Nail Art Studio & Spa

Jan 31, 2025

I love this salon. It’s a little pricey but they are very clean and give the best massages!

Jan 29, 2025

Editing my review! My nails for a FILL were $90 before tip ( for the blue French ) I went back in to get them redone because the sugar sparkle was coming off. They were super nice and accommodating. I would probably come back for a head spa treatment- the prices are just extremely expensive. I paid $97 in total and I did get a 10% discount being my first time. The staff is super friendly and it’s super clean and nice I think it just is the price that’s too much.

Jan 29, 2025

My visit was AMAZING! John did an awesome job on my pedicure and nails. The salon is always clean and the staff are very welcoming. I will definitely recommend them

Jan 29, 2025

PHENOMENAL experience!!! There’s no strong acrylic smell when walking into the salon, very welcoming. My family & I came to get our feet done and it was the best choice to come here. We had John, Minh, Mai, & Nam. They did a breakdown about any questions we had. The best part was the eye mask and massage. It felt like heaven. Definitely will be back. P.S they also have drinks to offer and have a wireless charger for your phone.

Jan 22, 2025

Excellent service with experienced and diverse staff. I loved my manicure and pedicure.

Jan 22, 2025

Nail Art Studio & Spa is New & Unique. "I rated one star solely for cleanliness. I have written and erased this message several times, as I believe negativity can erode and is not pleasant to share. I also understand that there are always two sides to a story, and here is mine." I had a deeply upsetting experience at Nail Art Studio & Spa. I brought a 9-year-old and a hospice client, hoping for a peaceful visit. While quietly discussing with the patient that we couldn’t afford to return due to the high prices, a male attendant (filling the pedicure tank) overheard and reported this to the individual whom confronted me and without asking for clarification, she asked us to leave, stating that pricing conversations will not be held in the establishment, despite it being an explanitory conversation. The attendant even recorded our pleasant interaction, although it felt invasive and humiliating. In departure what made this even more distressing was realizing we were the only caucasian customers in the salon, which added to the underlined tone of being unwelcome. We chose the $59 service. The prices are $144, $115, or $59 and `a la carte, making it difficult for those on a budget to return. This experience left us feeling discriminated against and deeply disrespected. I cannot recommend this salon to anyone seeking a kind and inclusive environment.

Jan 22, 2025

The place was very nice and clean but the nail tech that I had kept cutting me with the drill thing. I had to tell her multiple times that she was cutting me. I get dip powder on my natural nails and while she was filing them she took a chuck out of the side of one of my nails and tried to fill it in with the powder so now that one nail is extra thick on that side. I also asked for a basic design. Just a heart in the middle of the nail and the tech tried but it did not turn out good.

Jan 22, 2025

The salon itself deserves five stars and so do the services offered! The atmosphere is very pleasing and the experience is delightful. Nam is my go to but I've seen the art of other nail techs there and its been great! I always look forward to my appointments.

Jan 15, 2025

Amanda is the best. She always for my nails and today I had my first manicure it was the best ever. I will always recommend this company.

Jan 15, 2025

I had a pedi at 1245pm today Jan 12, 2025. There were some communication issues and I had to explain that I wanted a French pedicure with clear base and not pink. That was not understood so at the end if my pedicure it had to be corrected. However, the service overall was good. I was very disappointed that I purchased a product after my service for $45 and when I got it home it was half empty. I think I may have been sold a sample and not a full size product. I've included a picture of the Product...it is less than full. The package says it i si 4.2 fl oz and when I weigh it...it is less than 3.1.oz. I would expect a full size product and I dis NOT receive that.

Jan 15, 2025

I was so excited for this place 😭 everyone was really friendly and it’s really nice inside. But all of my nails were crooked and the dip looks so horrible. Definitely not worth $78.

Jan 15, 2025

👍🏼

Jan 05, 2025

Amazing service and great prices!

Jan 05, 2025

First time here and it was wonderful, Mai took such care of my badly needed feet. Everyone was very polite and I would recommend going there. I will be back.

Jan 05, 2025

Had a schedule mani/pedi with Amanda, appointment was adhered to, and completed within a timely manner. First time using the Normandy location, the business is immaculate, and Amanda has been my tech for the past 6 1/2 years. Highly recommend

Jan 05, 2025

I was new to the area and had an event to attend, so I decided to try this salon on November 21st because it was nearby. My friend and I called ahead for quotes and made appointments together, as they offered a 15% discount for groups. My friend opted for a manicure, while I chose Gel X. When we arrived, we checked in and informed them about a website promotion, which they said would be applied at the end of the payment. The atmosphere was inviting, they played music and had native shows being played on some of the TVs, and the owner (male) with super white veneers seemed friendly. He tried to educate the customers about the product being used. Unfortunately, while my friend was getting the manicure, the tech attempted to charge for gel, which was unexpected. Based on our earlier conversation, we had already confirmed the price, so my friend said if the price is not being honored I don't need the service. After a brief discussion in their native language among the staff, they assured that the original price would stand, and they proceeded. They offered my friend a list of drinks, and my friend chose some wine. I didn't realize there were drink options available when I was asked, so I opted for water. My nail stylist was Amanda, who was introduced as a Gel X specialist. However, there was a language barrier, and Lena, along with another technician, helped translate for me. I chose Gel X because my nails had thinned out from previous acrylic and dip treatments, and I was working on regrowing healthy nails. I requested to have my nails buffed without any drills, but the technicians insisted that it wouldn’t work and that the nails wouldn’t stay. I knew it was possible since I had experienced it before, so I stood firm on my choice. Unfortunately, when Amanda matched my nails with the tips, they didn't fit properly, and some ended up crooked. I brought this to Amanda's attention multiple times with the help of the translator, but she kept saying she would fix it later. When she was about to apply the gel, I had to stop her because my nails weren’t how I wanted them, and she hadn’t fully addressed my concerns. She then commented that my fingers were too big and assured me that the gel would correct the issue. I started to feel anxious and irritated. After the gel was applied, I was unhappy with the outcome. Most of my nails were uneven and not completely covered. When Amanda was about to drill, I told her to take the gel off because I felt unheard and frustrated. Lena then stepped in and sculpted the gel to fit my nails properly, shaping and fixing them. After ensuring that my nails were safe and fully covered with gel, she drilled to remove any excess and achieve the right shape. I believe the results would have been better if I had started with Lena from the beginning, but she did her best to make my nails as even as possible. In the end, I learned that when you know what you want, it’s important to be firm and direct. I would consider giving them a second chance, but next time I would go directly to Lena.

