MGM Grand Spa & Salon

Jan 23, 2025

LaToya delivered an exceptional haircut that exceeded all expectations! Her extraordinary technical skills and warm personality created a truly memorable salon experience. Not only did she masterfully craft the perfect style, but she also made our entire interaction enjoyable and personalized. Her attention to detail and genuine connection transformed a simple haircut into something special. Absolutely recommend her to anyone seeking a top-tier styling experience while in Vegas!

Jan 16, 2025

Getting ready to unwind and immerse myself in pure relaxation at the Grand Spa & Salon! Did someone say pamper time? 🌟 Can't wait to feel rejuvenated and stress-free. Sometimes a little self-care is all you need to tackle the world. 🧖‍♂️✨ Putting relaxation mode on!

Jan 09, 2025

The spa itself is very nice. It’s clean, spacious and offers privacy areas for modest clients. Plenty of amenities & squeaky clean showers. Sauna was wonderful! Front desk personnel were inviting, pleasant and professional. They created a very welcoming experience. My masso therapist deserved one star however…….. I had ordered a custom massage and she needed continuous redirection to concentrate on my three requested areas. Additionally she NEVER stopped talking during the session. She gave me a step by step account of her experience taking care of her mom as her health declined. I redirected the one sided “convo” multiple times to imply I would like to relax & possibly snooze during my session but she kept talking. I refused to reply to her finally at all hoping she’d get the hint. Nope! Aside from blatantly coming out and telling her to zip it, she wasn’t getting the hint that her conversation was ill timed & unwelcome during a “relaxation hour.” I left feeling stressed and disgruntled. I won’t return to this location. I realize everyone has issues in life they need to vent, however when someone pays $200 to forget their own daily grind for an hour, STOP TALKING!!

Jan 06, 2025

Kat, Johnathan and Victoria were amazing. We got hair and makeup done, they were all nothing short of amazing!

Jan 06, 2025

This has the potential of bring a 4 or 5 star. I had a skilled masseuse but she was quite unfriendly and unhappy. The jacuzzi wasn’t working. I was told the spa would close at 4 but in the middle of my steam session at 3:30 an attendant came in and told me they were closed. When I asked to speak with management they confirmed that I could use the facilities until 4. All this for a steep price with a prepaid gratuity at 20 percent. For the money I would recommend you go somewhere else even if you are staying at the MGM.

Dec 06, 2024

Fantastic massage! I got the 100 minute signature and it was great. Alicia is awesome! Plenty of amenities. Hot tub, wet sauna, dry sauna, relaxation room. And it’s not coed

Nov 06, 2024

Booked an important hair appointment for my nieces wedding, on arrival was told it had been cancelled at 08:00 am this morning. Apparently they rang me! There was no effort whatsoever to inform me! No missed calls, no text messages & no emails. So so disappointing. There may have been time to rearrange somewhere else! Incredibly poor professionalism.

Aug 05, 2024

I will start by saying the massage ladies were amazing and our massages were pretty great. Staff doing our pedicures were also super nice and seem to do a great job as well. It did stink to realize only after paying and arriving downstairs that the spa is separated by men’s and women’s. We weren’t aware there was not a joint area for those that book the couples experience. The reason for 2 stars is despite the great staff my husband came home with athletes foot directly after 😬 we thought it was peeling from the spray they use during the pedi but it quickly took over his full foot. We also did not use the pool so we’re positive it came from the spa. When we called they did comp his pedicure but he now has to work in 100 degree weather in work boots with his foot covered by athletes foot until the medicine kicks in. Super disappointing end to an almost 800$ experience.

Aug 05, 2024

This place feels old, rundown, and outdated.

Aug 05, 2024

This place is heavenly!!!

Jul 05, 2024

This was our first visit to this spa, where my husband and I enjoyed a 50-minute couples massage with hot stones. The massage therapists, Mallory and Irene were exceptionally friendly, polite, and welcoming. We were thoroughly impressed and will definitely be returning.

