Nuansa Spa

Jan 05, 2025

I had a great experience with Nuansa Spa, and it all started with their exceptional customer service. Initially, I was a bit sad because the concierge team informed me that the time I wanted for my service was fully booked. However, the very next day, they followed up with a call to let me know that someone had canceled and asked if I was still interested in coming. This thoughtful gesture truly showed their dedication to accommodating their clients and ensuring a great experience. Once I arrived, the service exceeded my expectations. The staff were welcoming, professional, and attentive to every detail. The ambiance was serene and luxurious, providing the perfect setting to unwind. My treatment was absolutely wonderful, leaving me relaxed and rejuvenated. The cost here is very reasonable, comparing to other luxurious treatment in Manhattan. I’ve been to many other places , but the service here exceeds other places. I love deep tissue massage with a lot of pressure and they provided me with the exact what I needed. It’s rare to find such great service while great cost these days, I highly recommend Nuansa Spa and can’t wait to return for another visit!

Jan 05, 2025

The staff was incredibly welcoming and spa was spotless, with a calm, serene atmosphere that immediately helped me unwind. My massage therapist, Naru, was amazing. I left feeling relaxed and rejuvenated.

Nov 05, 2024

Amazing amazing experience 1000000% recommend you get your money's worth, this place is quality

Nov 05, 2024

Great massage! Naru was my masseuse and she was very experienced. Highly recommend her.

Nov 05, 2024

Please avoid at all costs. I've gotten many deep tissue massages before at other places, so I’m familiar with what deep tissues massages are usually like. However, my masseuse was bruising my bones and pushing down on bone instead of muscles, even though I expressed to her that I was in pain. She also only massaged the left side of my back and didn’t massaged the right side so the massage was completely uneven. I also pointed this out during the massage but she moved on to massage my legs instead of massaging the other side. I wanted to wait it out after my massage to see if things would be better but after getting back home today, I have bruising all over the left side of my back and my back actually hurts more than it did before coming in. From experience, some bruising is normal after deep tissue massages but not like this. I can't sleep properly on my back since my shoulder blades are so bruised. For a 60 minute massage that cost $200+ (including tip), this is horrible. I've gotten $50 massages in the past that have given me some relief, but this is the first place I've ever gone to that has actually caused pain. Please avoid at all costs

Oct 05, 2024

I had a wonderful experience at Nuansa! I was in town for a work trip and had a bit of time to decompress before my travel home and so I booked an hourlong facial and two hour deep tissue massage. My therapist did a beautiful job with the custom facial, which left my skin completely glowing, and was attentive and thorough with my massage. The whole experience felt private, bespoke, and comfortable — with nice amenities and a very serene atmosphere from the moment I checked in. I’m in New York frequently for work and look forward to returning on my next visit.

Oct 05, 2024

The business owner welcomed me & my boyfriend upon entrance to Nuansa Spa on 5th Avenue near Rockefeller Center. Her smile instantly relaxed me -- NYC stress was gone! This luxurious boutique experience had me glowing all the way back to Brooklyn. I am still smiling! We booked in advance the 'Sweet Moments Package'. The couples massage began with an adorable pair of slippers & private bathroom with a fresh bathrobe. Chilled champagne, chocolates & dried fruits beautifully placed. We laughed while sipping our bubbly & chose oils - for me, wood oil was perfect & my boyfriend chose fire. A full body massage for 60 minutes -- I had no reason to tell my therapist to change her pressure; except to mention athletic injuries, which she worked on with precision. Waterfall showers are my favorite way to rinse in the world -- Nuansa's shower is the size of a villa. I swear the water felt better than any other water in the world, seriously... it might be magical. This spa truly delivers a boutique experience. Being on time allows for maximum relaxation -- I recommend wearing comfy clothes for afterwards but if you need to go back into NYC chaos, she has a great selection of cosmetics. I absolutely recommend this spa to anyone living in or visiting NYC! The entire experience was uplifting, personalized with sweet romantic touches. Nuansa Spa created the perfect urban getaway.

Sep 05, 2024

Came in yesterday to see Kimmy for a Vitamin C facial and I was SO delighted at my entire experience at Nuansa Spa. My friend is one of her regulars, and she recommended I see her for my facials especially for extractions. The receptionist was able to book me with her on the same day which was wonderful! As soon as you step off the elevator you are welcomed and made to feel like royalty, this was such a nice touch. The facility is nothing short of spectacular, and I could definitely say the same about the service. Kimmy was so professional, so thorough and so caring with my facial. She cleared every breakout on my face and made sure I was comfortable the entire time. Talk about NEXT LEVEL! I will definitely be revisiting and recommending to my entire friend group!

Aug 05, 2024

I love this spa. I’ve gone sporadically over the past eight years, mostly for deep tissue massage but for facials and other body services, too. I’ve never left the spa without feeling healed and revived by the therapists at Nuansa. They use quality products and the welcoming ritual is second to none. They offer guests a full cabinet of all you need to get ready for a return to the office or a night on the town afterward, also, in a solo/private arrangement, which beats the locker room experience any day.

