Planet Fitness
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Review highlights
"… and were very safe and patched me up very professionally. This place is very professional in everything they do. A day later the assistant manager called to check in on …"
"Great price for tanning but employees neglect to check if the beds are clean."
"Great place to workout, clean, friendly staff, lots of equipment"
Overview
Categories
Spa
Directions
100 Urton Ln
Louisville, KY, 40223
Phone number
Call: (502) 822-2010Website
View websiteHours
Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Reviews
Jan 16, 2025
While attempting to get on the elliptical I stood too close and one of the pedals scraped skin from my shin. All my fault . When asking for a first aid box Hope and Anthony asked if they could help and were very safe and patched me up very professionally. This place is very professional in everything they do. A day later the assistant manager called to check in on me. Very impressive. Thanks guy’s for all your help and concern.
Nov 06, 2024
Clean gym , bathroom not so clean ,not a wait for equipment. But you charge a $1 for eye stickers to tan that are clearly given away for free at any other planet fitness that I’ve been to. Definitely won’t be visiting here next time I’m in Louisvile
Oct 06, 2024
You can’t beat the price and the availability. The facility is big and the machines are functional all the time. There’s enough parking but it’s located next to a trampoline park, so if it’s prime time for them you will have a lot of parents dropping kids and will get crowded
Sep 06, 2024
I very much enjoy this specific location. I have been to several Planet Fitness locations throughout the last few years, and this one by far is the nicest. It is also larger than most. Have no complaints thus far; have attended multiple days a week for over a month now.
Jul 06, 2024
I would honestly give it 5 stars if they fired some of the rude staff. The facility is great. Clean, well maintained. But having someone tell peoples membership valances at them when they check in and saying “YOU NEED TO PAY YOUR BILL” is not acceptable. Probably won’t come back to this location anymore due to this incident…. Love the facility, but I can’t deal with the rudeness.
Jul 06, 2024
So much for a judgement free zone. Had a mental episode and the Hispanic lady at the front desk was beyond rude to me. I didn’t disrespect or harm anyone and still got banned from the gym. Almost felt like racism but it is what it is I guess. On top of that I was using my twins membership and when he went to explain that it wasn’t him they still refused to let him in. Have had a planet fitness membership since 2012 and they lost a long term customer because of that young rude Hispanic lady. It’s not up to me how that I was dealt mental health issues but the way some ppl deal with it constantly brings tears to my eyes. I wanted to go in there and cuss her out but I’m better than that. Won’t let one bad apple take my peace away. Some people with good hearts can tell when a person is going through something and extend a helping hand but I was just about given the middle finger from her (figuratively) Used to it. God bless
Jul 06, 2024
This is a great one! All the equipment is mostly new. The restroom and shower are amazing. The worker at the front desk greets you! It clean environment! Just the workout space is a little compact compared to another gym I have been to get this 4-star. I would come here again!
Jun 06, 2024
Great place to visit, very roomy clean. Kind stuff, nice big clean showers. Updated massage chairs.
May 06, 2024
Great environment
May 06, 2024
One of the nicer newer facilities on the inside but the parking lot does not fit tractor trailers at all. Bobtails will fit but I don't suggest coming in here if you have a trailer
May 06, 2024
The gym itself is spacious and clean with an abundance of machines to use and great amenities in the spa area. I especially appreciate that it's open 24 hours. However, the management is atrocious and incompetent. For that reason, I suggest switching to Crunch Fitness where you'll be better served.
Apr 06, 2024
I've been a member since 2015. Best value available. My body and health have improved tremendously. I'm so happy this gym opened up so close to home.
Mar 06, 2024
Clean, staff is cool,relaxed atmosphere. Tvs every where!
Mar 06, 2024
Getting my sweat on! Friendly atmosphere. Lots of updated equipment. Can be busy at times but you can check the crowd meter in app. Enjoyed the updated equipment, been a while since I was last in.
Feb 06, 2024
Always clean, lots of parking, and a great staff make this a great gym to go to (and it helps that it's very close to my house). Open 24/7.
Feb 06, 2024
Extremely rude will make you cancel before they will call you by your name . Way to judgmental of a place don’t recommend unless you’re a fan of being bullied
Feb 06, 2024
Got charged for full price for cooler drinks even though perk says cooler drinks are 50% off for Black Card members. Never been charged full price for cooler drinks as long as I've had my black card membership, until now.
Feb 06, 2024
I love PF and enjoy the clean comfortable atmosphere. Very easy to join and go I can find one anywhere I am
Feb 06, 2024
I'm giving this location a 5 star. Mainly for Eric and his attempt at helping me with the "issues" I had. The women's restroom is about 35* the rest of the gym is well over 80* it's a crazy difference and he tried to help, but was unfortunately not able to fix the issue. MANAGEMENT what the heck? This gym is spacious, great location, clean and friendly staff. (Specifically ERIC) you will love this gym, just not the ice cold temps in the WOMENS locker room. Thanks again, Eric! 🤗
Feb 06, 2024
It's a clean, well ran PF 🤷🏼♂️
Feb 06, 2024
I’m very happy I finally took the plunge and left my old gym. PF had really grown on me and I very much enjoy the black card perks
Feb 06, 2024
Love this club and the staff. Always clean. And the guy that cleans the men’s restroom does a fabulous job!
Feb 06, 2024
Nice gym. Great pricing per month.
Feb 06, 2024
Gave me a key tag and was very polite.