body Spa. Book somewhere else and save yourself the hassle. Its 2024, if they can’t align pricing online at time of booking with what they actually are billing customers for, you should look elsewhere.


Mar 05, 2024

John Paul, "JP", is the best massage therapist in San Antonio! I've been getting massages for decades to help with aches and pains from spending too much time in front of a computer. Not only does JP keep me feeling great with this regular maintenance but he helped me regain range of motion I thought I would never get back following a hip injury!


Feb 05, 2024

Doesn’t honor their Groupons, they’re rude & horrible customer service. DONT RECOMMEND.


Feb 05, 2024

Friendly staff, and convenient location.


Feb 05, 2024

Great massage! Very relaxing!


Feb 05, 2024

Great place. Highly recommended. Ladies in the front are so nice and friendly.


Feb 05, 2024

I came here and worked with John. I told him to wanted medium to firm pressure but it was done with a pretty light hand. He never asked if I thought the pressure level was good and didn’t offer me a choice of what scent of lotion I’d like, like my friend who also came received. Her massage went well and the place seemed clean. Pretty much left with very little relief. Very disappointed. Update: received another massage with Victoria and she was very kind and had awesome pressure. I loved my massage with her


Feb 05, 2024

I have been a member for almost 10 years . Over the last 6 months , my appointments have either been cancelled or changed at the last minute . Today I I was told it needed to be changed to make it convenient for the massage therapist. It would be cancelled if I could not change . I indicated I might need to cancel my membership. I was told that was fine.


Feb 05, 2024

I went there for a 90 minute sports massage and it was fantastic. However, I also booked a facial following my massage, I moved my schedule as they suggested to make sure that it was before my facial and they canceled it halfway my massage. I live 40 minutes away and this was very inconvenient, it was also my birthday , and they didn't even offer anything to make up for that. I will not be going back.


Feb 05, 2024

I've been going to this Massage Heights for a few years now, first due to cluster tension headaches and now for therapy due to an injury. My utmost gratitude and appreciation for Sherri S. who always manages to send my neck and back pain away. I very highly recommend her.


Feb 05, 2024

Joshua, is highly skilled and you can feel his expertise. I have had him work deep tissue, tight muscles and tension areas. Amazing experience! Looking forward to my next appointment! Comfortable, clean, and relaxing! Highly recommended Joshua M.


Feb 05, 2024

Masseuse change very often in this place.


Feb 05, 2024

My niece bought me a massage through Groupon for a 60 minute massage with choice of one elevation add on. I went to 3 different Massage Heights and had to pay for two massages because they would not honor my gift certificate to get my massage. The third time I tried to use my gift certificate, they said they would not honor my gift certificate because I had already been a customer with them before. I told them that it doesn’t say anywhere in the fine print about it having to be someone’s first time going to massage heights. She said they couldn’t honor it. So don’t ever get a gift certificate for this place because they don’t honor them. It is just ridiculous!!


Feb 05, 2024

Professional and full of relaxation. Massage Heights attended to my needs beyond what I originally expected. Newly member and returning customer. Thanks for the stress relieving experience!


Feb 05, 2024

Used Massage Heights for a team appreciation event and they were amazing! Very accommodating, good communication, on time; everyone was very. happy with their massages and we hope to be able to do this again. Cannot recommend them enough!


Feb 05, 2024

What a rip off! Their membership only includes use of the massage hours if you are active and continue to pay them. I had 5 unused hours and they wouldn't let me use or share them unless i continued to pay for the "membership". I encourage you, if you use them to only pay per session. They aren't even pleasant about it!


Feb 05, 2023

Been to massage heights before and was gifted a groupon from here and they wouldn’t honor it as I have been here before. Didn’t want to honor as credit or anything and wanted to up sell me a $160 monthly package.


Feb 05, 2023

Great atmosphere. Help is always friendly. Not 5 because they are hard to reach by phone.


Feb 05, 2023

If I can give 0 stars, I would. Last month, I only received a 45 min session for the one-hour massage that I paid for. The massage therapist called me in late (about 5 minutes after my scheduled appointment), and finished before the hour was done -- I arrived 15 minutes before my scheduled appointment. Additionally, the customer service I've experienced with them is one of the worst! Today, I came in for my appointment and I was told that I wasn't on their schedule. The retreat director, Julie said that the text confirmation that I showed her was sent to me by mistake. She repeatedly blamed the computer/scheduling system. I called her a few minutes after and inquired about membership cancellation. I ended our phonecall by asking her to leave my membership as is (active), and not cancel it. I confirmed that she understands that my membership is to remain active. A few hours later I discovered that she had cancelled my membership and I lost my unused credits. I had to call her back again to reinstate my membership. I do not recommend this location and will urge my friends and family to stay away for this location.


Feb 05, 2023

Jolynn is great! She does my deep tissue massages.