Aug 05, 2024

Nothing short of amazing

Jun 05, 2024

I had an hour massage and an hour facial. The massage is amazing. They gave me the right pressure. And the facial was very relaxing. The overall service is very nice and very professional. The bathroom is cleaned and organized. I was so relaxed after.

Apr 05, 2024

I very much enjoyed my facial and massage. The staff was attentive, and the facility clean and attractive.

Mar 05, 2024

Amazing experience and luxury environment. Extremely friendly staff and overall perfect experience

Mar 05, 2024

I loved my experience there. Great service in a very clean and relaxing environment. Definitely worth a visit. Highly recommend it.

Mar 05, 2024

Very nice place ! Highly recommend

Feb 05, 2024

****** Everyone BE CAREFUL ***** I had a last minute emergency and these THIEVES took out a grand from my credit card for services I never received! Thank god I have an amazing credit card company that fixed this FRAUD for me. On the day of my appointment, I called stating I couldn’t come because of an emergency and the thief screamed at me on the phone and since I do not engage with people screaming at me I hung up but then a day later I saw they charged a whole one thousand dollars from my credit card! DISGUSTING.

Feb 05, 2024

Absolutely Fantastic Experience. Yan was spectacular. Her knowledge and understanding of the human body and how to release trapped energy was magical. You must come here and ask for Yan. Great Atmosphere you will Love it. I will be back.

Feb 05, 2024

Amazing prenatal massage therapists helped me work out all of my pregnant lady kinks and knots. Would highly recommend coming here for a relaxing prenatal massage experience.

Feb 05, 2024

Best place ever ❤️❤️❤️

Feb 05, 2024

Best spa experience ever!!! Very relaxing environment. Very attentive staff. Owner is the sweetest and very attentive. Will definitely return :) highly recommend

Feb 05, 2024

Deep tissue bliss. Felt like I could breathe better after. Such a beautiful respite from the busy city, starting right as I got off the elevator! Thank you to the whole team for making this such a wonderful experience.

Feb 05, 2024

Got a couples massage for me and my partner for our anniversary. It was their first professional massage and absolutely the best place and experience for that. Everyone made us feel so welcome and well taken care of. The massage was to die for and we were so transported away that when we left we forgot we were in NYC. Also a great thing to mention as that the robes we wore were plus size friendly which is not a common experience! Super welcoming and caring staff and owners I'd highly recommend this place!!

Feb 05, 2024

Great location and Extremely tranquil.

Feb 05, 2024

Incredible experience. The spa is clean and the staff is amazing. I feel so relaxed after my treatments. I will definitely be back!

Feb 05, 2024

Must Visit. Lovely.

Feb 05, 2024

My husband booked a massage for me on my birthday. Had a fantastic 90 min deep massage and the staff was very kind. Would definitely come back!

Feb 05, 2024

My wife gifted me with a 90 min stone massage for the holidays in 2021...lol!. I literally just had a few days before certificate expired (I insanely work too much🤦🏽‍♀️). Let me just say Nuansa Spa was pure pleasantry from the moment I walked through the door. The environment was very clean and Zen, the service was truly exceptional and I walked out feeling like a brand new person. The icing on the cake was their house ginger tea. OMG! Soooo good! Definitely a must have!! I will definitely be back for a massage and will also try their facial.

Feb 05, 2024

Quiet, professional, fabulous one hour massage, and then an exfoliating scrub. My baby smooth skin lasted for a whole week and was an incredible experience all in all.

Feb 05, 2024

Terrible service and scammed us on tip. I specifically requested to pay a 10% tip and they charged us 20% without telling us.

Feb 05, 2024

Thank you Naro for the amazing massage. I did Thai massage and it was so good. Definitely I will go back

Feb 05, 2024

This place is fantastic. It's so clean, and it smells so good. Everyone was so friendly and welcoming, and the massage was great. I definitely recommend it.

Feb 05, 2024

maybe the best body work i have ever had - and i have had great massages throughout NYC and in many other countries- i will be returning and will be asking for Yan.

Feb 05, 2024

service: 5/5 cleanliness: 5/5 value: 5/5 On a girls trip to NY and my sister booked this place for a massage. We were able to secure an appointment a few days before and excited to try it out. After we found the spa (it’s a bit hidden and in between two large department store with no sign out front), you take an elevator to the 3rd(?) floor and you are there at the spa. The staff was very welcoming when we walked in and you could feel a sense of tranquility with the lighting and relaxing music - it helped set the mood! The facility was nice and there were several rooms available - I was surprised at the size! After we took our shoes off and swapped them for slippers, we were escorted to the changing rooms. There is one bathroom and one shower, and about 10 lockers for you to store your personal items. We got changed and went to the waiting room where we were given water and there were snacks to take. The masseuses were quick to meet us and took us back to the rooms to begin the massage. Overall, the massage was great! I was able to relax and the masseuse was good at working out a lot of knots that I had while using the right amount of pressure. After the massage was done, I was escorted back to the changing to get ready again. My only complaint is the value of the experience. Usually in other spas, there are other things you can do like the steam or heat room where you can stay for however long you want to relax and there is no rush. I felt a little like once the massage was done that it was time to leave and you couldn’t really sit and relax for a bit. I probably wouldn’t go back - nothing wrong with the service, just not worth the price.