Jun 05, 2024

By far the best haircut experience i’ve ever had. Kat was incredibly kind and nice. I really enjoyed the conversation and the incredible hospitality by the entire MGM Grand Spa team. I will go out of my way on my next Vegas trip JUST to visit this Kat and this team again!!

May 05, 2024

Been coming here for years. It's a decent enough spa but in comparison to other spas in area, due for a renovation. Honestly, pretty surprised that they haven't scheduled one or completed one at this point. if and when that happens, I would definitely hope to see some type of cold therapy tub or room. At my current visit the tile around the hot tubs are cracked and flex when you walk on them. For the last couple of years, the hot tub itself is either out of commission or not functioning properly. During my current visit, and at my last two prior, it operates with the water level only about 70% full. Their spa menu has dwindled from what it once was, which makes me sad because I love the place. They used to offer body scrubs completed on a shower table, cupping, private spray tans, 5-day day passes, etc, All have disappeared from the menu of services over the years. With so many spas as an option in Vegas, I feel like they really need to make some changes to make this place special again. The spa advertises to be open until 6 PM but the guy on the men's side shut down the sauna and steam room at 5:30 the other night and when my husband asked to have it turned back on he declined. The service providers on the other hand are consistently excellent. Sammy, in the men's spa is phenomenal. I have never had a bad facial or massage here. They're all extremely knowledgeable and superior at their craft. I will continue coming, but I definitely hope to see some improvements in the coming years.

May 05, 2024

My husband and I had a couples massage. We loved it. We also got to spend some time in the spa area. Hot tob, sauna, steam room and areas you can relax. They have showers with shampoo, conditioner and body wash. They also have lotion and makeup remover. The only thing I would love to have is maybe a coed area so if you have a couples massage, you can relax before and after with your husband/wife. This is the 2nd time we have gone and it won't be the last. You can go to the spa if you aren't staying there. You just pay and you have the day.

May 05, 2024

meh

Apr 05, 2024

Greta rooms and restaurants

Apr 05, 2024

Not the worst gym but has less machines and options than my condo gym in Toronto and closes at 6pm. The hours are brutal for a city and hotel chain that prides itself on being accommodative.

Apr 05, 2024

Stayed in Vegas for a convention at another hotel that didn't have spa service available. MGM offered the services at median price but since my convention was in the same location it was a win win. I disappeared later in the convention after reserving a hydrofacial a few days prior. It winded up to be $300 but loved it. The lady who did my facial was awesome and knowledgeable. First time doing any type of spa for myself the tech made me feel comfortable and explained before and during so I knew what to expect. Constantly checking to make sure I was OK and added home advice for maintaining healthy skin. My face was so clean and glowing when I left and I haven't seen my pores look so good. If you wee early to the appt you can relax in the jacuzzi, suna, steam room, or just sit and watch TV. You have e access to these services some time after the appt as well. The hydrofacial was amazing and I highly recommend. From now on I am doing spa treatments especially a hydrofacial every couple months from now on. 3 weeks later and my skin is still amazing and easier to maintain prevent blocked pores, acne, oil and dryness balance. With the advice I was provided by the tech I also finly invested in facial products to help with preventing wrinkles and roving the few I do have for F lines, daily cleasing, and hydration. Never looked back and feel so good. A must if you are in the area and worth it.

Apr 05, 2024

The spa at the MGM is decent. The spa area includes a hot tub, steam room, dry sauna, and lounge (with drinks, snacks, and TVs). I do wish they had a cold pool, though. The massage was excellent - I only wish I'd done it on the last day of my trip out there, since it knocked me out!!

Apr 05, 2024

Will nickel and dime you like crazy - go somewhere else

Mar 06, 2024

We came to check it out and were planning to use water treatments and swimming. We requested to tour spa before purchasing the pass , we were denied to walk through facilities. We have decided to go to some different place Very impolite and inconsiderate

Mar 06, 2024

nice spa when staying on property. May be better options, at other locations, for the cost.

Feb 06, 2024

Best massage I’ve ever had. Liset is someone I would highly recommend!!

