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Planet 21 Salon

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4

3

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4.7
(128 reviews)
Review highlights

"Talented and experienced colorists. Easy to get an appointment and in and out when you need it."

"The staff is phenomenal, i.e. customer friendly, timely in serving you."

"In recent years it be quality of work done has declined severely."


Overview

Categories

Beauty salon


Hours

Sunday

Closed

Monday

9:00 AM - 7:30 PM

Tuesday

9:00 AM - 7:30 PM

Wednesday

9:00 AM - 7:30 PM

Thursday

9:00 AM - 7:30 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 3:00 PM


Reviews

Jan 31, 2025

Always a agreat experience! Thank you Jana!!!


Jan 06, 2025

If you need an excellent colorist see Ashley! My hair had been through an ordeal and was three shades of bad at the time of my appointment. Rather than telling me it couldn't be helped, which was my fear, she corrected the color in one session. Now, I have a beautiful natural blonde head of hair that I love , and get compliments on often. I highly recommend you call Ashley for color.


Nov 06, 2024

Aerial is excellent!


Jul 06, 2024

They are always busy and very nice. Nice salon !


Jun 06, 2024

I have been a customer for just about 3 years and have always been happy with the service got from Planet 21 :)


Jun 06, 2024

I have enjoyed my haircuts here.


May 06, 2024

This place is great. They did an awesome job on my hair. Love the atmosphere to. I will definitely be back


Mar 06, 2024

my daughter and I come here and it is consistently excellent


Feb 06, 2024

Amanda is fantastic, HIGHLY recommend for color and blowouts. There’s no one better. I’ve been going to Amanda for years. I’ve lived in multiple cities and have gotten highlights in many salons in NYC, DC and Charlotte. Yet I always travel back to this Planet 21 salon location for highlights with Amanda. I even made a point to schedule Amanda before my wedding! My mom and aunt’s trust her as well! Never had a better color specialist.


Feb 06, 2024

Appreciate the care and professional service provided on each and every visit.


Feb 06, 2024

Avery and Trice did an awesome job on my hair and I’m looking forward to my next appointment! They are highly skilled, professional and very personable! What more can you ask of a salon and stylists? 5 stars plus!!!


Feb 06, 2024

Blowouts are ridiculously overpriced. 70 they add on an additional 25 haut to curl your hair. You’re better off exploring other blowout options.


Feb 06, 2024

Eric is awesome!!


Feb 06, 2024

Got a trim that was heavily needed as well as layers. Called in super last minute and they were able to fit me in with someone named Allison. They were amazing and they completely understood what I wanted! Love this place!


Feb 06, 2024

I had an exceptional experience with Harley. Her attention to detail and creative approach truly impressed me. Excellent communication throughout, and the final result exceeded my expectations. I highly recommend her.


Feb 06, 2024

I have been going to Planet 21 since it opened, over 20 years ago. Char is the best stylist!! I have long, thick hair and she is an artist. Joanna does my color and highlights and she is the best!! Jordan is great as well. Joanna takes her time and listens to you and I get exactly what I want. I have recommended SEVERAL people over the years and they feel the same as I do-I will not go anywhere else!


Feb 06, 2024

I've been going to Planet 21 for over 15 years. The staff and stylists are tops in their profession. I wouldn't dream of going anywhere else!


Feb 06, 2024

If you want to them to do the exact opposite of what you ask for. Spend a ton of money and look the exact same as when you went in then go here. My sisters and I visited here and not only did they not do what we wanted they raked both my sisters hair out leaving their scalps sore. This place used to be great. Very disappointed!!


Feb 06, 2024

Tried this place for the first time tonight. This place is wonderful . From the moment you walk in the door the girls at the front desk are friendly before I sat down they asked if I'd like a drink , the place is beautiful the seating area is comfortable ,it looks a bit upscale however the prices are reasonable especially for the service you receive . I admit I'm a tad picky about my haircuts so I was nervous trying a new place and new person .My stylist didn't disappoint she was great I love my hair , I will be coming back and telling my friends all about my experience as well thank you !!!!


Feb 06, 2024

Whenever I go in for a haircut I come out very pleased. Jana is an artist when it comes to cutting hair.


Feb 06, 2024

Quick, professional, and high quality service! This is my new go-to salon.


Feb 06, 2023

Fast & friendly. Vanessa was super. Did what I asked.


Feb 06, 2023

Great salon. Very friendly and they do great work. They are a training site for hairdressers so they really pay attention to quality.


Feb 06, 2023

I absolutely love this salon. I have been a client since 2007 and would not go to any other salon Thank you, Katie....


Feb 06, 2023

I have been going to this chain of salons for 10 years. In recent years it be quality of work done has declined severely. I have had a handful of bad experiences over the past 3 years but this last one was the worst. I got the worst haircut of my life and was in tears in my car when I left. I called later and asked to speak to the manager because the stylist thinned my hair out so much I barely had any left. The manager never called me back, I called a week later to talk to her. She was unapologetic, unhelpful and told me she would follow up with me to get my money back. Haven’t heard anything back from them, and at this point I don’t want my money back. I just never want to go back to this place again.


Feb 06, 2023

I wanted a big change (~6 inches off), and Emily knocked it out of the park! She executed my vision perfectly. Great cut and style. Very friendly staff.


Feb 06, 2023

I've been going to Kelsie for my color for years and have referred multiple coworkers to her as well. She is the BEST, especially when understanding what I want as a blonde. Joy and Meredith are also wonderful for cuts!


Feb 06, 2023

Jana has styled my hair for over 25 years. She has been the go to professional for my daughters’ proms, recitals, rehearsals, weddings, showers, etc. Not only is she extremely talented but has a sincere bubbly personality and is gorgeous.


Feb 06, 2023

Kelsey is the most professional, creative, knowledgeable hair stylist that I’ve ever had care for my hair and I’ve been to many salons in the area. She listens and shares her expertise. I strongly recommend her if you’re looking for an expert with color! 5 stars plus!!!


Feb 06, 2023

Love, Love, Love Amanda and Jana!


Feb 06, 2023

Vanessa always does a good job. I've been a customer of Planet 21 for 10+ years. Very nice salon.