Jan 05, 2025

Lena expertise and effort was above and beyond. I got the Royal pedicure, truly fit for a Queen. I highly recommended this very clean nail spa and my new sweet friend Lena. 🧡

Jan 05, 2025

Lena is amazing and very diligent about her craft !

Jan 05, 2025

Love my nails that Nam did today ♥️ I will definitely be back!

Jan 05, 2025

My first experience with this salon was disappointing due to some miscommunication and mishandling. I sent photos of a Gel-X set I wanted and was quoted $80 by Amanda before booking an appointment. On the day of my appointment, I called to see if Amanda could take me earlier, only to find out she had gone home sick and my appointment wasn’t on the books, which is why I hadn’t been notified. While disappointing, I rebooked for the next day and was told I’d be contacted if Amanda wasn’t available. The next day, I received a message saying Amanda was still out, but another tech, Heather, could do a less intricate design. I agreed to come in, and Heather was very sweet and worked on the set I had originally sent photos of. However, at checkout, I was charged $145 instead of the quoted $80. When I explained the discrepancy, I was told the price could only be reduced if the nail details were removed. Not wanting to cause a scene, I paid the total and tipped Heather 20%. The next day, the salon reached out to apologize for the mishandling. They explained that I should have been given a price upfront at the salon to avoid surprises. They offered a partial refund and to fix some small issues with my set, which I appreciated. I plan to return after my vacation to see Amanda and give the salon another chance, as I understand mistakes happen. Thank you for reaching out and working to make things right!

Jan 05, 2025

My pedicure was done well and the massage I received was exceptional. I am not sure who the lady was due to the language barrier, but the salon is new and inviting. Def would return.

Jan 05, 2025

Nail Art Studio is so inviting and relaxing! It’s a beautiful spa and no toxic acrylic smell in the air! I LOVE it!

Jan 05, 2025

Nail tech Jaz was AMAZING!! The dad owner is rude. The older gentleman at the front desk. How in the world do you charge $55 for a 3yr old toes paint and nails paint? This place is a rip off with the prices. Came on grand opening offer they had with getting vouchers for the amount spent. That was a lie up front too. You can only use one voucher per visit which was never told up front. WOULD NOT RECOMMEND ANYONE TO GO HERE FOR THAT PURPOSE OF CHARGING ADULT PRICES FOR A 3yr old!

Jan 05, 2025

Not worth the price. The salon is nice and the pedicure was lovely. Unfortunately the nail tech I had left me disappointed. I went in for an acrylic fill in, the tech used builder gel with our asking, costing $20 more than I was expecting. She didn't shape my nails at all, and the polish is extremely sloppy, there's extra polish all around my nail bed and finger tips. Not worth $65

Jan 05, 2025

The new salon is extremely nice, and I was excited to know that there is now a salon in this area. I went in on Tuesday, 17 December 2024. I requested a fill-in. The tech did a gel product fill-in instead of acrylic without asking me prior. The polish used was gooey, but I wanted to trust the process. I was billed $70, extremely expensive for a fill-in due to the tech using a different product. Today is Friday, 20 December 2024 and the attached picture are my nails currently. The polish is peeling already. I was so hopeful, but I will not return.

Jan 05, 2025

The salon is very quaint, quiet, and clean! Staff are friendly and welcoming! I loved the tech who did my nails, Amanda; she went above and beyond

Jan 05, 2025

The shop is amazing it’s the latest in technology. Amanda is the best.

Jan 05, 2025

UGHH !!! WHAT CAN I SAY ?! I ABSOLUTELY LOVE THIS PLACE !! everything from the service to the atmosphere, this place is AMAZING !! the employees, customer service and staff are great here !! i will be coming back again!!

Dec 05, 2024

I cannot recommend this place enough! Had a facial and nails done, everyone was so very nice!

Dec 05, 2024

I had an awesome experience, Ms. Lily was wonderful, definitely I will return.

Dec 05, 2024

Kim was awesome! Came in for mani and pedi and was super thrilled with the service I received. Will definitely be back again.

Dec 05, 2024

Thank you Heather !!!amazing job gel manicure and pedicure I recently moved to Jacksonville from NJ went to several different places had a bad experience. I decided to check this place and glad I did!!! Very spotless place, new and beautiful. Always someone cleaning and everyone very friendly.

Dec 05, 2024

The staff was very attentive and professional. Complementary drinks! The color selection is great and the massage felt so good and my feet are smooth thank you!

Dec 05, 2024

This new place is very beautiful! They have lots of beautiful colors to choose from and they do regular nail polish! The chairs are brand new and comes with a charger for your phone (must have the special case though). They offer complimentary beverages such as water and Coke. It's a bit pricey but they are worth it.

Dec 05, 2024

Beautiful new salon!