Planet Fitness

Jan 23, 2025

I loved this location in Lexington, KY. The gym was immaculate, I never had to wait for equipment, and the Cryo chair is awesome. The staff was always professional and very friendly.

Jan 06, 2025

Clean, organized, and helpful staff. Have been a member for several years but go in spurts of motivation, but the experience is always consistent.

Jan 06, 2025

I loved the bed massage after workout! It's the best

Dec 06, 2024

Always good with plenty of equipment

Nov 06, 2024

I been coming to the Lowery lane in Lexington KY I have a complaint today at 7.11 pm me and my friend came to go tan they was two young girls came in after us to tan the boy at the desk had cancelled my tan session to let the young girls go in front me and my she went before we came at the same time I clocked in before her and this keeps repeating each time we come here with the same boy don't know his name he has sandy blonde hair is this how you let your employees treat your customers .

Nov 06, 2024

These young people on their phones is Out of Control. They stay on equipment for long periods of time just scrolling on their phones. It Needs to Stop.......

Nov 06, 2024

bad experience. The Richmond rd Staff are much better and kind. Really bad customer service here.

Oct 06, 2024

Clean, large, friendly staff!

Oct 06, 2024

Nice gym but unfriendly staff. I walked in 10am to check in and the other 2 front staff knew that and they saw me walk in twice. Then the black guy that ate chipotle today about 12 also saw me and I even told him I saw you eat chipotle, but when I came back in he insisted I give me him my phone number to verify me and I told him in front of the other two staff members to check with them that I already checked in. They didn't say anything to him to de escalate him arguing with me and tell him the obvious that I already checked in. They just let him argue with me. I finally gave him my phone number. The biggest problem with planet fitness is lack of organization skills, communication amongst staff and inability to recognize through their system black card members through their phone number because I doubt he pulled up my number. But whatever, you don't treat members this. The staff stood right in front of us going back and forth about verifying me ans said NOTHING TO HIM!!!! After I wrote this review the guy at the front told me after 2 hours of not being in the gym that I have to recheck in. I told him, you're the one that checked me in at 10am! He was all surprised. It happened because he wasn't paying attention due to the other girl there in the front chit chatting with him the whole time. He apologized but I told him pay attention. There weren't that many people that came in since I came in and I came in and out of the gym 3 times. Not my fault they don't pay attention.

Oct 06, 2024

Nobody has an ego and very nice staff members, I feel good working out there even while being very small.

Oct 06, 2024

They keep this place very clean! Staff is nice and helps any way they can. I've been going here for about 6 years now and I've never had a complaint. They keep the equipment in great shape considering the people that use it!

Oct 06, 2024

This is the best gym in lexington

Sep 06, 2024

Great place to get a workout in. Friendly staff and a wide array of equipment you can use. My favorite thing there is the massage chair.

Sep 06, 2024

It's ok just no squat racks or punching bags

Sep 06, 2024

This location is one of the best in town. The equipment and staff are top notch. They are also huge in keeping everything clean.

Sep 06, 2024

great location & staff

Aug 06, 2024

Managers make or break gyms. The manager at this location is the reason my son joined this location.

Aug 06, 2024

Mi lugar favorito

Aug 06, 2024

Simon says Best gym in America!

Aug 06, 2024

They are very friendly and helpful. The hydrogens are amazing. The tanning beds are good. Very clean. Plenty of parking. They accept silver sneaker payment. It’s only $12.75 per month to access all benefits. There’s 2-3 days their open 24 hrs!

Jul 06, 2024

Always clean and has a huge variety of machines to choose from. Friendly staff and truly a no judgement zone.

Jun 06, 2024

Clean facility with very nice staff. Lacked heavier dumbells and squat racks with barbel, which is my staple equipment, but as a quick visitor, what they had worked.

Jun 06, 2024

Nice and clean two story gym. There is plenty of space and equipment. My go-to gym when in Lexington.