Neihule Flagship Salon

Feb 05, 2023

Came in and was

Feb 05, 2023

I’m a little sad that this school is so complicated. I’ve been calling to schedule a tour and haven’t been able to get an answer. I’m looking to start as soon as possible so I decided to come in (I don’t live near by) first thing it’s in the heart of Downtown LA and they don’t have parking. I had to pay $10 dollars for parking just to be turned away. I was told they only do 2 tours a day one person per tour and they were fully booked! When speaking to the receptionist she was nice but offered little to no help.

Feb 05, 2022

Called me asking me to come in 20 minutes early saying I could be seen early. Then they preceded to not start my appointment early. They also mischarged me. My booking told me it would be $55 dollars and at checkout they charged me $65.

Feb 05, 2022

Great service!

Feb 05, 2022

This a great place for a haircut DTLA. Recommended!

Feb 05, 2021

I asked the girl FIVE Times how much is this going to cost ? “ it’s in the book “ with no book to show in sight ! then she finally gets up & grabs this book by the front desk with prices yet none of the options say how much it is for what I’m getting done.. I ended up doing acrylic & gel & gel on feet costing well over $200 . Two nails broke next day . I called & they said it’s $20 each nail plus design fees . After paying about $50 I got my nails fixed ; only for one of them to break again! She also did all gel on one of my fingers & still charged me full price (as she would if I got gel and acrylic. ) She mentioned this would be the most durable nail which was true . The other nails were very hollow & light can be seen through them . The all gel nail was solid with no light penetration. l even still have a few nails as l want to replicate the all gel nail yet with a professional nail artist that is upfront with me with the work their doing. I understand it’s art & it can come pricy ; yet I got bait switched with the front desk telling me I can get a manny petty for $100 .. as I’m getting my nails done l ask how much is this going to cost ? It’s in the book then changes the subject or she goes to talks to other clients & workers . Talk about being stuck there feeling awkward & embarrassed . Salon experience seemed like a joke . 7 1/2 hours & the foot massage was no more than someone rubbing lotion on your feet charging up the ying yang .. don’t even get me started with the parking. Costed me so much money putting money in the Meters .. about $20 ... not valet but for the meter about a mile away from the salon . All in all this experience has left me very stressed , & embarrassed & all these charges add up so quickly! All in all , I didn’t even feel like I was being pampered or well taken care; for the heavy price this is unacceptable. Please be up front with your customers in what your prices are for the service ahead of time. What if the customer can’t afford it ? In a way I kind of feel I have been robbed. I originally called planned on paying $100 when I spoke to the women on the phone then give them $20 tip but I ended up paying over $300 for a mani pedi that didn’t last a week. It’s not worth the stress or the $$$$

Feb 05, 2021

I sadly spent $95 for gel tips and pedicure in which three nails fell off after the “5 day free repair” timeframe and exactly on on the 7th day. I decided I would never waste my money here. As a New Yorker I am already familiar with quality nail salons and this place is all about looks but not quality/durable nails.

Feb 05, 2021

The greatest

Feb 05, 2021

This salon gave me a perfect manicure and with exceptional nail colors. I was so delighted with the polish I bought it!

Feb 05, 2020

I went today for service the receptionist was not friendly at all she a big attitude problem I don't think want to spend my money in this place anyways to expensive

Feb 05, 2020

I'm in love with my new nail place. Anne is the best!

Feb 05, 2020

So cute inside and clean! Great staff-very friendly! And Tammy is very talented!! Highly recommend for group events too! They're very accommodating.

Feb 05, 2020

Warning! I paid for a $94 Gel Extension Manicure here and 3 nails cracked and broke over the weekend within 2 days. Their desk woman Katie wants to know why I didn't speak out sooner but they were close on the weekend. This place is getting a bad rep amongst the beauty and fashion community and it is well deserved. This place does not stand by their work nor offer guarantees and instead try to shove you onto more sub par aestheticians. Why would I want free work from a bad nail technician, clearly the place is ran poorly that they don't understand I do not trust their work and you should not either. Annie or Elena or whoever else may or may not do gel extensions - a highly specialized branch of nail art btw. They use very cheap materials and then will not offer a refund when they see their employees may need some extra training or better materials but they are horrible and not fair at all want me to burn gas to go down and get more money WASTED. Why would I go back there? This is pathetic. Refund me.

Feb 05, 2019

After searching all morning for someone to give me a full set I finally found this place who had someone available. I was really excited because the inside was so cool and fun vibe. Unfortunately after sitting in there for nearly 3 hours, getting the shape i didn’t want, and paying way to much I was extremely disappointed. Probably will not go back.

Feb 05, 2019

Amazing place with excellent staff , I really like my new nails and the price pays off.

Feb 05, 2019

First time to this Salon and I absolutely loved it! Had my hair done by Jay, she was amazing! Will definitely be going back!

Feb 05, 2019

Good

Feb 05, 2019

Great service, fantastic staff and very personalised care .. hospitable environment .. spic and span .. highly recommended... and they do all the big shows in LA ..

Feb 05, 2019

I am staying at Nomad hotel down town LA and happened to walked by and decided to check in here. I just got my mani and pedi here and met such wonderful staff. This Korean lady was super nice to me and I got the best service from cashier desk as well. Thank y’all !

Feb 05, 2019

I was in town attending a wedding and needed a hair trim badly. They were able to find time for me on 2 hours notice. Kimberley was fantastic—she clarified what I needed, checked with me as she progressed and made sure I was happy when she was finished. Great place, great employees and great service!

Feb 05, 2019

Loved my manicure. They did a really great job, took their time to make sure it was perfect.

Feb 05, 2019

Made an appointment and when I showed up I wanted around for several minutes. Originally the girl who checked me in said she was just finishing up, then she came over and told me the stylist didn’t book her previous appointment correctly and I needed to reschedule. I explained I was only here for 1 day on business. Cost me 6 bucks for lyft ride there.

Feb 05, 2019

Outstanding! Came in here on a trip to CA and was blown away by the service received. The staff here specializes in gel and designed nails. I chose a mauve gel nail and the results are amazing! This location is incredibly close to Koreatown Plaza as well. Highly recommend.

Feb 05, 2019

You need a haircut with style? Demitri is the man! He is great with the scissors, listens and understands what suits a customer well. Changing hairdressers can be a pain, definitely found one now!

Feb 05, 2019

best nail salon hands down. I am, super happy with the services. They really went above and beyond for,

Feb 05, 2018

The salon looks lovely, but unfortunately I cannot say that about the service. The receptionist was ignorant and the girl who did my pedicure and manicure was rude. I did not feel welcome at all. The quality of the manicure and pedicure was very disappointing. All my nails were shaped uneven and differed in length and the nail polish wasn't applied nicely; however, the nail polish latest. When I went home, I kept the manicure, but I redid my pedicure. Overall, I do not recommend this place.