Planet Fitness

Feb 05, 2025

To the Regional Manager: I understand having policies, but asking someone to actually leave mid workout because of slide-on shoes is rude. The regional manager asked the individual working to tell me to leave due to my shoes although I explained that I typically don’t wear slide on shoes, I just forgot my tennis shoes for today. I understand it’s a “policy,” but there is also decency. I also understand asking me to not wear that type of shoe again; however, because I was asked to stop my workout and leave, this gym lost my membership. If this had been handled differently, I would have continued my membership.

Jan 30, 2025

Went for a free day pass and didn’t workout because the manager said I couldn’t have my gym bag on the floor. I said okay and proceeded to walk up to front desk while the manager was being completely rude. The most unprofessional gym I’ve ever been too. I asked the front desk could I return another day to workout and she said the mgr would have to make the decision. Didn’t bother to wait to ask him because He was rude. I wasn’t on the gym all but 15 minutes.

Jan 23, 2025

I started visiting this location because of different machines from my original location, but I think it's time to mive on. Pads on multiple machined need to be replaced. Multiple cable machines have been unusable for several weeks. Paper towel dispensers are empty or jammed, on the main floor and hydro area regularly. Staff is mostly disengaged and/or indifferent, it's rare to be acknowledged coming or going, used paper towels on machines or on floor, see above comment, some users are slobs but Staff should be policing the area regardless.

Jan 23, 2025

Smaller gym, only singles of some machines. Lots of StairMasters!

Jan 23, 2025

Very clean and spacious facility!

Jan 23, 2025

Would be a perfect place to work out if they repaired their equipment faster

Jan 06, 2025

16th year member , what a deal for $10.00 a month!

Jan 06, 2025

Costumer service is very unprofessional and rude. The worker named Trey was very rude to my family when we came for the day pass.

Jan 06, 2025

Excellent facility and staff.

Jan 06, 2025

Should be open 24 hrs

Jan 06, 2025

The people who work there are very distracted, I scanned the code to use the massage chair and both were in use so I told the person that I would sit in front of the counter while the chair was free and I was waiting for more than 10 minutes and another person came to scan and the guy who was at the counter gave him the next shift knowing that I was waiting.You should put something more automated so that this type of thing doesn't happen, like a message when you can use the chair without dealing with the people who are at the counter.

Jan 06, 2025

They gym is way better now that it has been renovated. The staff are very friendly and are there to help with your needs.

Jan 06, 2025

Trey gave us horrible costumer service. Very rude

Dec 06, 2024

My favorite PF! Love all the staff and they definitely keep it clean.

Dec 06, 2024

Nice gym location. Staff at front desk was very frie sly.

Dec 06, 2024

Staff (Orlando) is lazy and make it difficult to use hydro massage or any other amenities.. The equipment here is filthy and it’s not worth it if you’re going to be met with lack of excitement walking into the building.

Nov 06, 2024

Cold shower. No sign. I’m shivering because i got in a cold shower telling the girl that there is no sign. She said they put in a work order a week ago. I say two thumbs down. Black member who has been to a hundred clubs - worst experience yet. I tried to complain on the Planet Fitness app- good luck finding a way!

Nov 06, 2024

What's better before they remodeled now they remodeled and the space is very cramped The max are not that comfortable and if you want to freeze your balls off in the winter for a cold shower look no further This is the place to be

Oct 06, 2024

Great

Oct 06, 2024

I like the gym very clean the black gentleman at the front he has a beard and waves he wears glasses he can be rude sometimes with his approach to people but other than that great gym he just needs to know how to treat people im a disabled Air Force veteran who fought for his country just be more respectful

Oct 06, 2024

I travel for work. I just got a membership at PF. Come to find out this gym (at least the Charlotte locations) is only useful to me 4 days a week. I have to be at work at 6. PF is one of the largest gym chains in the country. Even smaller gyms have 24/7 access. I paid $15 a month at my old gym and had 24/7 access. And more options for weight training, to be honest. But they dont have a gym here. I'm paying $30 a month for a PF membership just to find out I can only use it 4 days a week. A gym this size should have a door scanner outside for members to get in.

Oct 06, 2024

This Planet Fitness is so nice and clean. The equipment is new and fun to use. Cameron was so patient and professional with me for the first time visiting this location. I will be coming back for sure. Cameron made me feel at home. Planet Fitness is so lucky to have him and his professionalism and knowledge is impressive. I definitely recommend anyone looking for an excellent gym and staff come here!!! Thank you Planet Fitness you made my day!!!!