Feb 06, 2024

Better than average workout room. Ample weight training and plenty of cardio machines. Clean. Only provide water cooler and hand towels.

Feb 06, 2024

Have you ever reserved and paid for a service somewhere and they call you later and say oh we are charging more this day for blah nonsense event (in this case it was F1 racing that is the most irrelevant thing to a spa massage)? Well if you have not tried the MGM Grand Las Vegas Spa then you may get lucky and win yourself one of those opportunities. My wife reserved a massage session and we planned our day around that time only for them to later call and say oh we have increased our prices today for the completely unrelated event and forgot to update ( in other words forgot to maximize the amount we want to rip off people staying at our hotel). This level of unprofessionalism was a new low in my experience even for Las Vegas standards.

Feb 06, 2024

I booked a massage at the regular weekend rate, pre-paid and pre-tipped. As I was walking over to the spa they called me to inform me that the price I had already paid was no longer the "correct rate" for F1 weekend and that I would have to pay an additional $40 to keep my appointment, but that I could cancel "at no cost". Attrocious bait and switch. Horrendous missmanagement. Never staying here again.

Feb 06, 2024

I can truly say that his place is magical. Wonderful food, great gaming and the energy of the room is vibrant from wall to wall. Excitement in every aspect of this incredible experience of the Vegas lifestyle.

Feb 06, 2024

Lovely day spent away from the buzz of the strip - well needed after a busy week. No communal area for couples - suprised to find after we had paid that men and women are kept separate in the spa. Turned out to be wuote nice that you could concentrate on relaxing. Lots of amenities- water, coffee, apples and magazines. Pool area clean, sauna could have been hotter but still lovely. Changing areas well looked after, showers lots of towels, razor and shampoo, conditioner and lotion provided. Hairdryer and straighteners, make up remover and hairbrushes. We went out of pool season so didn't have swimsuits - Front desk only sell mens swimwear, shops close by were $180 for a pool party type swimsuit. We went to burlingtons nearby and kitted ourselves out for $20.

Feb 06, 2024

Rooms are Smokey and small. The gym doesn’t open until 7am. If you want to gamble and crash it’s fine… if you want a vacation it’s not good.

Feb 06, 2024

So i have good and bad for this BAD- they need to give you more info when making a reservation for a couples massage. We wanted to experience the spa together and paid extra for what we thought was the route to do so, no… you get massages together and than you go your separate ways, kind of a bummer. Next $400 for a 50 min massage/spa experience Well our massage was 40 mins tops. I watched that clock like a hawk, they didn’t start till way after 3:10 and were done before 3:45. So much for a 50 minute massage. Do your research and go somewhere else. The staff in the women’s area, were not helpful to my girlfriend at all, they walked her to her locker and that was it. No info no tour nothing. Good- the 2 gentleman that we’re working in the mens area during our appointment time on 1/29/24 3:00pm They were very helpful to me and gave me a tour and treated me like a new guest and I couldn’t thank them enough. Overall $400 not well spent id say $200 would have been what i would actually pay if i ever wanted to go back there. Probably wont though. Do your research before making any purchases

Feb 06, 2024

Unfortunately I had a terrible experience. 😔 I was looking forward to pampering myself. First my appointment was pushed back until 3pm. Then told at 3 I could not get all the services I scheduled because they closed at 6. I felt rushed. Told to carry my stuff around because the locker room would close. I got a hudrafacial first. It felt rushed. It was painful and the acid burned my skin. So painful days later. I was told I could not get a baylange hair because of time, only single process. I booked $500 worth of spa I never got to use, when I checked out my bill was $900. I looked terrible. My hair was orange at the roots. My skin was on fire and my $90 manicure consisted of a different color and some hand lotion. So disappointed. It was a wellness trip. Now we are road tripping back home and I look worse going home than when I arrived. Never felt important. I felt to be more of a hassle to everyone. Rushing to get home. I hope you will make this right. I was apprehensive to leave a review but I think this was important enough. It’s worth complaining about. Or atleast in this case, this is important enough for me to defend myself.